Microsoft Outlook Training Overview

Microsoft Outlook Masterclass Outline

Module 1: Email Model

  • Outlook Inbox
  • Working in Email
  • Replying
  • Contacts Screen
  • Advantages of Using Email
  • Email Etiquette
  • Email Viruses
  • Digital Signatures

Module 2: Getting Started with Outlook

  • Outlook Components
  • Inbox Ribbons and Calendar Ribbons
  • Folder View and Reading Pane
  • Accessing the Reading Pane
  • Message Options Ribbon
  • Moving Objects to a Folder
  • Folders and QAT
  • Adding Importance
  • Requesting Delivery Receipts
  • CC and BCC
  • Add Comments
  • Related Messages

Module 3: Working with Attachments

  • Inserting File Attachments
  • Attaching Items
  • Opening Attachments
  • Saving Attachments

Module 4: Flagging Messages

  • Message Flags
  • Flagging Messages in Message List
  • Sending Messages with a Flag
  • Reminders
  • Changing the Default Quick Click Flag

Module 5: Junk Email

  • Junk Email Overview
  • Spamming
  • Phishing
  • Junk Mail Options
  • Mark Messages as Junk Mail
  • Mark Messages and Senders as Safe
  • Deleting Junk Emails

Module 6: Working with the Calendar

  • Calendar Overview
  • Calendar Arrangement
  • Time Zones
  • Create New Calendar
  • Working with Multiple Calendars
  • Weather

Module 7: People

  • People View
  • New Contact Group
  • Remove Members of Contact Group

Module 8: Tasks

  • To Do Bar
  • Creating Tasks
  • Task Views
  • Deleting and Printing

Module 9: Working with Rules

  • Rules Overview
  • Creating a New Rule
  • Creating a New Rule from a Template
  • Renaming a Rule
  • Testing the Rule
  • Managing Existing Rules

Module 10: Scheduling Meetings

  • Creating a New Appointment
  • Creating a New Meeting
  • Scheduling Assistant
  • Recurring Meetings

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Who should attend this Microsoft Outlook Masterclass?

The Microsoft Outlook Masterclass in the United States is designed to provide participants with expert-level proficiency in using Microsoft Outlook, a powerful email and personal information management software application. This course can be useful for the following professionals:

  • Administrative Assistants
  • Project Managers
  • Academic Staff
  • Executives
  • Sales and Customer Service Representatives
  • Marketing Professionals
  • Human Resource Personnel

Prerequisites of the Microsoft Outlook Masterclass

There are no formal prerequisites for the Microsoft Outlook Masterclass. However, a basic understanding of email concepts, calendar, and task management would be beneficial for the delegates.

Microsoft Outlook Masterclass Overview

Microsoft Outlook, an email client widely used for communication that goes beyond email management by encompassing calendars, tasks, contacts, notes, and appointments. In a professional context, Outlook is not just an email platform; it's a tool for effectively organizing personal data. Mastering Outlook is highly relevant for individuals seeking to streamline communication and enhance productivity.

Proficiency in Microsoft Outlook is essential for professionals across diverse industries, especially business owners, employees, and anyone who relies on email communication and organization. Individuals in roles related to customer relationship management, task management, and appointments should aim to master this subject. Knowledge of Outlook in the United States enhances productivity and efficiency, increasing the value of professionals.

The Knowledge Academy's 1-day Microsoft Outlook Masterclass in the United States equips delegates with specific tips and tricks to use Outlook more effectively. During the course, delegates will gain practical insights into managing calendars, handling file attachments, utilizing the reading pane, and sending messages with flags.

Course Objectives

  • To provide delegates with a comprehensive understanding of Microsoft Outlook and its functions
  • To teach delegates how to efficiently manage calendars and appointments
  • To enable delegates to handle file attachments and categorize emails effectively
  • To instruct delegates on accessing and utilizing the reading pane for improved email management
  • To empower learners with the skills to send messages with flags and customize their Outlook experience
  • To ensure delegates can confidently use Outlook to streamline communication and personal data management

Upon completion of this Microsoft Office Certification Course in the United States, delegates will have the knowledge and skills to use Microsoft Outlook more effectively, enhancing their communication and personal data management capabilities. They will benefit from improved email organization, task management, and appointment scheduling, ultimately contributing to increased productivity and value in their professional roles.

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What’s included in this Microsoft Outlook Masterclass?

  • World-Class Training Sessions from Experienced Instructors
  • Microsoft Outlook Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Outlook Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft Outlook Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Microsoft Outlook Training FAQs

Microsoft Outlook is a personal information manager used for accessing, sending, and receiving email from the MS exchange server.
Microsoft Outlook is mainly used to send and receive emails. It can also manage various types of personal data, including calendars, tasks, contacts, notes, appointments, etc.
Security features, easy organisation, connecting with others easily, enhanced connectivity, and a search function which allows you are finding whatever you are looking for quickly are the various advantages of Microsoft Outlook.
Microsoft Outlook Training covers how to use Outlook effectively for email, calendars, and task management. It's designed to make you proficient in organising your professional communication and schedule.
Yes, Microsoft Outlook skills are highly sought after. Many businesses rely on Outlook for daily communication, scheduling, and project management, making these skills valuable in the job market.
Outlook is widely used in various professions, especially in administrative, managerial, and office roles. Anyone who needs to manage emails, meetings, and coordinate with teams will find Outlook indispensable.
Learning Outlook can significantly enhance your productivity and organisational skills, making it a worthwhile investment for professionals in any field. It streamlines communication and helps manage tasks efficiently.
While Microsoft Outlook is user-friendly, mastering its advanced features requires time and practice. However, with our Microsoft Outlook Training, most users find the learning curve manageable.
To master Microsoft Outlook, start with basic functions like email and calendar management, then gradually explore more advanced features. Practice regularly and utilise online resources and our Microsoft Outlook Training for guidance.
To begin with Microsoft Outlook, install the software or access it online, then familiarise yourself with its interface. Start by setting up your email account and exploring basic features like sending emails and creating calendar events.
Participating in the Microsoft Outlook Courses offers advantages such as improved efficiency, better email management, and enhanced scheduling capabilities. These skills are essential for professional growth and effective communication.
Completing Microsoft Outlook Training can open job prospects in administrative, coordination, and management roles. Employers value candidates who can efficiently manage communication and schedules.
This Microsoft Outlook Training Course is aimed at anyone looking to improve their email management, scheduling, and organisational skills. It's ideal for office workers, managers, and individuals seeking to enhance their productivity with Microsoft Outlook.
There are no formal prerequisites in this Microsoft Outlook Training Course.
To undertake the Microsoft Outlook Courses, you just need basic computer literacy and an eagerness to learn. Familiarity with email concepts can help, but the course is designed to cater to both beginners and those looking to refine their skills.
This Microsoft Outlook Online Training can significantly advance your professional path by enhancing your organisational skills. Mastery of Microsoft Outlook can lead to better job performance and opportunities in roles requiring proficient scheduling and email management abilities.
To participate in this course, visit The Knowledge Academy website then, register for Microsoft Outlook Training Course.
In the Microsoft Outlook Courses, you will learn about using Outlook perfectly. You will also get familiar with various concepts, such as creating a new contact, the message options ribbon, task views, scheduling assistance, and other essential topics.
The Microsoft Outlook Training includes lessons on using Outlook for email, calendar management and contact management. It teaches the delegates all the skills to use Outlook efficiently for professional communication and scheduling.
The basic subjects tackled in the Microsoft Outlook Courses include the functionalities like sending and organising emails and setting up meetings. It also includes advanced features like customising email settings and using the tool as a personal information manager.
This Microsoft Outlook Training spans over a duration of 1 day.
Educational materials provided in this Microsoft Outlook Training include a digital delegate pack consisting of world-class training sessions from experienced instructors. Additionally, you get video tutorials, practice exercises, and assessment which qualifies you for the Microsoft Outlook Certificate.
Throughout our Microsoft Outlook Certification, the delegates will have access to different forms of support. These supports include Q&A session, discussion boards to interact with fellow learners, and email support for technical or course-related queries.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking a Microsoft Outlook Training.
The training fees for Microsoft Outlook Training certification in the United States starts from $1295
The Knowledge Academy is the Leading global training provider for Microsoft Outlook Training.
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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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