Course information

Certified Training Professional Course Outline

Module 1: Human Resources Overview

  • Introduction to Human Resources
  • Objectives of Human Resources
  • Role of Human Resources in a Business Context
  • Structure of the HR Department
  • Challenges Faced by an HR Department
  • Collaborating with Other HR Team Members

Module 2: What is Training and Development?

  • Importance of Training and Development
  • Difference Between Training and Development
  • Training and Development
  • Objectives
  • Best Practice
  • Training Benefits and Requirements
  • Performance Management
  • Providing a Proactive Training and Development Division

Module 3: Administration

  • General Administration
  • Personnel Support
  • Job Evaluation
  • Planning, Coordinating, and Scheduling Training
  • External Training Providers
  • Maintaining Online Folders and Schedules
  • Booking Meetings
  • Joining Instructions
  • Employee Assistance Program

Module 4: Training Analysis

  • Identifying Skill Gaps
  • Gap Analysis Research – Identifying Areas of Training Needs
  • Analysis of Existing Approaches
  • Surveys
  • Identifying New Training Approaches
  • Delivery Methods
  • Advising on Training
  • Stakeholder Relationships

Module 5: Reporting on Training

  • Collecting Feedback
  • Analysis of Feedback and Results
  • Reporting on the Success/Failures of Training
  • Revising Training Policies
  • Presenting Progress and Plans

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Certified Training Professional Course Overview

The role of a Training Professional in Phoenix is pivotal within the HR landscape, ensuring that staff training aligns seamlessly with business strategies and individual career aspirations. Positioned within the HR Department, they bridge the gap between training requirements and strategic goals.

In today's dynamic business environment, having a firm grasp on effective training practices through experience or via pursuing HR Courses in Phoenix is indispensable. Not only does it promote business growth, but it also ensures employee satisfaction and career progression. HR professionals, managers, and those involved in the training domain should consider mastering this role for enhanced organizational outcomes.

Our 2-day Course in Phoenix, offered by The Knowledge Academy, delves deep into the vital responsibilities of this position. From conducting thorough research on training efficacy to advising on innovative solutions and coordinating training schedules, delegates will emerge equipped to enhance both business performance and employee career paths.

Course Objectives:

  • To impart skills needed for effective training research and analysis
  • To equip delegates with techniques for evaluating current training practices
  • To guide on proposing innovative training solutions aligned with business strategy
  • To offer insights into effective training coordination and scheduling
  • To enhance understanding of the broader role within the HR Department and team

By the end of this course in Phoenix, delegates become highly competent and knowledgeable experts in the field of training and development. Delegates can also pursue more of The Knowledge Academy’s courses to expand their skillset.

Who should attend this Certified Training Professional Course?

The Certified Training Professional Course in Phoenix covers topics such as the role of training in the workplace and different types of training interventions. This course is designed for anyone eager to enhance their training proficiency within an organizational context. The following professionals can benefit from attending this course:

  • Corporate Trainers
  • Learning and Development Specialists
  • Training Coordinators
  • HR Managers and Directors
  • Talent Acquisition Teams
  • Subject Matter Experts (SMEs)
  • Team Leaders

Prerequisites of the Certified Training Professional Course

There are no formal prerequisites for the Certified Training Professional (CTP) Course. However, a basic understanding of training concepts and some prior experience in a training role will be beneficial for delegates pursuing this HR Certification Course.

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What’s included in this Certified Training Professional Course?     

  • Certified Training Professional Examination
  • World-Class Training Sessions from Experienced Instructors 
  • Certified Training Professional Certificate    
  • Digital Delegate Pack

Certified Training Professional Exam Information

To achieve the Certified Training Professional, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes  
  • Open Book/ Closed Book: Closed Book

Why choose us

Our Phoenix venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Phoenix has around 1,500,000 inhabitants and is the largest and capital city of Arizona. The city is the most popular state capital in the United States and is the 13th largest popular metro area. In 40 years the population of the metro area has grown around 4% per annum.  Phoenix is part of the valley of the sun area and the Salt River valley. The city has many developed industries including, cattle farming, cotton, and citrus. Phoenix has 15 urban divided villages with separate planning commities, these areas are known as neighbourhoods including Ahwatukee, Foothills, Alhambra, Camelback East, Central City, Deer Valley, Desert View and Encanto.Phoenix is divided into 29 public school districts, within the districts there are 21 elementary school districts, 4 high school districts and 4 unified districts. There are around 27,000 students who attend phoenix high schools in the district making it the biggest schooling district in the country.Glendale Union high school districts has around 9 high school with the second largest district in the phoenix union. Glendale districts includes Apollo, Cortez, Glendale, Greenway and Moon Valley.Tempe Union High School District has around 13,000 students covering six comprehensive schools. High schools in the district include Compadre, Corona del Sol, Desert Vista, Marcos de Niza, McClintock, Mountain Pointe, and Tempe High School.Phoenix’s main higher education institutes Is the Arizona State University with its main campus in Tempe and several campuses in Phoenix. The university has around 72,000 enrolled students being the largest public university in the United States. The university offers courses including accountancy, physical sciences, neuroscience, forensics, graphic design and art history.Arizona’s only medical school is the University Of Arizona College Of Medicine has around 600 students located on two campuses, the Tucson campus and Phoenix campus. The university provides the curriculum for a four year program. The university does not offer international students the chance to study.

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Address

Pheonix

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led HR Training | Certified Training Professional Training in Phoenix. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's HR Training | Certified Training Professional Training in Phoenix, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

HR Training | Certified Training Professional Training in Phoenix FAQs

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The training fees for certification in Phoenix starts from $2295
The Knowledge Academy is the Leading global training provider for .
Please see our courses available in Phoenix
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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