Course information

Creating Effective Stakeholder Engagement Course Outline

Module 1: Stakeholders

  • Introduction to Stakeholder Analysis
  • Stakeholder Management Lifecycle
  • Stakeholders Engagement
  • Stakeholders
  • Stakeholder Groups
  • Identify Stakeholders
  • Stakeholder Management
  • Grid Categories
  • Stakeholder Analysis Techniques and Prioritization
  • Why is Stakeholder Management Important?
  • Stakeholder Management Plan

Module 2: Communication

  • Communication Process
  • Barriers to Communication
  • Semantic Barrier, Physical, and Psychological
  • Introduction to Active Listening

Module 3: Working with Stakeholder Groups

  • Groups Vs Teams
  • Types of Teams
  • Team Roles at Work
  • Based on Adair’s Three Circle Model
  • Learning Cycle and Styles

Module 4: Facilitated Workshops

  • Introduction to Facilitated Workshops
  • Examples of Facilitated Events
  • Roles in a Facilitated Workshop
  • Structure of a Facilitated Workshop
  • Aspects for Successful Facilitation
  • Facilitation Behaviors
  • Techniques

Module 5: Rapport

  • Nature of ‘Rapport’
  • MBTI®
  • Techniques for Creating and Sustaining Rapport
  • Rapport Face-to-Face
  • Building Rapport
  • NLP: Neuro-Linguistic Programming
  • Mirror, Match, and Pace
  • Rapport Over the Phone
  • Rapport via Email
  • How to Avoid Destroying Rapport?

Module 6: Creative Problem-Solving

  • Introduction to Creative Problem-Solving
  • Barriers to Creativity
  • Creative Problem-Solving Process
  • Understanding the Situation

Module 7: Managing Expectations

  • Why Does Expectation Matter?
  • Categories of Expectation
  • Sources of Expectations: Controllable and Uncontrollable Expectation Creators
  • Process for Managing Expectations

Module 8: Negotiating with Stakeholders

  • Definition to Negotiation
  • Principles of Negotiation
  • Negotiation Outcome
  • Dovetailing
  • Four Stages of Principled Negotiation
  • BATNA
  • Process for Successful Negotiation

Module 9: Managing Conflict

  • Roots of Conflict: Goals, Judgments, and Values
  • Options for Conflict Resolution
  • Conflicting Objectives of Stakeholders and Balancing Conflicts
  • Thomas-Kilmann Conflict MODE Instrument

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Who should attend this Creating Effective Stakeholder Engagement Training?

This Creating Effective Stakeholder Engagement Training Course is ideal for those who want to learn how to effectively engage with stakeholders to achieve project goals. The following professionals can benefit from attending this course:

  • Project Managers
  • Business Analysts
  • Communication Specialists
  • Department Heads
  • Corporate Strategy Executives
  • Public Relations Professionals
  • Corporate Social Responsibility (CSR) Professionals

Prerequisites of the Creating Effective Stakeholder Engagement Training Course

There are no formal prerequisites for this Creating Effective Stakeholder Engagement Training Course.

Creating Effective Stakeholder Engagement Training Course Overview

Stakeholder engagement ensures the inclusion of diverse perspectives, leading to well-informed decisions, increased stakeholder buy-in, and fortified relationships. This Creating Effective Stakeholder Engagement Training in Dallas empowers organizations with the skills needed to navigate complex stakeholder landscapes, fostering collaboration, mitigating risks, and enhancing overall organizational reputation and trust.

Professionals who aspire to master Creating Effective Stakeholder Engagement are not only seeking a Business Analyst Certification but are also positioning themselves as indispensable assets in their respective industries. Stakeholder engagement is paramount for those navigating leadership roles, where the ability to manage relationships and align diverse interests is highly coveted.

In this intensive 1-day training course in Dallas, delegates will gain a profound understanding of stakeholder engagement from its foundational concepts to practical implementation. The curriculum covers stakeholder identification and analysis, the management of diverse stakeholder groups, and the creation of effective stakeholder management plans. Individuals pursuing this training will develop skills in communication, negotiation, and conflict resolution, fostering personal growth

Course Objectives

  • To provide a comprehensive understanding of stakeholder engagement
  • To equip delegates with skills for stakeholder identification and analysis
  • To enable effective management of diverse stakeholder groups
  • To guide the creation of impactful stakeholder management plans
  • To explore team dynamics in the context of stakeholder engagement
  • To impart facilitation methods and rapport-building techniques

Upon completing this Creating Effective Stakeholder Engagement Training Course in Dallas, delegates will benefit by acquiring skills crucial for effective stakeholder engagement, gaining insights into managing diverse stakeholder groups, and obtaining a competitive edge for leadership roles in their respective industries.

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What’s included in this Creating Effective Stakeholder Engagement Training?

  • World-Class Training Sessions from Experienced Instructors 
  • Creating Effective Stakeholder Engagement Certificate
  • Digital Delegate Pack 

Why choose us

Our Dallas venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Dallas is a large city in the state of Texas, USA. It is most famous for its oil and cotton industries and its busy railroad lines. The city has population of around 1,300,000 people and is home to a large amount of Fortune 500 companies. In Dallas, there are 337 public schools, almost 90 private schools and 38 colleges. Dallas is the centre of education in the southern central United States. The University of Texas Southwestern Medical School is an exclusive medical school admitting only about 200 students per year. Other universities include Texas Women’s University which is a nursing school located in Parkland Memorial Hospital, and Dallas Baptist University which is a private university that offers Biblical and Christian subjects. It enrols around 5,500 people and provides students with graduate, doctoral and undergraduate degrees. Criswell College is a university started by the First Baptist Church of Dallas in the 1970s, also offering Biblical studies and has around 400 students enrolled currently. Dallas Theological Seminary offers students seminaries in the evangelical faith and boasts an alumni of around 12,000 people. There are a number of universities in the close proximity of Dallas including The University of Dallas in Irving and the El Centro College. El Centro College was established in 1966 and has a student population of around 10,000 students and as is one of the only universities in Dallas which offers fashion design and marketing programs as well as food hospitality programs. The main school district of Dallas is the Dallas Independent School District which enrols over 160,000 students.  The School for the Talented and Gifted in Dallas was voted the best school in the United States numerous times and another Dallas school, the Science and Engineering Magnet has been named number two in the very same list on numerous occasions. There are a high number of private schools in Dallas, including The Hockaday School, Burton Adventist Academy, Parish Episcopal School, The Winston School, Yavneh Academy of Dallas and Dallas Lutheran School.

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Address

15455 Dallas Parkway, Suite 600,

Addison, Texas 75001.

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analysis Training | Creating Effective Stakeholder Engagement Training in Dallas. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Analysis Training | Creating Effective Stakeholder Engagement Training in Dallas, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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