Course information

Communication and Influencing Skill Training​ Course Outline

Module 1: Introduction to Effective Communication Skills

  • What is Communication?
  • What is Communication Skill?
  • Characteristics of Effective Communication
  • Importance of Communication
  • Communication Process

Module 2: Communication Style

  • Communication Style Matrix
  • Direct Style
  • Spirited Communication Style
  • Systematic Communication Style
  • Considerate Communication Style
  • What’s Communication Style?
  • How to Identify Other People’s Styles?

Module 3: Basic Listening Skill

  • Introduction
  • Active Listening
  • Becoming an Active Listener
  • Self-Awareness

Module 4: Effective Written Communication

  • When and When Not to Use Written Communication
    • Complexity of the Topic
    • Amount of Discussion Required
    • Formal Communication
    • Shades of Meaning
  • Writing Effectively

Module 5: Elements of Communication

  • Face to Face Communication
  • Body Language
  • Tone of Voice

Module 6: Credibility

  • Increasing Credibility

Module 7: Trustworthiness

  • Authenticity
  • Behaviours that Generate Trust
  • Develop Trustworthiness

Module 8: Empathy

  • Skills of Empathising
  • Develop Your Empathy

Module 9: Inspirational

  • Inspiring Others
  • Inspiring Yourself

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Who should attend this Communication and Influencing Skill Training Course?

The Communication and Influencing Skill Course is tailored for individuals aiming to enhance their communication skills and master the art of effective persuasion. This Course is ideal for professionals in various roles who want to improve their ability to communicate with impact and influence outcomes. The following individuals can greatly benefit from attending this training Course:

  • Business Executives and Leaders
  • Sales Executives
  • Marketing Executives
  • Managers
  • Team Leaders
  • Public Relations Specialists
  • Negotiators and Dealmakers
  • Entrepreneurs and Business Owners
  • Public Speakers and Presenters

Prerequisites of the Communication and Influencing Training Course

There are no formal prerequisites for this Communication and Influencing Course.

Communication and Influencing skill Training​ Course Overview

Communication is a procedure of giving and receiving information, ideas, views, feelings, facts etc. among the people to reach a common understanding. It is the key to directing function of management. Influencing is a fundamental skill for anyone in business, either a person is a salesperson or a manager. The capability to carry others to your way of thinking without force or coercion is essential in business. Influencing others is a transferrable skill business persons bring with them from job to job in the business world.

Good communication and influencing skills give the opportunity to anyone who wants to work in any organisation. It can also help them to contribute in business to achieve the desired goals. Effective communication style also helps in resolving conflicts in the working environment. On the other hand, influencing skills also play an essential role in enhancing the organisational workflow.

This 1-day Communication and Influencing Skill training course provides delegates with the comprehensive knowledge to inspect the importance of holding good communication and influencing skills. They will gain knowledge about how to improve communication and influencing skills as well as how to express opinions and ideas with more confidence. They will also understand various styles, ways to influencing others, elements of communication and behaviours that generate trust.

This training will cover various concepts, such as:

  • The basics of Communication and Influencing skills
  • The different styles and elements of Communication skills
  • Fundamentals of effective writing skills.
  • Learn how to influence others by credibility, trustworthiness and communication skills

At the end of this training, delegates will be able to learn the importance and benefits of good communication skills. Delegates will also be able to understand how to communicate the message in a clear, concise and straightforward way and how they can express their ideas more effectively. Effective communication skills give a boost to delegates personality. They will learn how to achieve goals and aspirations through influencing others. With excellent communication and influencing skills, delegates will understand how to build a business at the top in the whole world. 

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What’s included in this Communication and Influencing Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Communication and Influencing Training Course Certificate
  • Digital Delegate Pack

Why choose us

Our Tucson venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Tucson is located within Arizona in Pima County just 60 miles north of the U.S-Mexico border. Also known as the Old Pueblo it is the county seat of Pima County, home to an estimated 527,972 people as of 2104 making it the second biggest populated city within Arizona. Topeka has a relatively high unemployment rate of 06.40% which has been decreased over the year by 0.70% from the year before when the unemployment rate was 07.10% whilst the average rate for Arizona cities is 06.00%. Education within Tucson is very important as it is the second biggest school district with regards to enrolment figures within Arizona. As well as having the highest enrolment figure for one of the secondary schools within the United States. The school districts which provide schools for students include one main on this being the Tucson Unified School District which has 115 schools within preschool, elementary, middle and high school as well as ten other school districts. There are also 14 charter schools and 15 private schools. The universities and colleges within Tucson can vary from private to public. Currently there are 13 institutions within Tucson however some universities are not based within the area but have branch or satellite campuses, for example the University of Phoenix which has four campus and the Pima Community college which has ten campuses, other institutions include the Art Institute of Tucson, The Art Center Design College, Brown Mackie College, Arizona State University's College of Public Service & Community Solutions, Prescott College and the University of Arizona. All the universities and colleges offer different degrees and programs, within a number of different subjects which depends on the institution.

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Address

Best Western Plus Tucson Airport
6801 S. Tucson Blvd
Tucson
Arizona
85756

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Communication And Influencing Skill Training in Tucson | Personal Development Training in Tucson. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Communication And Influencing Skill Training in Tucson | Personal Development Training in Tucson, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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What our customers are saying

Communication And Influencing Skill Training in Tucson | Personal Development Training in Tucson FAQs

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The training fees for certification in Tucson starts from $1295
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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