Course information

Creating Effective Stakeholder Engagement Course Outline

Module 1: Stakeholders

  • Introduction to Stakeholder Analysis
  • Stakeholder Management Lifecycle
  • Stakeholders Engagement
  • Stakeholders
  • Stakeholder Groups
  • Identify Stakeholders
  • Stakeholder Management
  • Grid Categories
  • Stakeholder Analysis Techniques and Prioritization
  • Why is Stakeholder Management Important?
  • Stakeholder Management Plan

Module 2: Communication

  • Communication Process
  • Barriers to Communication
  • Semantic Barrier, Physical, and Psychological
  • Introduction to Active Listening

Module 3: Working with Stakeholder Groups

  • Groups Vs Teams
  • Types of Teams
  • Team Roles at Work
  • Based on Adair’s Three Circle Model
  • Learning Cycle and Styles

Module 4: Facilitated Workshops

  • Introduction to Facilitated Workshops
  • Examples of Facilitated Events
  • Roles in a Facilitated Workshop
  • Structure of a Facilitated Workshop
  • Aspects for Successful Facilitation
  • Facilitation Behaviors
  • Techniques

Module 5: Rapport

  • Nature of ‘Rapport’
  • MBTI®
  • Techniques for Creating and Sustaining Rapport
  • Rapport Face-to-Face
  • Building Rapport
  • NLP: Neuro-Linguistic Programming
  • Mirror, Match, and Pace
  • Rapport Over the Phone
  • Rapport via Email
  • How to Avoid Destroying Rapport?

Module 6: Creative Problem-Solving

  • Introduction to Creative Problem-Solving
  • Barriers to Creativity
  • Creative Problem-Solving Process
  • Understanding the Situation

Module 7: Managing Expectations

  • Why Does Expectation Matter?
  • Categories of Expectation
  • Sources of Expectations: Controllable and Uncontrollable Expectation Creators
  • Process for Managing Expectations

Module 8: Negotiating with Stakeholders

  • Definition to Negotiation
  • Principles of Negotiation
  • Negotiation Outcome
  • Dovetailing
  • Four Stages of Principled Negotiation
  • BATNA
  • Process for Successful Negotiation

Module 9: Managing Conflict

  • Roots of Conflict: Goals, Judgments, and Values
  • Options for Conflict Resolution
  • Conflicting Objectives of Stakeholders and Balancing Conflicts
  • Thomas-Kilmann Conflict MODE Instrument

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Who should attend this Creating Effective Stakeholder Engagement Training?

This Creating Effective Stakeholder Engagement Training Course is ideal for those who want to learn how to effectively engage with stakeholders to achieve project goals. The following professionals can benefit from attending this course:

  • Project Managers
  • Business Analysts
  • Communication Specialists
  • Department Heads
  • Corporate Strategy Executives
  • Public Relations Professionals
  • Corporate Social Responsibility (CSR) Professionals

Prerequisites of the Creating Effective Stakeholder Engagement Training Course

There are no formal prerequisites for this Creating Effective Stakeholder Engagement Training Course.

Creating Effective Stakeholder Engagement Training Course Overview

Stakeholder engagement ensures the inclusion of diverse perspectives, leading to well-informed decisions, increased stakeholder buy-in, and fortified relationships. This Creating Effective Stakeholder Engagement Training in Columbia empowers organizations with the skills needed to navigate complex stakeholder landscapes, fostering collaboration, mitigating risks, and enhancing overall organizational reputation and trust.

Professionals who aspire to master Creating Effective Stakeholder Engagement are not only seeking a Business Analyst Certification but are also positioning themselves as indispensable assets in their respective industries. Stakeholder engagement is paramount for those navigating leadership roles, where the ability to manage relationships and align diverse interests is highly coveted.

In this intensive 1-day training course in Columbia, delegates will gain a profound understanding of stakeholder engagement from its foundational concepts to practical implementation. The curriculum covers stakeholder identification and analysis, the management of diverse stakeholder groups, and the creation of effective stakeholder management plans. Individuals pursuing this training will develop skills in communication, negotiation, and conflict resolution, fostering personal growth

Course Objectives

  • To provide a comprehensive understanding of stakeholder engagement
  • To equip delegates with skills for stakeholder identification and analysis
  • To enable effective management of diverse stakeholder groups
  • To guide the creation of impactful stakeholder management plans
  • To explore team dynamics in the context of stakeholder engagement
  • To impart facilitation methods and rapport-building techniques

Upon completing this Creating Effective Stakeholder Engagement Training Course in Columbia, delegates will benefit by acquiring skills crucial for effective stakeholder engagement, gaining insights into managing diverse stakeholder groups, and obtaining a competitive edge for leadership roles in their respective industries.

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What’s included in this Creating Effective Stakeholder Engagement Training?

  • World-Class Training Sessions from Experienced Instructors 
  • Creating Effective Stakeholder Engagement Certificate
  • Digital Delegate Pack 

Why choose us

Our Columbia venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Columbia is a community based in Maryland, USA. It is in Howard County and has a population of around 100,000 people. It is repeatedly voted as one of the ‘best places to live in America’ by CCN Money. There are a range of public schools in Columbia, the majority of which are operated by Howard County Public School System. The high schools include Hammond High School and River Hill High School. There are no traditional universities or colleges in Columbia but there is a community college; Howard Community College and several further education establishments have facilities in the area such as University of Phoenix and American Career Institute. Howard Community College was established in 1966 and enrols around 28,000 students a year. It offers programs over a range of seven academic subjects; arts and humanities, business and computers, workforce development, languages, health sciences, mathematics, science and engineering and teacher education. The unemployment rate in Columbia is at 4.7%. This has improved slightly since last year’s rate of 5.5%.

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Address

8160 Maple Lawn Blvd
Suite 200
Fulton
Maryland
20759

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analysis Training | Creating Effective Stakeholder Engagement Training in Columbia. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Analysis Training | Creating Effective Stakeholder Engagement Training in Columbia, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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The training fees for certification in Columbia starts from $1295
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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