ISO 22301 Lead Implementer - Philippines

ISO 22301 Implementation Course Outline

Module 1: Introduction to Business Continuity Management Systems

• What is a BCMS?
• Management Systems
• Business Continuity Management System (BCM)
• BCM System Process
• BCMS Benefits
• Business Continuity Management Lifecycle Applicability and Objectives

Module 2: Scope of a BCMS

• What is the Scope of a BCMS?

Module 3: Fundamental Principles and Concepts of Business Continuity

• Fundamental Principles
• Business Continuity

Module 4: General Requirements: Clauses 4 to 8 of ISO 22301

• Introduction
• Clauses of ISO 22301
• Clause 4 – Context of the Organisation
• Clause 5 – Leadership
• Clause 6 – Planning
• Clause 7 – Support
• Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

• Introduction to ISO 22301
• 22301 Standard
• 22301 Standard Progression
• 22301 High-level Methodology
• Implementation Cycle Times

Module 6:  BCM Mandatory Documents

• Clauses

Module 7: Management Roles and Responsibilities

• Impediments to Success
• Aids to Success

Module 8: Implementation Phases of the ISO 22301 framework

• Implementation Phases
  • Management Support
  • Identification of Requirements
  • Business Continuity Policy and Objectives
  • Support Documents for Management System
  • Risk Assessment and Treatment
  • Business Impact Analysis
  • Business Continuity Strategy
  • Business Continuity Plan
  • Training and Awareness
  • Documentation Maintenance
  • Exercising and Testing
  • Post-Incident Reviews
  • Communication with Interested Parties
  • Measurement and Evaluation
  • Internal Audit
  • Corrective Actions
  • Management Review

Module 9: Continual Improvement of a BCMS

• Continual Improvement
• BCMS Control System
• Areas of Continual Improvement

Module 10: Introduction to Audit

• What is ISO Audit?
• Internal Auditing
• External Audit

Module 11: Auditing Principles

• Fundamental Principles
• Internal Auditing
• Scope
• PDCA Cycle

Module 12: Auditing Roles

• Defining Roles
• Organisational Context
• Management Responsibilities
• Planning, Support, and Operation
• Performance Evaluation
• Improvement

Module 13: Roles and Responsibilities of the Auditor

• Internal Auditing
• Roles and Responsibilities
• Typical Internal Audit

Module 14: Skills of an Internal Auditor

• Internal Auditing Goals
• Qualities of an Auditor
• Auditing Skills

Module 15: Purpose of Internal Auditing

• 22301 Mission
• Key Benefits of BCMS

Module 16: Audit Procedures

• BCMS Audit Process
• Elements of an Internal Audit
• Internal Auditing
• Internal Audit Process
• Required Documentation
• Supporting Procedural Documentation
• Required Records and Documentation

Module 17: Audit Triangle

• Fraud Triangle
• Tackling the Fraud Triangle

Module 18: Auditing Techniques

• Classifying Audit Findings
• On-Site Auditing
• Remote Auditing Methods

Module 19: Work Document Approach

• Steps to Certification
• Certification Audits

Module 20: Business Continuity Control Best Practice

• Overview
• BCM Policy
• Management Commitment
• Plan How to Deal with an Emergency
• Impediments to Success 
• Disaster Recovery  

Module 21: Planning a Business Continuity Management System (BCMS)

• Planning a BCMS   
• Steps to Plan a BCMS  

Module 22: Implementation of Business Continuity Processes and Writing Procedures

• Communication  
• Writing a Scenario   
• Delivering the Scenario   
• Implementing a BCMS   

Module 23: Business Impact Analysis (BIA) and Risk Assessment

• Business Impact Analysis   

• Risk Assessment    

Module 24: Incident Management and Emergency Management

• Crisis Management Respond Processes

Module 25: Operations Management of a BCMS

• Operation Management in BCMS

Module 26: Performance Evaluation, Monitoring, and Measurement of a BCMS

• Key Performance Indicators (KPI)    
• Identifying Indicators of an Organisation
• Critical Success Factors (CSFs)
• Writing an Effective Critical Success Factor
• CSFs for Strategic Planning
• Performance Evaluation
• Case Study: Telefonica
• Cutting Complexity

Module 27: Development of Metrics, Performance Indicators, and Dashboards

• Development of Metrics
• Performance Indicators and Dashboards

 Module 28: Internal Audit and Management Review of a BCMS

• Internal Audit
• Management Review

Module 29: Implementation of a Continual Improvement Program

• Continual Improvement

Module 30: Preparing for a BCMS Certification Audit

• BCMS Certification Audit

Module 31: Development of a BCMS and Business Continuity Policies

• Development of a BCMS
• Business Continuity Policies