Conflict Resolution and Negotiation for Change Training Overview

Conflict Resolution and Negotiation for Change Training Course Outline

Module 1: Introduction to Negotiation

  • What is Negotiation?
  • Stages of Negotiation
  • Informal Negotiation
  • Steps of Negotiation Process
  • Common Negotiation Mistakes and Avoid Them

Module 2: Overview of Negotiation

  • Third-Party Negotiations
  • Ethical and Cross-Cultural
  • Negotiating Tips                     

Module 3: Conflict Management

  • What is Conflict Management?
  • Levels of Conflict
  • Reasons
  • Role of a Conflict

Module 4: Negotiation Strategies for Conflict

  • Importance of Negotiating Training, Skills, and Knowledge
  • Steps to Negotiate the Most Difficult Conversations

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Who should attend this Conflict Resolution and Negotiation for Change Training Course?

The Conflict Resolution and Negotiation for Change Training Course in the United States is designed for individuals who want to develop skills in effectively managing conflicts, facilitating negotiations, and driving positive change within various contexts. This training course can be beneficial for the professionals, including:

  • Human Resources Professionals
  • Mediators and Facilitators
  • Diplomats and International Relations Specialists:
  • Legal Professionals
  • Social Services Professionals
  • Healthcare Professionals
  • Emergency Responders

Prerequisites of the Conflict Resolution and Negotiation for Change Training Course

There are no formal prerequisites for this Conflict Resolution and Negotiation for Change Training Course.

Conflict Resolution and Negotiation for Change Training Course Overview

Conflict Resolution and Negotiation for Change Training in the United States is essential in today’s dynamic workplace environment. It addresses the challenges of resolving disagreements constructively and harnessing the potential of negotiation to facilitate positive change. This training is crucial for maintaining harmonious interactions and fostering collaborative solutions in various professional settings.

Understanding the intricacies of conflict resolution and negotiation is vital for managers, team leaders, HR professionals, and anyone involved in organizational development and change management. Mastering these skills in the United States is key to effectively navigating interpersonal disputes, enhancing teamwork, and driving organizational change.

The Knowledge Academy’s 1-day Conflict Resolution and Negotiation for Change Training in the United States a comprehensive overview of the principles and practices essential for resolving conflicts and negotiating effectively. Delegates will learn through practical examples and real-world scenarios, enabling them to apply these skills directly in their professional environments.

Course Objectives

  • To understand the fundamentals of conflict theory and its impact on individuals and organizations
  • To develop effective communication skills to de-escalate conflicts and foster collaboration
  • To master negotiation techniques to achieve win-win outcomes in complex situations
  • To identify personal and organizational biases that can hinder conflict resolution and change efforts
  • To apply mediation strategies to facilitate peaceful resolutions in diverse contexts
  • To create action plans for implementing conflict resolution and change initiatives in their workplaces
  • To cultivate empathy and emotional intelligence to navigate conflicts with sensitivity
  • To build a toolkit of conflict resolution resources and strategies for ongoing use

At the end of this training course in the United States, delegates will learn about the steps of the negotiation process to persuade the other person to agree with their point. Delegates will be able to gain insights into common negotiation mistakes and steps to avoid them. Our highly expert trainer with abundant knowledge will guide you to effectively moderate and resolve workplace disagreements to create a positive workplace environment.

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What’s included in this Conflict Resolution and Negotiation for Change Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Conflict Resolution and Negotiation for Change Training Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Conflict Resolution and Negotiation for Change Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Conflict Resolution and Negotiation for Change Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Conflict Resolution and Negotiation for Change Training FAQs

Conflict resolution is the informal or formal procedure used by two or more parties to reach a peaceful conclusion to an issue.
In this Conflict Resolution and Negotiation for Change training course, there are no formal prerequisites.
This training course is ideal for anyone who wants to gain in-depth knowledge to handle conflict resolution and negotiation in organisations.
Whether you work for a small or large firm, understanding how to negotiate amid organisational change is critical. Negotiation is simple conversing with your colleagues or staff to reach an agreement.
Assertive (aggressive), accommodator (relationship-oriented) and analyst (conflict avoidant) are the three types of negotiation.
This course is [ ] day(s)
Attending this Conflict Resolution and Negotiation for Change training course, delegates will learn about the third party negotiation, informal negotiation, levels of conflict, various steps to negotiate the difficult customers, role of a conflict, levels of conflicts, ethical and cross culture, and many other related topics.
The training fees for Conflict Resolution and Negotiation for Change Training certification in the United States starts from $1295
The Knowledge Academy is the Leading global training provider for Conflict Resolution and Negotiation for Change Training.
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Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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