Course information

BCS Foundation Certificate in Business Change Course Outline

Domain 1: Business Change Principles

Module 1: Degrees of Business Change

  • Venkatraman’s Business Transformation Model
    • Evolutionary
    • Revolutionary

Module 2: Business Change Lifecycle

  • Stages of Business Change Lifecycle

Domain 2:  Business Alignment

Module 3: Aspects Specific to an Organisation for Aligning Business Change

  • External Environment
  • Enterprise Architecture

Module 4: Process and Techniques Used to Develop a SWOT Analysis

  • Introduction
  • Techniques to Analyse the External Environment

Module 5: Frameworks for Analysing Organisational Culture

  • Handy’s Model of Organisational Culture
  • Cultural Web

Module 6: Hofstede’s Dimensions of National Culture

  • Describe Hofstede’s Dimensions of National Culture

Module 7: Balanced Scorecard, Critical Success Factors (CSF), and Key

  • Key Performance Indicators (KPI)
  • Balanced Scorecard
  • Critical Success Factors

Domain 3: Business Improvement Definition

Module 8: Investigation Techniques

  • Interviews
  • Observation
  • Workshops
  • Scenarios
  • Surveys
  • Document Analysis

Module 9: Techniques to Analyse the Root Causes of Problems

  • Fishbone
  • Mind Maps
  • Rich Pictures

Module 10: Identify Categories of Stakeholder

  • Introduction
  • Stakeholder Wheel
  • Types of Stakeholders

Module 11: Techniques to Analyse and Manage Stakeholders

  • Stakeholder Analysis
  • Power/Interest Grid
  • CATWOE
  • RACI Chart

Module 12: Gap Analysis Process, Comparing Existing, and Target States

  • Gap Analysis
  • Identify the Current Situation
  • Set S.M.A.R.T Goals
  • Analyse Gaps
  • Establish a Plan to Close Existing Gaps

Module 13: Process for Evaluating Options

  • Identifying Options
  • Evaluating Feasibility

Module 14: Contents and Structure of a Business Case

  • Background and Objectives
  • Categories of Costs and Benefits
  • Impact Assessment
  • Risk Assessment

Module 15: Distinguish Between Investment Appraisal Techniques

  • Payback
  • Discounted Cash Flow
  • Internal Rate of Return

Module 16: Distinguish Between the Change Programme and the Change Project

  • Change Programme Vs Change Project

Module 17: Requirements

  • Overview
  • Types of Requirement
  • Scope of the Selected Option: Use Case Diagrams

Domain 4: Business Change Design and Development

Module 18: POPIT

  • People
  • Organisation
  • Process
  • Information
  • Technology

Module 19: Testing in the Business Change Process

  • V Model

Domain 5: Business Change Implementation

Module 20: Business Readiness Assessment

  • Force Field Analysis
  • Kotter Approach to Change

Module 21: Process for Implementing the Solution

  • Implementation Approaches
  • Lewin’s Model of Organisational Change

Module 22: Responses to Change

  • Emotional Impact of Changes: SARAH Model
  • Conscious Competence Learning Model

Module 23: Purpose of Post-implementation Review

  • Post-Implementation Review

Domain 6: Benefits Management and Realisation

Module 24: Benefits Management Process/Lifecycle

  • Benefits Management Process/Lifecycle Overview

Module 25: Benefits Categories

  • Financial
  • Quantifiable
  • Measurable
  • Observable

Module 26: Role of the Benefit Owner

  • Introduction
  • Contents of the Benefits Plan
  • Purpose, Conduct, and Outcomes of a Benefits Review

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Who should attend this BCS Foundation Certificate in Business Change Course?

The BCS Foundation Certificate in Business Change Course is designed for individuals involved in or impacted by Organisational Change initiatives.

A few of the professionals who will benefit from this course are:

  • Change Managers
  • Business Analysts
  • Project Managers
  • Business Managers and Team Leaders
  • IT Professionals
  • HR Professionals
  • Operational Managers
  • Strategy Developers

Prerequisites of the BCS Foundation Certificate in Business Change Course

The BCS Foundation Certificate in Business Change Course has no strict prerequisites. However, a foundational understanding of business operations and organisational change can be advantageous.

BCS Foundation Certificate in Business Change Course Overview

Business Change is the process of transforming an organisation from its current state to its desired state. There are several factors that can drive it, including new technologies, changing customer needs, or regulatory compliance. The BCS Foundation Certificate in Business Change provides an in-depth overview of the key principles and practices involved in managing Business Change effectively.

Business Change is a critical component of organisational success. By effectively managing business change, organisations can improve their efficiency, productivity, and customer satisfaction. The BCS Foundation Certificate in Business Change is ideal for professionals who want to gain the skills and knowledge they need to lead and support Business Change initiatives. This includes professionals in roles such as Business Analysts, Project Managers, Change Managers, and anyone else involved in the planning and implementation of change.

This comprehensive 2-day Business Analysis Certification will provide delegates with a solid understanding of the business change lifecycle, from identifying and analysing business needs to developing and implementing change solutions. Delegates will also learn how to manage stakeholders and risks throughout the change process. With the help of lectures, discussions, and case studies, delegates will gain the practical skills they need to apply business change principles to real-world scenarios.

Course Objectives

  • To provide a comprehensive understanding of the principles and practices involved in Business Change
  • To equip learners with the knowledge and tools necessary to contribute effectively to change initiatives within their organisations
  • To foster an understanding of how to align Business Change initiatives with organisational objectives
  • To develop the ability to analyse the current state of the organisation and identify areas for change
  • To enhance communication and stakeholder engagement skills to support successful change implementation

Upon completing this Business Analysis Course, delegates will receive the BCS Foundation Certificate in Business Change. This internationally recognised qualification will demonstrate their proficiency in Business Change principles and practices and enhance their career prospects.

 

 

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What’s included in the BCS Foundation Certificate in Business Change Course?

  • BCS Foundation Certificate in Business Change Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Business Change Certificate 
  • Digital Delegate Pack 

BCS Foundation Certificate in Business Change Exam Information

The BCS Foundation Certificate in Business Change Examination assesses participants' understanding of foundational principles and practices related to business change management. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analysis Training | BCS Foundation Certificate In Business Change Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Analysis Training | BCS Foundation Certificate In Business Change Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Business Analysis Training | BCS Foundation Certificate In Business Change Training in Ottawa FAQs

Business Analysis concerns the identification of business goals, obtaining such goals, and recommending solutions to business issues. Business Analysis training courses provide individuals with the necessary skills to study business systems to detect where and how improvements could be made. To find out more, visit our Business Analysis training topic page.
Yes, a free, one year membership to BCS is included with this Business Change training course. This BCS membership enables you to flourish with your new certification and develop your career further due to BCS support in many areas such as global skills, pursuing promotion, and gaining new contacts.
Yes, this training course is accredited by BCS.
Our instructors have years of experience and are fully qualified in Business Analysis.
The training fees for BCS Foundation Certificate in Business Change certification in Ottawa starts from CAD3395
The Knowledge Academy is the Leading global training provider for BCS Foundation Certificate in Business Change.
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