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Course Information

ISO 37500 Guidance on Outsourcing Training Course Outline

Module 1: Introduction to ISO 37500

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Outsourcing Introduction and Model

  • Contextual Model of Outsourcing
  • Reasons for Outsourcing
  • Risks of Outsourcing
  • Outsourcing Life Cycle Model
  • Summary of Main Outsourcing Life Cycle Outputs
  • Repeating the Outsourcing Life Cycle

Module 3: Outsourcing Governance Framework

  • General
  • Management Structure and Functions
  • Joint Governance Committees
  • Appreciation of Cultural Differences
  • Processes of Outsourcing Governance

Module 4: Outsourcing Strategy Analysis

  • What is Outsourcing Strategy Analysis?
  • Check Outsourcing Prerequisites
  • Understand Services Eligible for Outsourcing
  • Assess Organisational Impact of Outsourcing of Services
  • Outsourcing Strategy
  • Develop Initial Business Cases for Outsourcing
  • Evaluate and Decide
  • Set Up Outsourcing Project

Module 5: Initiation and Selection

  • General
  • Detail Required Services
  • Detail Outsourcing Model
  • Define Agreement Requirements and Structure
  • Identify Potential Providers
  • Shortlist Providers
  • Outline Agreements
  • Negotiate and Establish Agreements

Module 6: Transition

  • General
  • Establish Transition Project Team
  • Establish Outsourcing Governance
  • Refine Delivery Frameworks and Transition Plan
  • Refine Knowledge Acquisition
  • Execute Transition of Knowledge, People, Processes, and Technology
  • Deploy the Quality, Risk, Audit, and Compliance Frameworks
  • Deploy Asset and Knowledge Management Framework
  • Deploy Delivery Frameworks
  • Test Service Delivery Capability
  • Pilot and Handover

Module 7: Deliver Value

  • General
  • Deliver Service
  • Monitor and Review Service Performance
  • Manage and Resolve Issues
  • Deliver and Manage Changes
  • Deliver Innovation
  • Delivery Transformation
  • Manage Finances
  • Manage Relationships
  • Manage the Agreement
  • Value and Business Case Assurance
  • Continuation or End of Agreement Preparation

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In this ISO 37500 Training course, there are no formal prerequisites.


This training course is intended for anyone who wants to master their abilities to assist a firm in implementing an outsourced plan.

ISO 37500 Guidance on Outsourcing Training Course Overview

Outsourcing is a business strategy that involves a third-party supplier delivering a product or service to an organisation rather than the client company providing such products or services. ISO 37500 provides comprehensive guidance for enterprises to follow regarding the phases of outsourcing, the essential processes for execution, and the governance that is required for success, regardless of the type of company, the number of transactions, or the activities to be outsourced. It is beneficial for managing costs, contributing to strategy changes by redefining the organisation’s strategy for internal and external processes and transferring risk. This training course will increase the knowledge of the delegates about the core concepts of outsourcing through this ISO standard. Holding skills in ISO 37500 can help individuals gain quick professional growth and expand career opportunities in their work field.

In this 3-day ISO 37500 Training course, delegates will gain a thorough understanding of outsourcing strategy to optimise the manufacturing processes and cut expenses related to the company's core operations. Delegates will learn about the outsourcing life cycle model to enable the company to easily expand across locations, consumers, and product lines. Our highly expert trainer with years of teaching will teach the delegates to become more flexible and agile to changing market conditions and problems while saving money and improving service levels.

Delegates will also cover various essential topics, such as:

  • Joint governance committees
  • Processes of outsourcing governance
  • Set up outsourcing project
  • Test service delivery capability
  • Pilot and handover
  • Monitor and review service performance

At the end of this ISO 37500 Training course, delegates will be able to assess the organisational impact of outsourcing services. They will also be able to manage finances, relationships, and agreements.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

ISO 37500 Guidance on Outsourcing Training FAQs


ISO 37500 addresses the major phases, procedures, and governance components of outsourcing, regardless of the size of the industry or commerce sector.
In this ISO 37500 Training course, there are no formal prerequisites.
This training course is intended for anyone who wants to master their abilities to assist a firm in implementing an outsourced plan.
Outsourcing is a commercial technique that involves contracting out services or job activities to a third party.
It boosts productivity, lowers costs, accelerates product creation, and allows businesses to focus on their core strengths.
Management structure and functions, appreciating cultures and behaviors, joint governance bodies, and outsourcing governance processes are the key aspects of the outsourcing governance framework.
During this ISO 37500 Training course, you will learn about negotiating and establishing agreements, monitoring and reviewing service performance, recognising the continuation or end of agreement preparation, defining agreement requirements and structure, assessing the organisational impact of outsourcing of services, understanding services eligible for outsourcing, and other knowledgeable concepts to increase their expertise about the outsourcing techniques to earn a profit in business.
The price for ISO 37500 Guidance on Outsourcing Training certification in Australia starts from AUD3195
The Knowledge Academy is the Leading global training provider for ISO 37500 Guidance on Outsourcing Training.
Please see our ISO Training courses available in Australia

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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