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Unit 1: Understanding Conflict Management in the Workplace 8600-312
C.V: 1
Module 1: Understand Conflict Management in the Workplace
Unit 2: Understanding Stress Management in the Workplace 8600-313
C.V: 1
Module 2: Know How to Manage Stress in the Workplace
Module 3: Understand How to Support Individuals in the Team and Minimise Stress in Others
Unit 3: Understanding Quality Management in the Workplace 8600-318
C.V:2
Module 4: Understand the Importance of Quality Management Within the Workplace
Module 5: Understand How Quality is Delivered Within the Workplace
The course is designed for individuals aspiring to or currently holding supervisory or team leader roles, seeking to enhance their Leadership and Management skills.
A few of the professionals who will benefit the most from this course are:
This course demands a basic understanding of leadership concepts and management practices before opting for the ILM Level 3 Award in Leadership and Management Course.
While management is the process of organising, directing, and controlling employee activities along with other resources to achieve organisational goals, leadership is defined as a social relationship between two or more people who depend on each other to achieve specific mutual goals in a group setting.
All managers must embrace leadership and management skills because using leadership and management skills can improve their team's performance effectively to achieve the company's desired goal. This training course plays a crucial role in assisting leaders and managers to resolve conflicts in the workplace. Studying this training will help learners gain the ability to perform management tasks like managing projects and leading meetings.
This ILM Level 3 Award in Leadership and Management Training Course by The Knowledge Academy is intended to provide delegates with the knowledge and skills to manage conflict, stress, and quality in the workplace. Throughout this course, delegates will learn how to resolve conflict and create harmony in the workplace. They will also understand the causes and impact of stress in the organisation and how quality is delivered within the workplace.
Course Objectives
After attending this training course, delegates will be able to develop their leadership and management skills and build upon leadership capabilities, such as motivating and engaging teams and managing relationships confidently.
Why choose us
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 3 Award in Leadership and Management. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's ILM Level 3 Award in Leadership and Management, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Really friendly and knowledgeable
Engaging delivery, well paced and structured sessions.
Leonor was great - thank you!
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
The Knowledge Academy is an Approved Centre for ILM
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
We may not have any package deals available including this course. If you enquire or give us a call on +1 7204454674 and speak to our training experts, we should be able to help you with your requirements.
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