BCS Foundation Certificate in Digital Business Change Training Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

BCS Foundation Certificate in Digital Business Change Training Course Outline

Module 1: Change Principles

  • Business Change Lifecycle
  • Drivers of Change
  • Risk Appetite and Categories

Module 2: Aligning Change with the Business

  • Techniques for Analysing External
  • Techniques for Internal Environments
  • SWOT Analysis Components and Purpose
  • Cultural Web Framework for Analysing Organisational Culture
  • Organisational Performance Measurement Techniques
  • Enterprise Architecture Components
  • Ethical Considerations of Digital Change

Module 3: Identifying Change

  • Purpose, Advantages, and Disadvantages of Investigation Techniques
  • Techniques for Recording Business Situations
  • Stakeholder Identification Using Stakeholder Wheel
  • Power/Interest Grid for Stakeholder Analysis
  • Business Process Modelling
  • Customer Journey Mapping
  • Use of POPIT ™ in Gap Analysis
  • Developing Options Process
  • Three Main Areas for Evaluating the Feasibility of Options
  • Identifying Change in Agile Environments
  • Design Thinking for Generating Options

Module 4: Change Requirements

  • Establishing Change Requirements Process
  • Roles and Responsibilities in Requirements Establishment
  • Types of Requirement
  • Principles of User-Centred Design
  • Design Principles of Web Content Accessibility Guidelines (WCAG)
  • Configuration Management and Change Control

Module 5: Business Case

  • Structure and Content of a Business Case
  • Payback Investment Appraisal Technique
  • Business Case Development in an Agile Environment

Module 6: Design and Development

  • Linear and Incremental Development Lifecycles
  • Agile Development Lifecycle
  • Values of the Agile Manifesto
  • Techniques in Business Acceptance Testing

Module 7: Change Implementation

  • CPPOLDAT Framework for Readiness Assessment
  • Strategies for Implementing Solutions
  • Stages of Human Response to Change
  • Techniques for Gathering Post-Implementation Feedback

Module 8: Benefits Management

  • Examples of Benefits
  • Elements of a Benefits Plan
  • Purpose and Processes of a Benefits Review
Show more blue-arrow

Who should attend this BCS Foundation Certificate in Digital Business Change Training?

This course is ideal for individuals aiming to understand how people, processes, and structures influence behaviour within organisations and how to support effective change.

You should attend this BCS Foundation Certificate in Digital Business Change Training if you are:

  • Business Analyst: Understanding organisational dynamics to support analysis and change
  • HR Professional: Enhancing knowledge of team behaviour and organisational culture
  • Change Manager: Supporting smoother transitions through behavioural insights
  • Project Manager: Managing teams with greater awareness of organisational structures
  • Team Leader: Improving communication, motivation, and team performance
  • Aspiring Organisational Development Professional: Building core knowledge in organisational behaviour

Prerequisites of the BCS Foundation Certificate in Digital Business Change Training Course

There are no formal prerequisites for attending the BCS Foundation Certificate in Digital Business Change Training Course. This course is ideal for professionals involved in business transformation, digital strategy, or organisational change initiatives.

BCS Foundation Certificate in Digital Business Change Course Overview

The BCS Foundation Certificate in Digital Business Change Course by The Knowledge Academy provides a structured introduction to managing and enabling business change in the digital age. It equips professionals with the knowledge and tools to support digital transformation effectively across organisations.

As digital technologies continue to reshape industries, organisations must adapt quickly to stay competitive. This Digital Business Change Training explores how digital disruption affects business models, customer expectations, and internal operations. It focuses on aligning people, processes, and technology to drive sustainable transformation.

Key areas covered include the digital business landscape, business change lifecycle, stakeholder engagement, change strategies, and benefits management. This course is particularly valuable for Business Analysts, Change Managers, Project Managers, and anyone responsible for implementing digital initiatives. By completing this course, delegates will be prepared for the globally recognised Digital Business Change Certification from BCS, The Chartered Institute for IT.

BCS Foundation Certificate in Digital Business Change Course Objectives

  • To understand the principles of digital transformation and business change
  • To explore the lifecycle and key components of business change initiatives
  • To identify the role of stakeholders and manage their engagement effectively
  • To apply techniques for realising and measuring digital business benefits

Delivered over 3 days, this Digital Business Change Training provides practical insights into how organisations can evolve in response to digital disruption. Delegates gain a solid foundation in change management aligned to modern digital practices.

Empower your organisation’s transformation journey with The Knowledge Academy. Our expert-led training, comprehensive resources, and end-to-end support help you gain your Digital Business Change Certification and succeed in a rapidly evolving digital landscape.

Show more blue-arrow

What’s included in the BCS Foundation Certificate in Digital Business Change Training Course?

  • BCS Foundation Certificate in Digital Business Change Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Digital Business Change Certificate
  • Digital Delegate Pack
Show more blue-arrow

BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book
Show more blue-arrow

Train Your Workforce

Looking for BCS Foundation Certificate in Digital Business Change Training in-house or onsite training in Toronto? We specialise in corporate group training and bulk bookings for organisations of all sizes in Toronto. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Toronto venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Toronto, a city in the Canadian province of Ontario, has an average population of roughly 2,615,000 spread across 243.33 square miles of land – making it the busiest and most populous region in the whole of Canada.  At The Knowledge Academy, we offer 50,000 classroom based training courses throughout the different areas of Toronto, in order to enhance people’s learning in an array of subject areas.  Education in Canada is generally funded by federal, provincial, and local governments; the system is divided into primary, secondary and post-secondary education and is operated under provincial jurisdiction.  On the whole, there are 190 days in a school year, starting in September and ending towards the last Friday of June.  Some popular and highly regarded universities in Canada include: the University of Toronto (notable alumni including: William Lyon Mackenzie King, Vincent Massey, Donald Sutherland and Lesra Martin), the University of British Columbia (notable alumni including: Eddie Peng, Justin Trudeau and Nardwuar the Human Serviette), and the University of Alberta (notable alumni including: Dayo Wong, George Stanley and Beverley McLachlin).  With its massively diverse citizenry and education options, it is hard to solely categorise the formation of its education system; it is also the home site to four publicly funded K12 school boards, a publicly funded religious K12 school board, a range of K12 private and prepatory school and a plethora of other religious, vocational, career and specialist schools.  As French is a commonly spoken language in Canada, there are also a number of public school boards designed for French language students.  Regarding religious schools, there are a number of Christian, Islamic and Jewish schools based in Toronto, all of which offering a slightly different educational system to their students and are tailored to best suit a specific religion.  With non-public schooling in mind, there are also a variety of religious non-public school boards spread throughout Toronto, namely the Board of Jewish Education of Toronto and the Toronto Adventist District School Board.  

Show moredown

Ways to take BCS Foundation Certificate in Digital Business Change Training in Toronto

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led BCS Foundation Certificate in Digital Business Change Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

classes

Live classes

Join a scheduled class with a live instructor and other delegates.

interactive

Interactive

Engage in activities, and communicate with your trainer and peers.

degree

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

expertise

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

global

Scalable Training Delivery

Access BCS Foundation Certificate in Digital Business Change Training in Toronto delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master BCS Foundation Certificate in Digital Business Change Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

trainer

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

venue

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from BCS Foundation Certificate in Digital Business Change Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

classes

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

money

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn BCS Foundation Certificate in Digital Business Change Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

flexiblelearning

Flexible Learning

Access BCS Foundation Certificate in Digital Business Change Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

expert-developed

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

global-access

Global Training Provider

Access BCS Foundation Certificate in Digital Business Change Training in Toronto from a trusted global training provider delivering consistent learning to professionals worldwide.

cost-effective

Cost-Effective Training

Benefit from the cost-effective BCS Foundation Certificate in Digital Business Change Training that delivers high-quality course content without compromising learning outcomes.

interactive-lms

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Package deals for BCS Foundation Certificate in Digital Business Change Training in Toronto

Our training experts have compiled a range of course packages on a variety of categories in BCS Foundation Certificate in Digital Business Change Training, to boost your career. The packages consist of the best possible qualifications with BCS Foundation Certificate in Digital Business Change Training, and allows you to purchase multiple courses at a discounted rate.

BCS Foundation Certificate In Digital Business Change Training in Toronto FAQs

What is Business Analysis?

Business Analysis concerns the identification of business goals, obtaining such goals, and recommending solutions to business issues. Business Analysis training courses provide individuals with the necessary skills to study business systems to detect where and how improvements could be made. To find out more, visit our Business Analysis training topic page.

Which is the best training institute/provider of BCS Foundation Certificate in Digital Business Change Training in Toronto?

The Knowledge Academy is the Leading global training provider for BCS Foundation Certificate in Digital Business Change Training.

Do you offer support for this BCS Foundation Certificate in Digital Business Change Training?

Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Why choose The Knowledge Academy in Toronto over others?

The Knowledge Academy in Toronto stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for BCS Foundation Certificate in Digital Business Change Training in Toronto?

The training fees for BCS Foundation Certificate in Digital Business Change Training in Toronto starts from CAD4295

Which is the best training institute/provider of BCS Foundation Certificate in Digital Business Change Training in Toronto?

The Knowledge Academy is one of the Leading global training provider for BCS Foundation Certificate in Digital Business Change Training.

What are the best Business Analysis Courses courses in Toronto?

Please see our Business Analysis Courses courses available in Toronto

Show more blue-arrow

Customers Reviews

Request For Pricing

WHO WILL FUNDING THE COURSE?
+44

Corporate Training

Unlock tailored pricing and customised training solutions for your team’s needs.

Request your quote today!

Government of Canada Employees

Take advantage of our Standing Offers and Supply Arrangements with the Government of Canada to enjoy exclusive discounts when you register for training.

View Supply Arrangements

Why choose The Knowledge Academy

price

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

trusted

Trusted & Approved

Recognised by leading certification bodies, we deliver training you can trust.

learning

Many delivery methods

Flexible delivery methods are available depending on your learning style.

resources

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water
santander barclays bmw google thames-water deloitte bupa tesla
cross

Upgrade Your Skills. Save More Today.

superSale Unlock up to 40% off today!

WHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.