Adobe Real-Time CDP Training Course Outline

Module 1: Getting Started with Real-Time CDP

  • What is Real-Time CDP?
  • Use Case
  • Steps for Real-Time CDP
  • Real-Time CDP B2B Edition

Module 2: Account Profiles

  • Account Profile Overview
  • Account Profile Viewer
  • Configure Lead to Account Matching
  • Browse Account Profiles
  • View Account Profile Details

Module 3: Administration

  • Administration Overview
  • Access Control
  • Sandboxes

Module 4: Datasets and Destinations

  • Datasets
  • Data Quality on Platform
  • Destinations Overview
  • Destinations in Real-Time CDP B2B Edition

Module 5: Identities and Merge Policies

  • What are Identities?
  • Identity Namespaces
  • Identity Graphs
  • Merge Policies Overview

Module 6: Privacy and Data Governance

  • Privacy in Real-Time Customer Data Platform
  • Honoring Customer Access and Delete Requests
  • Opt-Out Capabilities
  • Apply Usage Labels to Your Data
  • Configure Marketing Actions for Destinations
  • Manage Data Usage Policies
  • Enforce Data Usage Compliance

Module 7: Profiles

  • Introduction to Profiles
  • Profiles in Real-Time Customer Data Platform
  • Profile Enhancements for Real-Time CDP and B2B Edition
  • Identities and Identity Namespaces
  • Merge Policies
  • Profile Viewer
  • Browse Profiles

Module 8: Real-Time CDP B2B Edition AI/ML Services

  • Introduction to Related Accounts
  • Enable the Related Accounts Service
  • How Related Accounts Works?
  • How to View Related Accounts?
  • Lead to Account Matching
  • How Lead to Account Matching Works?
  • How to View Lead to Account Matching Output?
  • Predictive Lead and Account Scoring
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Who should attend this Adobe Real-Time CDP Training?

The Adobe Real-Time CDP Training is designed for a diverse range of professionals interested in utilising Adobe's Real-Time Customer Data Platform (CDP) for effective data-driven marketing and customer experience. The following professionals will benefit from the course:

  • Marketing Professionals
  • CX Professionals
  • Data Professionals
  • E-commerce Managers
  • CRM Specialists
  • Digital Strategists
  • Ad Campaign Managers

Prerequisites of the Adobe Real-Time CDP Training

Delegates taking up the Adobe Real-Time CDP Training should have a foundational understanding of marketing concepts and basic data analytics.

Adobe Real-Time CDP Training Course Overview

Adobe Real-Time Customer Data Platform (CDP) is a platform allowing various organisations to collect, unify, and activate customer data in real-time across different channels and devices. It provides a unified view of the customer by consolidating data from various sources, such as marketing automation, CRM, and online and offline interactions. With Adobe Real-Time CDP, organisations can create personalised and relevant experiences for their customers, improve customer engagement, and increase customer loyalty.

This Adobe Certification Training equips learners with data quality, which is essential for ensuring that data is fit for its intended purpose and used to support informed decision-making. Pursuing this training helps professionals such as Marketing Professionals, CX Professionals, and E-commerce Managers get equipped with the necessary skills and techniques to enhance their career opportunities and increase their earnings.

The Knowledge Academy’s 1-day Adobe Real-Time (CDP) Training Course provides delegates with in-depth knowledge about Real-Time CDP and its use cases. During this training, they will learn about profile enhancements for Real-Time CDP and its B2B edition. They will also learn about how to view related accounts and lead account matching. This course will be led by our highly skilled and knowledgeable trainer, who has years of experience in teaching and will help delegates get a complete understanding of this Adobe Real-Time (CDP) training.

Course Objectives

  • To learn how to identify the steps for Real-Time CDP and B2B editions
  • To attain in-depth knowledge about browsing and viewing account profiles
  • To become familiar with how to ensure data quality on the platform
  • To understand the privacy features of the real-time customer data platform
  • To attain an in-depth understanding of how to identify the opt-out capabilities
  • To gain knowledge of how to enable the related account services

After attending these Adobe Courses, delegates will be able to configure marketing actions for destinations and manage data usage policies. They will also be able to view lead to account matching output and predictive lead-to-account scoring.

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What’s included in this Adobe Real-Time CDP Training?

  • World-Class Training Sessions from Experienced Instructors
  • Adobe Real-Time CDP Training Certificate
  • Digital Delegate Pack
Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.
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Train Your Workforce

Looking for Adobe Real-Time CDP Training in-house or onsite training in Charlotte? We specialise in corporate group training and bulk bookings for organisations of all sizes in Charlotte. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Charlotte venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Charlotte is the biggest city in the state of North Carolina. It is the third fastest growing major city in the United States.  It has an estimated population of 810,000 people. Charlotte is home to the corporate headquarters of Bank of America. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. The public school system in North Carolina is the second largest system in the state and the 17th largest in the whole of the United States. There is an estimate 150,000 pupils being taught in the 164 public schools of Charlotte. Charlotte is the home of many notable universities. For example Central Piedmont Community College, Charlotte School of Law, Johnson C. Smith University and the University of North Carolina are all based in Charlotte. The University of North Carolina is the biggest in the city with 27,000 students. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as Buffalo.

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Ways to take Adobe Real-Time CDP Training in Charlotte

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Adobe Real-Time CDP Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Scalable Training Delivery

Access Adobe Real-Time CDP Training in Charlotte delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Adobe Real-Time CDP Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Adobe Real-Time CDP Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Adobe Real-Time CDP Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Flexible Learning

Access Adobe Real-Time CDP Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

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Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

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Global Training Provider

Access Adobe Real-Time CDP Training in Charlotte from a trusted global training provider delivering consistent learning to professionals worldwide.

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Cost-Effective Training

Benefit from the cost-effective Adobe Real-Time CDP Training that delivers high-quality course content without compromising learning outcomes.

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Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Fri 24th Jul 2026

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Fri 24th Jul 2026

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1 day

Online Instructor-Led

Fri 9th Oct 2026

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Fri 9th Oct 2026

View Price

1 day

Online Instructor-Led

Package deals for Adobe Real-Time CDP Training in Charlotte

Our training experts have compiled a range of course packages on a variety of categories in Adobe Real-Time CDP Training, to boost your career. The packages consist of the best possible qualifications with Adobe Real-Time CDP Training, and allows you to purchase multiple courses at a discounted rate.

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