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One of our training experts will be in touch shortly to go over your training requirements.

Course information

ISO 9001 Foundation Course Outline

The course consists of three modules, each focusing on a different aspect of ISO 9001.

Module 1: Definition and Fundamentals

  • Introduction to ISO 9001
  • Basic terminology and definitions of Quality Management Systems
  • Fundamental principles of Quality Management Systems
  • Introduction to ISO 9001 family of standards and versions
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • Changes in ISO 9001:2015
  • Requirements of ISO 9001:2015 and its clauses
  • Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle
  • Approaches and implementations
  • Scope and limitations

Module 3: Quality Improvements

  • Compliance procedures
  • Planning for improvement
  • Rectifying errors efficiently
  • Quality Management principles
  • Implementation of Quality Management

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

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Who should attend this ISO 9001 Training Course?

This course is suitable for anybody requiring a basic understanding of ISO 9001 and how it helps to improve quality standards. Suggested job roles include:

  • Quality managers
  • Other managers
  • Supervisors

Prerequisites

As this is a Foundation course, there are no prerequisites. However, some prior knowledge of quality management will be beneficial.

ISO 9001 Foundation Course Overview

The Knowledge Academy is Globally Recognised as the Industry Leader in ISO 9001 Certifications. Our "ISO Quality Management System (QMS) Team” comprises of over 68 leading Quality Management Audit Experts, who on average have more than 15 years of industry recognised Quality Management Experience in ISO 9001 Certifications. Our instructors have developed a unique teaching style to help aspiring ISO 9001 Professionals to master the art of successfully Designing, Maintaining and Improving Quality Management System. Our highly experienced ISO 9001 Quality Management System (QMS) Experts are recognised in the industry as having the highest rated Quality Management skills by employers. We Train and Develop highly competent Quality Management Professionals, and most of them go on to work on managing large scale enterprise Quality Management Project Audits and command the highest salaries in the industry.   

 ISO 9001 is one of ISO’s most well-known standards. By setting out the criteria for a quality management system, the standard ensures businesses understand their customers’ expectations of them and what processes they must improve in order to reach these expectations. The latest version of the standard, ISO 9001:2015 places greater emphasis on leadership engagement and simplified language for increased understanding.

This 1-day course explains the benefits of the ISO 9001 quality management system standard and introduces the principles that should be in place in order to form an effective and standards-compliant quality management system. At the end of the course, you will take our ISO 9001 Foundation exam to certify your knowledge.

This ISO 9001 Foundation course is the first of our four ISO 9001 courses which go together to produce a fully competent ISO 9001 user who can fully implement and audit the use of ISO 9001 in both theirs’ and others’ organisations.

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

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What's included in this ISO 9001 Training Course?

This training course includes:

  • The ISO 9001 Foundation Examination
  • The Knowledge Academy's ISO 9001 Foundation Manual 
  • Certificate
  • Experienced Instructor 
  • Refreshments

ISO 9001 Foundation Examination

The course includes an examination which will solidify your understanding of ISO 9001 and allow you to demonstrate your knowledge. The exam follows this format:

  • 30 questions
  • Multiple choice
  • 40 minutes in duration
  • 50% pass mark (15/30)
  • Closed book

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

Please arrive at the venue at 8:45 am.
The price for ISO 9001 Foundation certification in Australia starts from AUD795
The Knowledge Academy is the Leading global training provider in the world for ISO 9001 Foundation.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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