Adobe Training | Adobe Customer Journey Analytics Training in Chicago

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Adobe Customer Journey Analytics Training

Chicago

Adobe Customer Journey Analytics Training in Chicago teaches how to unify and analyse customer interactions across channels using Adobe Customer Journey Analytics. It improves insight accuracy, journey clarity and results. It upskills data analysis, journey mapping and insight skills.

Get a deep understanding of Adobe Analytics and the Adobe Experience Platform.
Learn how to visualise and interact with datasets using on-demand reporting.
Become familiar with analysing customer journeys across channels using AEP.

Dates & Prices

Adobe Customer Journey Analytics Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Adobe Customer Journey Analytics Training Course Outline

Module 1: Introduction

Customer Journey Analytics overview
Quick Start Guide
Landing Page
Compare CJA to BI solutions

Module 2: Customer Journey Analytics and Adobe Analytics

Evolution from Adobe Analytics
User Guide for Adobe Analytics users
Comparison with Adobe Analytics

Module 3: Data Ingestion

Data Ingestion Overview
Adobe Analytics
Adobe Experience Platform
Batch data
Streaming data
Source connectors

Module 4: Connections

Connections overview
Create a connection
Manage connections
Combined event datasets
Standard lookups
Cross-Channel Analytics

Module 5: Data Views

Data views overview
Create or edit a data view
Component Settings
Standard Component Reference
Labels and Policies

Module 6: Workspace Projects

Analysis Workspace overview
Perform basic and advanced analysis
Projects
Visualizations
Panels
Curate, Share and Schedule projects
Attribution IQ
Virtual Analyst

Module 7: Component

Components overview
Add component descriptions
Annotations
Audiences
Dimensions
Metrics
Filters
Calculated Metrics
Date ranges
Data Dictionary

Module 8: Analytics Dashboards

Analytics dashboards - Overview
Curator tasks
Create a mobile scorecard
Set up executives to use dashboards
Executive user quick start guide

Module 9: Report Builder

Report Builder Overview
Report Builder Set Up
Create a Data Block
Report Builder Hub
Select a Date Range
Work with Filters
Filter Dimensions
Manage Data Blocks
Schedule Workbooks
Restricted Labels
Report Builder Settings

Module 10: Cross-Channel Analytics

Cross-Channel Analytics overview
How replays work

Module 11: Adobe integrations

Integrate Adobe solutions with CJA overview
Integrate Adobe Analytics with Customer Journey Analytics
Integrate Journey Optimizer data with CJA
Integrate Customer AI data with CJA

Module 12: Data Governance

Data Governance
Audit Log
Customer Managed Keys

Module 13: Use cases

Customer Journey Analytics use cases
Google Analytics data
Data ingestion
Data views
B2B
Cross-channel data
Adobe Analytics data
Complex data

Module 14: Administration

Access Control
View and manage usage
Deletion implications

Module 15: Labs and Troubleshooting

Labs User Guide
Comparing Adobe Analytics data to CJA data
Counts Real-time CDP and CJA

Who should attend this Adobe Customer Journey Analytics Training?

The Adobe Customer Journey Analytics Training in Chicago is beneficial for a variety of professionals and individuals who want to gain expertise in using Adobe's Customer Journey Analytics platform to analyze and improve customer experiences. Here are some of the professionals who should consider attending this training:

Digital Marketers
Marketing Analysts
Data Analysts
Customer Experience Professionals
E-commerce Managers
Web Analysts
Product Managers

Prerequisites of the Adobe Customer Journey Analytics Training

There are no formal prerequisites for attending this Adobe Customer Journey Analytics Training course.

Adobe Customer Journey Analytics Training Course Overview

Customer Journey Analytics is the process of analyzing and understanding the various touchpoints and interactions that a customer has with a business. It involves collecting and analyzing data from multiple sources to gain insights into customer behavior and preferences. This training aims to provide individuals with control to connect online and offline data in the analysis workspace on any common customer ID.

Studying this training equips learners in Chicago with analytics dashboards that provide insights and key performance indicators related to a particular area of a business. Pursuing this training helps individuals get equipped with the necessary skills and techniques to enhance their career opportunities and increase their earnings.

In this 2-day Adobe Customer Journey Analytics Training Course, delegates in Chicago will gain comprehensive knowledge of Adobe Customer Journey Analytics and how to master it. During this training, they will learn how to use Adobe Analytics data for customer journey analytics. They will also learn how to create a mobile scorecard and set up executives to use dashboards.

Course Objectives

To get an understanding of how to create, share, and schedule projects
To learn how to select a date range and work with filters and filter dimensions
To become familiar with how to add component descriptions and annotations
To learn how to integrate journey optimization data with customer journey analytics
To attain knowledge of how to work with Adobe Analytics data and complex data
To create connections between platform datasets and customer journey analytics

After attending this training, delegates in Chicago will be able to manage data blocks, schedule workbooks, and use restricted labels. They will also be able to resolve customer problems through real-time reports.

What's Included in this Adobe Customer Journey Analytics Training?

World-Class Training Sessions from Experienced Instructors
Adobe Customer Journey Analytics Certificate
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for Adobe Customer Journey Analytics Training in-house or onsite training in Chicago? We specialise in corporate group training and bulk bookings for organisations of all sizes in Chicago. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Chicago venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Chicago is on Lake Michigan in Illinois; it is among the largest cities in the U.S.A with a population of 2,635,352. Famous for it’s architecture and skyscrapers such as the iconic John Hancock Center, and the neo-Gothic Tribune Tower. Chicago is also renowned for its museums, including the Art Institute of Chicago. Since the mid 19th century, Chicago has been the centre of higher education and research with several universities such as; the University of Chicago; Illinois Institute of Technology; Northwestern University; Loyola University Chicago; DePaul University and University of Illinois at Chicago.

Ways to take Adobe Customer Journey Analytics Training in Chicago

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Adobe Customer Journey Analytics Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Adobe Customer Journey Analytics Training in Chicago delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Adobe Customer Journey Analytics Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Adobe Customer Journey Analytics Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Adobe Customer Journey Analytics Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Adobe Customer Journey Analytics Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Adobe Customer Journey Analytics Training in Chicago from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Adobe Customer Journey Analytics Training that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Adobe Customer Journey Analytics Training Schedule in Chicago

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for Adobe Customer Journey Analytics Training in Chicago

Our training experts have compiled a range of course packages on a variety of categories in Adobe Customer Journey Analytics Training, to boost your career. The packages consist of the best possible qualifications with Adobe Customer Journey Analytics Training, and allows you to purchase multiple courses at a discounted rate.

Adobe Training | Adobe Customer Journey Analytics Training in Chicago FAQs

What is Adobe Customer Journey Analytics?

Adobe Customer Journey Analytics is a tool for analysing customer behaviour across multiple channels to gain insights and optimise customer experiences.

Are there any prerequisites for attending this Adobe Customer Journey Analytics Training?

There are no formal prerequisites for attending this Adobe Customer Journey Analytics Training Course.

Who should attend these Adobe Customer Journey Analytics Training Courses?

Marketing Analysts, Data Scientists, Customer Experience Professionals, and Business Strategists who want to optimise customer journeys should attend this course.

How does Adobe Customer Journey Analytics work?

It integrates data from various sources, enabling real-time analysis of customer interactions across different touchpoints to provide actionable insights.

What is Adobe Analytics used for?

Adobe Analytics is a powerful tool for tracking and analysing web traffic, user behaviour, and marketing effectiveness. It provides insights into user interactions across digital platforms, helping businesses optimise engagement and conversions.

What is the duration of this Adobe Customer Journey Analytics Course?

This course takes 2 days to complete during which delegates participate in intensive learning sessions that cover various course topics.

What will I learn in this Adobe Customer Journey Analytics Training?

You'll learn how to collect, analyse, and interpret customer journey data, create reports, and make data-driven decisions.

What are the benefits of taking this Adobe Customer Journey Analytics Training?

You’ll gain skills to optimise customer experiences, improve marketing strategies, and drive business growth.

What does Adobe Customer Journey Analytics Certification aim to achieve?

The certification validates your expertise in using Adobe Customer Journey Analytics to enhance customer experiences and improve business outcomes.

Do you offer 24/7 support for this Adobe Customer Journey Analytics Course?

Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this course.

Do you provide self-paced Adobe Customer Journey Analytics Training Course?

The Knowledge Academy provides flexible self-paced training for these courses. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

What is the significance of holding Adobe Customer Journey Analytics Certification?

This certification showcases your proficiency in analysing customer journeys and using data to drive strategic decisions.

What is included in this Adobe Customer Journey Analytics Training Course?

The course includes interactive lessons, hands-on practice, course materials, and access to Adobe Customer Journey Analytics tools.

Which individuals or roles require Adobe Customer Journey Analytics Certification?

Marketing Professionals, Data Analysts, and Customer Experience Managers often require this certification to enhance their skills.

What is the level of difficulty for this Adobe Customer Journey Analytics Training?

The training is considered intermediate and suitable for individuals with some background in data analysis or Adobe tools.

What jobs can I expect based on this Adobe Customer Journey Analytics Course?

You can expect roles like customer journey analyst, data analyst, marketing strategist, and customer experience manager upon completing this course.

Do you provide corporate training for this Adobe Customer Journey Analytics Course?

Yes, we offer tailored corporate training courses that can be customised to meet the specific needs of an organisation and its employees.

Who should I contact if I am unable to access this Adobe Customer Journey Analytics Training Course?

Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.

Why should I take this Adobe Customer Journey Analytics Course?

This course enhances your ability to analyse customer journeys, optimise marketing efforts, and improve overall business strategies.

What to do after this Adobe Customer Journey Analytics Training Course?

After completing the course, apply your skills in real-world scenarios, pursue further certifications, or advance your career in data analytics.

Is it necessary to have a background in other Adobe Courses to take Adobe Customer Journey Analytics Training?

No, a background in other Adobe courses is not necessary, though familiarity with Adobe tools can be advantageous.

What is the cost/training fees for Adobe Customer Journey Analytics Training in Chicago?

The training fees for Adobe Customer Journey Analytics Training in Chicago starts from $2595

Which is the best training institute/provider of Adobe Customer Journey Analytics Training in Chicago?

The Knowledge Academy is one of the Leading global training provider for Adobe Customer Journey Analytics Training.

What are the best Adobe Courses courses in Chicago?

Please see our Adobe Courses courses available in Chicago

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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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