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Module 1: Introduction and Key Concepts
Module 2: Strategy and Direction
Module 3: Assessment and Planning
Module 4: Introduction to Value Stream Mapping
Module 5: Measuring and Reporting
Module 6: Measurement and the Four Dimensions
Module 7: Continual Improvement
Module 8: Communication and Organizational Change Management (OCM)
Module 9: Basic of Organizational Change Management (OCM)
Module 10: Developing a Service Value System
This ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) Course in Albany, NY is an advanced level ITIL® Certification Course for anyone who wants to learn how to apply ITIL® 4 principles to the strategic direction, planning, and improvement of IT services. This certification course is especially beneficial for these professionals:
Since this ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) Certification Training is an advanced level course, holding an ITIL® 4 Foundation Certification is a strict prerequisite. Delegates are recommended to have some work experience in IT Service Management as well.
ITIL® 4 is the latest version of ITIL Certification that provides a digital operating model that allows organizations in Albany, NY to co-create effective value from their IT-supported products and services. It promotes greater alignment with new working methods, like Lean, Agile, and DevOps. This ITIL Certification helps to align product and service management with modern business requirements, drives successful organizational transformation, and continuously improves businesses.
This ITIL® 4 Strategist Direct, Plan and Improve Course in Albany, NY is targeted towards managers of all levels involved in shaping direction and strategy or developing a continually improving team. And having the required knowledge and skills of using ITIL® 4 will help individuals to get desired job profiles in prominent organizations with
In this 2-day ITIL® 4 Strategist: Direct, Plan and Improve DPI Certification Training in Albany, NY, delegates will gain in-depth knowledge on how to build and run an organization in a continuous improvement cycle by using various best-practices and established process model. They will learn various topics such as operating models, identify assessment objectives, types of measurements, direct, plan, and improve value streams and practices, nature, scope, benefits of OCM, and many more. The Knowledge Academy's highly experienced expert trainers will provide this ITIL ® Certification Course and help you to take up your career in this field.
Course Objectives
At the end of this ITIL Certification Course in Albany, NY, delegates will be able to build and run an organization in a continuous improvement cycle by using various best-practices and proven process models. They will be able to use the appropriate methods and techniques to DPI value streams and practices to ensure and utilize feedback.
If delegates are interested in upgrading their knowledge and skills to ITIL® 4, then they can choose from our wide range of courses, including ITIL® 4 Foundation, ITIL® 4 Specialist: Create Deliver And Support CDS, ITIL® 4 Specialist: Drive Stakeholder Value DSV, ITIL® Foundation And Practitioner and more certification courses from our ITIL® Certification Training section.
The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Exam assesses participants' understanding of the ITIL® 4 principles and practices related to strategic planning, governance, and continual improvement.
Why choose us
To make sure you’re always connected we offer completely free and easy to access wi-fi.
To keep you comfortable during your course we offer a fully air conditioned environment.
IT support is on hand to sort out any unforseen issues that may arise.
This location has full video conferencing equipment.
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® Training | ITIL® 4 Strategist: Direct, Plan And Improve Training in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's ITIL® Training | ITIL® 4 Strategist: Direct, Plan And Improve Training in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Leverage benefits offered from a certification that fits your unique business or project needs
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
Good mastery of content
Friendly, engaging, great pace with the content, loved it. Great work Craig, thanks for guiding us through the material with knowledge and enthusiasm :)
Great Trainer! Eloquently disseminated the course material to us!
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
ITIL® 4 Foundation Certification Course$1995
ITIL® 4 Specialist: Create Deliver and Support Certification$2495
ITIL® 4 Specialist: Drive Stakeholder Value Course$2495
ITIL® 4 Strategist: Direct, Plan and Improve Training$2495
ITIL® 4 Specialist: High Velocity IT Certification Course$2495
Total without package: $11975
Package price: $7195 (Save $4780)
Total without package: $4990
Package price: $2995 (Save $1995)
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