Course information

Consulting Skills Training Course Outline

Module 1: What is Consultation?

  • Consulting vs Managing
  • Different Consultancy Styles and Key Features
  • Transferring Ownership
  • Linking Activities to Organisational Aims and Goals

Module 2: The Consulting Processes

  • Phases of Consulting
  • ECIFAR

Module 3: Key Skills in Consultancy

  • Questioning
  • Listening
  • Matching Energy
  • Diagnosing and Analysis
  • Feedback

Module 4: Consulting Issues

  • Ethical Considerations
  • The True Client

Module 5: Current Perceptions

  • Individual Roles
  • Clients View
  • Ideal Situation

Module 6: Introduction to Consultancy

  • Key skills and behaviours required by a consultant
  • Consultancy Processes
  • Self-Analysis

Module 7: Entry and Contracting Phases

  • Key Skills and Behaviours
  • Practical Session

Module 8: Investigation Phase

  • Diagnosis Techniques
  • Analysis Techniques

Module 9: The final Stages Process - Key Skills

  • Feedback
  • Action
  • Review
  • Practical Session

Module 10: Consulting Issues

  • Ethical issues
  • Who is the Real Client?

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Who should attend this Consulting Skills Training?

The Consulting Skills Course is designed for individuals who want to develop effective Consulting Skills to provide valuable advice, guidance, and solutions to clients or within their organisations. This Consulting Skills Training is beneficial for various professionals including:

  • Management Consultants
  • Business Consultants
  • Financial Consultants
  • HR Consultants
  • Marketing Consultants
  • Sales Consultants
  • Communication Specialists
  • Organisational Development Consultants

Prerequisites of the Consulting Skills Training

There are no formal prerequisites for the Consulting Skills Course.

Consulting Skills Training Course Overview

Consulting Skills Training is a vital course in today's business landscape, given the growing emphasis on process improvement and operational efficiency. Businesses, now more than ever, are seeking to enhance their consulting capabilities to better serve their clients. This Management Training equips professionals with the essential skills required for effective consulting work, making it highly relevant and timely in the current business environment.

Mastery of Consulting Skills is imperative for a wide range of professionals, including Consultants, Business Analysts, Project Managers, and anyone involved in client-centredroles. Understanding the principles and techniques of consulting empowers individuals to build stronger client relationships, diagnose client needs, provide valuable feedback, and deliver solutions that truly benefit clients.

The 1-day Consulting Skills Training offered by the Knowledge Academy is designed to provide delegates with the knowledge and tools necessary to excel in the world of consulting. Participants will learn to build effective client relationships, conduct thorough client needs assessments, establish clear frameworks for collaboration, provide constructive feedback, and evaluate implemented solutions.

Course Objectives

  • To develop the Consulting Skills required to build and maintain effective working relationships with clients
  • To equip participants with the ability to perform initial diagnoses of client needs, enabling tailored solutions
  • To teach the art of contracting with clients, setting clear frameworks for collaboration and project success
  • To provide delegates with the skills necessary to deliver meaningful feedback and ensure client satisfaction 
  • To instil the ability to review and evaluate solutions, driving continuous improvement
  • To foster the development of ongoing, productive relationships with clients for long-term success

 Upon completion of this Consulting Skills Training, delegates will gain a profound understanding of Consulting Skills and their practical application. They will be better prepared to engage with clients, identify their needs, provide solutions, and foster lasting relationships, ultimately enhancing their professional value and effectiveness in client-centred roles.  

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What’s included in this Consulting Skills Training?

  • World-Class Training Sessions from Experienced Instructors
  • Consulting Skills Certificate
  • Digital Delegate Pack

Why choose us

Our Miami venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Miami is known as the ‘Cruise Capital of the World’ because it’s situated on Florida’s East Coast. It also has the nickname ‘the Capital of Latin America’ as Latinos represent over half of the 440,000 strong population.


Miami is a major leader for finance, commerce, international trade and entertainment and media which could explain why it was ranked as the richest city in America. Miami is home to the Florida Grand Opera and Perez Art Museum and located very close to the Everglades. Miami Beach is renowned for its long stretch of sand which is a hot spot for tourists. Other top tourist destinations include the Miami Art Museum (MAM), the Miami Museum of Contemporary Art (MOCA) and the Vizcaya Museum and gardens. There are many universities in and around the Miami including Barry University, Johnson and Wales University and Carlos Albizu University.

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Address

Miami Downtown
201 South Biscayne Blvd
28th Floor
Miami
Florida
33131

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Consulting Skills Training in Miami. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Consulting Skills Training in Miami, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Consulting Skills Training in Miami FAQs

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The training fees for certification in Miami starts from $1295
The Knowledge Academy is the Leading global training provider for .
Please see our courses available in Miami
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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