ISO 22301 Implementation Course Outline
Module 1: Introduction to Business Continuity Management Systems
- What is a BCMS?
- Management systems
- BCM system process
- Business Continuity Management (BCM)
- BCMS benefits
- Business Continuity Management lifecycle
- Applicability and Objectives
Module 2: Scope of a BCMS
Module 3: Fundamental Principles and Concepts of Business Continuity
Module 4: General Requirements: Clauses 4 to 8 of ISO 22301
Module 5: Overview of ISO 22301 Standard
- The 22031 standard
- 22301 standard progression
- 22301 High-level methodology
- Implementation cycle times
Module 6: BCM Mandatory Documents
Module 7: Management Roles and Responsibilities
- Impediments to success
- Aids to success
Module 8: Implementation Phases of the ISO 22301 framework
Module 9: Continual Improvement of a BCMS
- What is continual improvement
- BCMS control system
- Areas of continual improvement
Module 10: Introduction to Audit
Module 11: Auditing Principles
- Overview
- Fundamental Principles
- Internal Auditing
- Scop
- The PDCA Cycle
Module 12: Auditing Roles
- Defining Roles
- Organisational Context
- Management Responsibilities
- Planning, Support, and Operation
- Performance Evaluation
- Improvement
Module 13: Roles and Responsibilities of the Auditor
- Internal Auditing
- Roles and Responsibilities
- Typical Internal Audit
Module 14: Skills of an Internal Auditor
- Internal auditing goals
- Qualities of an auditor
- Auditing skills
Module 15: Purpose of Internal auditing
- 22301 mission
- Key benefits of BCMS
Module 16: Audit Procedures
- BCMS audit process
- Elements of an internal audit
- Internal auditing
- Internal audit process
- Required documentation
- Supporting procedural documentation
- Supporting policy documentation
- Supporting planning documentation
- Required records and documentation
Module 17: Audit Triangle
- Fraud triangle
- Tackling the fraud triangle
Module 18: Auditing Techniques
- Classifying audit findings
- On-site auditing
- Remote auditing methods
Module 19: Work Document Approach
- Certification process: Organisations
- Steps to certification
- Certification audits
Module 20: Business Continuity Control Best Practice
- Overview
- BCM Policy
- Management commitment
- Plan how to deal with an emergency
- Impediments to success
- Disaster recovery
Module 21: Planning a Business Continuity Management System (BCMS)
Module 22: Implementation of Business Continuity Processes and Writing Procedures
- Communication
- Writing a scenario
- Delivering the scenario
- Implementing a BCMS
Module 23: Business Impact Analysis (BIA) and Risk Assessment
Module 24: Incident Management and Emergency Management
Module 25: Operations Management of a BCMS
Module 26: Performance Evaluation, Monitoring and Measurement of a BCMS
- Key Performance Indicators (KPI)
- Identifying indicators of an organisation
- Critical Success Factors (CSFs)
- How to write an effective critical success factor
- CSFs for strategic planning
- Performance evaluation
- Case study: Telefonica
- Cutting complexity
- Taking action
Module 27: Development of Metrics, Performance Indicators and Dashboards
Module 28: Internal Audit and Management Review of a BCMS
Module 29: Implementation of a Continual Improvement Program
Module 30: Preparing for a BCMS Certification Audit
Module 31: Development of a BCMS and Business Continuity Policies