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Microsoft Outlook Training

Phoenix

Microsoft Outlook Training in Phoenix builds skills to use Outlook effectively for email, calendar, and task management. This course develops knowledge in organisation, scheduling, communication tools, and productivity features to support efficient personal and professional workflows.

Attain in-depth knowledge to open, save, preview, and insert file attachments.
Become familiar with email etiquette, viruses, message flags, and task views.
Get in-depth understanding of creating a folder to organise and manage your inbox.

Dates & Prices

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Microsoft Outlook Training Black Friday Offers

Microsoft Outlook Training is part of our Black Friday sale. Lock in 61% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

FROM $695 ~~$1,795~~ SAVE $1,100

Offer ends 27 November 2026

Microsoft Outlook Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Microsoft Outlook Masterclass Outline

Module 1: Email Model

Outlook Inbox
Working in Email
Contacts Screen
Advantages of Using Email
Email Etiquette
Email Viruses

Module 2: Getting Started with Outlook

Outlook Components
Inbox Ribbons and Calendar Ribbons
Folder View and Reading Pane
Accessing the Reading Pane
Message Options Ribbon
Moving Objects to a Folder
Folders and QAT
Adding Importance
Requesting Delivery Receipts
CC and BCC
Add Comments
Related Messages

Module 3: Working with Attachments

Inserting File Attachments
Attaching Items
Opening Attachments
Saving Attachments

Module 4: Flagging Messages

Message Flags
Flagging Messages in Message List
Sending Messages with a Flag
Reminders
Changing the Default Quick Click Flag

Module 5: Junk Email

Junk Email Overview
Spamming
Phishing
Junk Mail Options
Mark Messages as Junk Mail
Mark Messages and Senders as Safe
Deleting Junk Emails

Module 6: Tasks

To Do Bar
Creating Tasks
Task Views
Deleting and Printing

Module 7: Scheduling Meetings

Creating a New Appointment
Creating a New Meeting
Scheduling Assistant
Recurring Meetings

Who should attend this Microsoft Outlook Masterclass?

The Microsoft Outlook Masterclass in Phoenix is designed to provide participants with expert-level proficiency in using Microsoft Outlook, a powerful email and personal information management software application. This course can be useful for the following professionals:

Administrative Assistants
Project Managers
Academic Staff
Executives
Sales and Customer Service Representatives
Marketing Professionals
Human Resource Personnel

Prerequisites of the Microsoft Outlook Masterclass

There are no formal prerequisites for the Microsoft Outlook Masterclass. However, a basic understanding of email concepts, calendar, and task management would be beneficial for the delegates.

Microsoft Outlook Masterclass Overview

Microsoft Outlook, an email client widely used for communication that goes beyond email management by encompassing calendars, tasks, contacts, notes, and appointments. In a professional context, Outlook is not just an email platform; it's a tool for effectively organizing personal data. Mastering Outlook is highly relevant for individuals seeking to streamline communication and enhance productivity.

Proficiency in Microsoft Outlook is essential for professionals across diverse industries, especially business owners, employees, and anyone who relies on email communication and organization. Individuals in roles related to customer relationship management, task management, and appointments should aim to master this subject. Knowledge of Outlook in Phoenix enhances productivity and efficiency, increasing the value of professionals.

The Knowledge Academy's 1-day Microsoft Outlook Masterclass in Phoenix equips delegates with specific tips and tricks to use Outlook more effectively. During the course, delegates will gain practical insights into managing calendars, handling file attachments, utilizing the reading pane, and sending messages with flags.

Course Objectives

To provide delegates with a comprehensive understanding of Microsoft Outlook and its functions
To teach delegates how to efficiently manage calendars and appointments
To enable delegates to handle file attachments and categorize emails effectively
To instruct delegates on accessing and utilizing the reading pane for improved email management
To empower learners with the skills to send messages with flags and customize their Outlook experience
To ensure delegates can confidently use Outlook to streamline communication and personal data management

Upon completion of this Microsoft Office Certification Course in Phoenix, delegates will have the knowledge and skills to use Microsoft Outlook more effectively, enhancing their communication and personal data management capabilities. They will benefit from improved email organization, task management, and appointment scheduling, ultimately contributing to increased productivity and value in their professional roles.

What’s included in this Microsoft Outlook Masterclass?

World-Class Training Sessions from Experienced Instructors
Microsoft Outlook Certificate
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for Microsoft Outlook Training in-house or onsite training Phoenix. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

Approved supplier to 53,550 organisations

The Knowledge Academy is an approved training supplier to 53,550 organisations across the UK, Europe, North America and Australia, so most buyers can book through their existing purchasing process with no new supplier setup.

Our Phoenix venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Phoenix has around 1,500,000 inhabitants and is the largest and capital city of Arizona. The city is the most popular state capital in the United States and is the 13^th largest popular metro area. In 40 years the population of the metro area has grown around 4% per annum. Phoenix is part of the valley of the sun area and the Salt River valley. The city has many developed industries including, cattle farming, cotton, and citrus. Phoenix has 15 urban divided villages with separate planning commities, these areas are known as neighbourhoods including Ahwatukee, Foothills, Alhambra, Camelback East, Central City, Deer Valley, Desert View and Encanto.Phoenix is divided into 29 public school districts, within the districts there are 21 elementary school districts, 4 high school districts and 4 unified districts. There are around 27,000 students who attend phoenix high schools in the district making it the biggest schooling district in the country.Glendale Union high school districts has around 9 high school with the second largest district in the phoenix union. Glendale districts includes Apollo, Cortez, Glendale, Greenway and Moon Valley.Tempe Union High School District has around 13,000 students covering six comprehensive schools. High schools in the district include Compadre, Corona del Sol, Desert Vista, Marcos de Niza, McClintock, Mountain Pointe, and Tempe High School.Phoenix’s main higher education institutes Is the Arizona State University with its main campus in Tempe and several campuses in Phoenix. The university has around 72,000 enrolled students being the largest public university in the United States. The university offers courses including accountancy, physical sciences, neuroscience, forensics, graphic design and art history.Arizona’s only medical school is the University Of Arizona College Of Medicine has around 600 students located on two campuses, the Tucson campus and Phoenix campus. The university provides the curriculum for a four year program. The university does not offer international students the chance to study.

Ways to take Microsoft Outlook Training in Phoenix

Classroom

Face to face with your trainer in a small group, at our Phoenix venue in Phoenix.

Best for: people who learn best in the room.

1 day · next Fri 12 Feb 2027

See classroom dates

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 15 Jan 2027

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

Microsoft Outlook Training Schedule in Phoenix

Classroom · Phoenix

Next: Fri 12 Feb 2027

4 dates in 2027 · 1 day · $9,995

View classroom dates

Live Online · Same trainer and syllabus Soonest

Next: Fri 15 Jan 2027

5 upcoming dates · 1 day · $1,795

View online dates

Classroom · Phoenix

Online Instructor-Led

Online Self-Paced

Onsite

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Package deals for Microsoft Outlook Training in Phoenix

Our training experts have compiled a range of course packages on a variety of categories in Microsoft Outlook Training, to boost your career. The packages consist of the best possible qualifications with Microsoft Outlook Training, and allows you to purchase multiple courses at a discounted rate.

Microsoft Outlook Training | Microsoft Outlook Courses in Phoenix FAQs

What is Microsoft Outlook?

Microsoft Outlook is a personal information manager used for accessing, sending, and receiving email from the MS exchange server.

What are the uses of Microsoft Outlook?

Microsoft Outlook is mainly used to send and receive emails. It can also manage various types of personal data, including calendars, tasks, contacts, notes, appointments, etc.

Are there any prerequisites for this Microsoft Outlook Masterclass course?

There are no formal prerequisites in this Microsoft Outlook Masterclass course.

What is the difference between Gmail and Outlook?

Gmail and Outlook are both different applications. Gmail is an email provider. Outlook is a software application that allows managing any email address you wish to arrange.

What are the advantages of Microsoft Outlook?

Security features, easy organization, connecting with others easily, enhanced connectivity, and a search function which allows you are finding whatever you are looking for quickly are the various advantages of Microsoft Outlook.

What will I learn in this Microsoft Outlook Masterclass Course?

In this Microsoft Outlook Masterclass course, you will learn about using Outlook perfectly. You will also get familiar with various concepts, such as creating a new contact, the message options ribbon, task views, scheduling assistance, and other essential topics.

What functionalities are covered in Microsoft Outlook Training?

In our Microsoft Outlook Training, delegates learn to efficiently manage emails, master calendar and scheduling tools, organize contacts, optimize task management, and enhance overall productivity. The training covers advanced features, including email security practices and time-saving tips, providing a comprehensive understanding for effective communication and task handling.

What is the cost/training fees for Microsoft Outlook Training in Phoenix?

The training fees for Microsoft Outlook Training in Phoenix starts from $1795

Which is the best training institute/provider of Microsoft Outlook Training in Phoenix?

The Knowledge Academy is one of the Leading global training provider for Microsoft Outlook Training.

What are the best Microsoft Office Training courses in Phoenix?

Please see our Microsoft Office Training courses available in Phoenix

Customers Reviews

Maribel Agustin

yes

Bernard Onosigho

The trainer was knowledgeable, engaging, and explained concepts clearly. I would highly recommend them to a friend or colleague.

Sandra Furfaro

patient and good explanations

Gail Gleeson

I recently had a one-on-one Outlook training session with Ciaran, and it was excellent. He tailored the session to my specific needs, taking the time to understand my workflow and offering practical tips to improve efficiency. Ciaran’s explanations were clear and easy to follow, and his patience ensured I felt comfortable asking questions and experimenting with new features. The personalised approach made the training incredibly effective, and I now feel much more confident using Outlook in my daily work. I highly recommend Ciaran as a trainer!

Eldho Varghese

Very good teacher, who teaches concisely and coherently.

Ehtasham Arfan

The trainer was good in my opinion and explained well.

Aaron Woodhead

greatr

A N Poornima

Chris Hughes

Arie was a good trainer and knowledgeable about Microsoft Outlook. I like his style using our company email and showing many examples allowing questions.

Nathan Lutz

No comment

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water