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Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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Project Management

Certified Change Management Professional (CCMP)

  • Learn how to become effective and pivotal implementors of business change.
  • Learn how change Impacts the organisation and how to explore change failures.
  • Learn the different approaches to change and how to effectively manage this.
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Course Information

Certified Change Management Professional (CCMP) Outline

This extensive and well-established 2-day CCMP training course ensures that individuals learn how to initiate and guide fundamental business change.

Module 1: Introduction to CCMP

  • What is CCMP?
  • What is Business Change?
  • The benefits and risks of Business Change

Module 2: Organisational Change

  • Business Transformation
  • Factors for Success
  • Risk Management
  • Process Mapping
  • Evaluating Existing Processes
  • Identifying Areas for Improvement
  • Aligning Organisation Structure and Job Roles
  • Implementing and Operating New Changes

Module 3: Approaches to Change

  • Individual Change
  • Team Change
  • Organisational Change
  • Lead Change

Module 4: Change Impact and Analysis

  • Perspectives and Responses
  • Exploring Change Failure
  • Influences and Concerns
  • Change Principles
  • Communication
  • Overcoming Challenges
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Certified Change Management Professional (CCMP) Overview

Our 2 day Certified Change Management Professional (CCMP) training course is specifically designed to help individuals become effective and pivotal implementors of business change - transforming organisations and business processes, through following logical and informed procedures. This well-established CCMP course will explore a variety of areas that need to be considered when an organisation undergoes widespread fundamental changes, from the hiring and firing of employees and departmental restructuring, to coping with the effects of fast-moving business change.

Knowledge of how to negotiate and implement change in the workplace is becoming an ever-increasing business asset, as organisations try to keep up with the constantly advancing, and competitive, market environment. Therefore, it is crucial for businesses to enforce changes at a fast but manageable pace, and respond to the impact of change as quickly as it's industry and competitors.

During this CCMP course, delegates will acquire an understanding of what is needed to achieve successful business transformation, risk evaluation, and how to align new changes within an organisation's best-practice framework. The four approaches that determine the successful implementation of business change, including structural team alterations, organisational changes, individual adaptations, and managerial advancement, will also be examined in detail to ensure that Change Management Professionals undertaking our course are well equipped and prepared to initiate large-scale Change Plans.

Additionally, this course will provide delegates with knowledge of how to handle the impact of change, change adversity, overcoming challenges, and addressing change failure - from both a theoretical and practical perspective. 

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Who should attend?

This CCMP training course is intended for those all those involved with/impacted by the process of change, from junior team members, to Change Managers. The course will also benefit anyone looking to develop their knowledge of Change Management methodology.


There are no formal prerequisites, therefore anyone with an interest in initiating Business Change can attend.

CCMP Examination

In order to acquire this Change Management Professional Certification, delegates will need to pass an examination that tests their acquired knowledge. The exam is included with the course fee, and will take place at the end of day two. The exam format is detailed below:

  • 40 questions
  • Multiple choice
  • Duration of 1 hour
  • 65% Pass Mark Required
  • Closed Book

This CCMP course includes the following:

  • The Certified Change Management Professional (CCMP) Examination
  • The Knowledge Academy CCMP Manual
  • Certificates
  • Experienced CCMP Instructor
  • Refreshments

Available delivery methods for this course:





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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

We are accredited by APMG for our Change Management training courses

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Certified Change Management Professional (CCMP) FAQs

Please arrive at the venue at 8:45am.
There are no formal prerequisites.
This CCMP training course is designed for anyone involved with/impacted by change implementation within an organisation.
We are able to provide support via phone & email prior to attending, during, and after the course.
Delegate pack consisting of course notes and exercises, exam, manual, experienced instructor, and refreshments.
This course is [2] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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