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Classroom Training

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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

IIn-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support

HR Training

HR Training Information


Introduction to HR (Human Resources) is a five-day training course. Human Resources is the core functional part of every organisation, as it ensures that all employees are both happy and protected. This training course will help you to maintain an effective employee & employer relationship, as well as supporting and motivating employees. It will help you to make efficient use of employees to help achieve your overall objectives as a human resource manager.



There are no requirements for this course.


Who Should Attend?

This course is designed for anyone who wants to help improve the productivity of employees within their business. However, we heavily recommend that Human Resource managers take this course.


What You Will Learn?

  • You will be able to understand why maintaining employee records are necessary and useful.
  • You will be able to learn the factors that guide the workplace.
  • You will come to understand employee & employer relations, different management styles and how to resolve conflicts between employees and management. 
  • You will gain a better understanding of how HR management works.
  • Develop a better understanding of the role of Human Resource Manager in business.
  • How to build strategies for motivating, inspiring, and leading a team.
  • Gain a complete understanding of the employment cycle including recruitment, planning, training, relations, and selection.
  • Make better decisions and quickly achieve the company’s goals.
  • You will also come to understand why the welfare and safety of employees are necessary.


Course Content

  • Overview of Human Resources
  • Definition, objectives, and responsibilities of Human Resources
  • Human Resource’ relevance to business
  • The typical structure of an HR Department
  • Difference between HR and Personal Management
  • The role of Human Resources in the workplace
  • Challenges for an HR department

Human Resource Planning

  • Definition, need and importance
  • Types of Human Resource Planning

Job Analysis

  • Where to find information about jobs
  • Description, Specification, and design of a job advert

Recruitment and Selection

  • Internal and external sources of recruitment
  • Criteria & purpose of the selection process
  • Types of selection processes
  • Interview & background analysis
  • The difference between recruitment and selection

Performance Appraisal

  • Objectives and Characteristics
  • Purpose and uses
  • Essentials and steps of performance appraisal system
  • Methods and techniques used
  • Modern appraisal methods
  • Limitations

HR Training and Development

  • Job evaluation
  • The importance of training
  • Objectives and nature
  • Approaches and types of training
  • The difference between training and development

Employee Health and Safety

  • The definition of Health and Safety
  • Physical and mental health care
  • Safety measures
  • Stress and time management
  • Employee welfare

Trends in Human Resource Management

  • Introduction
  • Business Process Outsourcing and Knowledge Process Outsourcing
  • Prospects and challenges
  • Career options


Course Structure

  • Human Resource Training is a five-day course.
  • In the first three days, you will learn about various aspects of Human Resources in an organisation like responsibilities, Objectives and Job Analysis.
  • In the last two days, you will learn about the different functions of Human Resources in organisations. Finally, you will learn techniques to help you achieve your goals faster.
The course begins at 9am and finishes around 5pm.
Please arrive at your training venue for 08:45am
All of our instructors are fully experienced in Human Resources and each element surrounding HR laws
You will receive your Knowledge Academy courseware folder, materials, certificate, experienced instructor and refreshments
Yes, we provide an official Knowledge Academy certificate upon completion of the course

Reasons to choose
HR Training

  • Human Resources Training in luxury nationwide venues
  • Includes manuals and certificates
  • Small class sizes for optimum delegate-trainer interaction
  • Courses delivered by world class Human Resources Training instructors
  • Book Online or Call +61 1-800-150644 to speak to a Human Resources Training advisor today

Why choose
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Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

Dates & Prices

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How will you be funding your training?

Self funding

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Key points about this course

Duration: 2 days*

Exam: Included

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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