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HR Training

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Certified HR Advisor Exam

Certified HR Advisor Training Course Outline

The following topics are covered during this two-day training course. It is expected of Certified HR Advisors to be able to assist with any tasks or issues that may arise relating to the following areas of HR.

Human Resources Overview

  • Definition of Human Resources
  • Objectives of Human Resources
  • The Role of Human Resources in a Business Context
  • Structure of the HR Department
  • Challenges faced by an HR Department

Employment Law

  • Employment Contracts
  • Data Protection
  • Health and Safety Regulations
  • Grievance, Discipline, and Dismissal
  • Redundancy

HR Policy

  • Ensuring HR Policies and Procedures are Effective
  • Monitor the Performance of HR Processes
  • HR Policy Reviews

Administration

  • Absence Management
  • Administration of Time and Attendance System
  • Contract Changes
  • Personnel Documentation
  • Filing of Documentation

Employee Relations

  • Conflict Management
  • Grievance and Discipline
  • Employee Engagement

Recruitment

  • Writing Job Descriptions
  • Analysing CVs
  • Interviews

Learning and Development

  • Training Requirements
  • Identifying Skill Gaps
  • Arranging Training
  • Talent Management Support

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Who should attend this HR Training Course?

Those wishing to initiate a career in HR, and specifically those wanting to become an HR Advisor, would benefit from this course.

Prerequisites

There are no prerequisites for this course, however, some knowledge of Human Resources would be beneficial to our delegates. 

Certified HR Advisor Training Course Overview

The primary role of the Human Resources Advisor is to efficiently support the work of the HR Manager and supervise day-to-day HR operations. The HR Advisor is an important contributor to the HR team due to their flexibility and knowledge that can be passed onto others in the team. Day-to-day operations include a vast array of tasks, and so individuals wishing to pursue this career must be aware of the extent of their responsibilities. During this two-day course with The Knowledge Academy, delegates will be trained in all the relevant areas of Human Resources applicable to this role.

Using knowledge gained from this certification, HR Advisors can support and advise on issues or activities relating to several HR areas, such as Administration, Employee Relations, Recruitment, and Learning and Development. A competent HR Advisor must understand all these areas and must be able to strike the correct balance between them. For example, HR Advisors may be required to support the HR Manager with developing engagement strategies, as well as helping with recruitment and workforce activity planning. Furthermore, HR Advisors must have a comprehensive understanding of employment legislation and the ability to apply this to HR practice. This is a thorough training course, which will cover each area in sufficient depth to ensure success in this role. 

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What's included in this HR Training Course?

The following is included in this Certified HR Advisor course:

  • The Certified HR Advisor Examination
  • The Knowledge Academy Certified HR Advisor Manual
  • Experienced Instructor
  • Certificate
  • Refreshments

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Certified HR Advisor Exam

The Certified HR Advisor Exam structure;

  • Multiple choice questions
  • Duration of 60 minutes
  • 65% pass mark
  • Closed book
  • Supervised

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Certified HR Manager Exam

Certified HR Manager Course Outline

Our Certified HR Manager certification covers a wide range of topics. Upon completion, delegates will be equipped with all the knowledge required to secure a career in HR Management.

Human Resources Overview

  • Definition of Human Resources
  • Objectives of Human Resources
  • The Role of Human Resources in a Business Context
  • Structure of the HR Department
  • Challenges faced by an HR Department

Employment Law

  • Employment Contracts
  • Data Protection
  • Health and Safety Regulations
  • Grievance, Discipline, and Dismissal
  • Redundancy
  • TUPE

HR Policy

  • Devising the HR Agenda and Strategy
  • HR Policy Documentation
  • HR Policy Reviews
  • Management of the Development of new HR Policies and Procedures
  • Implementation of new HR Policies and Procedures

Recruitment

  • Writing Job Specifications
  • Recruiting from CEO Level to Receptionist
  • The Employee Handbook
  • Inductions
  • Cost Efficiencies
  • Recruitment Campaigns

Remuneration

  • Maintaining a Pay Plan
  • Profit and Loss
  • Budgeting

Administration

  • Generalist HR Activities
  • Documentation
  • Starters and Leavers Administration
  • Absence and Sickness

Employee Relations

  • Support of Disciplinary and Grievance Cases
  • Communication with Employees
  • Conflict Management
  • Employee Engagement

Performance

  • Development of an Engagement Programme
  • Setting up a Benefit Structure
  • Performance Appraisal System

Learning and Development

  • The Importance of Learning and Development
  • Learning and Development Best Practice
  • Gap Analysis
  • Training Requirements

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Who should attend this HR Training Course?

This course should be attended by professionals wishing to enter the field of HR Management.

Prerequisites

To take this training course, delegates should have some understanding and working experience of Human Resources. 

Certified HR Manager Course Overview

The HR Manager is responsible for all processes relating to the activities and requirements of the staff within the organisation. Their input is critical in determining and developing organisational culture, which in turn drives the improvement of business performance. HR Managers are required to develop, coordinate, and lead Human Resources practices to achieve an employee-oriented, successful work environment, which highlights productivity, quality, and ongoing development of the workforce.

The tasks of a competent HR Manager fall within several categories, including Recruitment, Remuneration, Administration, Employee Relations, Performance, and Learning and Development. An HR Manager must be capable of striking the correct balance between these areas. Depending on organisational needs, some of these responsibilities may be assisted by other departments, for example, Finance, Facilities, or Marketing. However, the HR Manager is always actively involved in decisions and so must be adaptable to work with several teams. In addition, the HR Manager must demonstrate strong leadership of their own HR Team and represent HR during meetings and consultations.

This is a two-day HR training course, which aims to train delegates to be able to execute the core responsibilities of an HR Manager. Training will begin with a brief overview of Human Resources itself, before covering HR Policies and Legislation. Thereafter, training will focus on the activities of an HR Manager and the knowledge and skills required to succeed in this role. Achieving this certification will demonstrate the aptitude that recruiters look for in an HR Manager. 

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What's included in this HR Training Course?

The following is included in this Certified HR Manager course:

  • The Certified HR Manager Examination
  • The Knowledge Academy Certified HR Manager Manual
  • Experienced Instructor
  • Certificate
  • Refreshments

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Certified HR Manager Exam

The Certified HR Manager Exam structure;

  • Multiple choice questions
  • Duration of 60 minutes
  • 65% pass mark
  • Closed book
  • Supervised

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Certified Training and Development Manager Exam

Certified Training & Development Manager Course Outline

Human Resources Overview

  • Definition of Human Resources
  • Objectives of Human Resources
  • The Role of Human Resources in a Business Context
  • Structure of the HR Department
  • Challenges faced by an HR Department

What is Training & Development?

  • The Importance of Training and Development
  • The Difference between Training and Development
  • Training and Development Objectives
  • Training and Development Best Practice
  • Training Requirements
  • Training Approaches and Types of Training

Identifying Training & Development Requirements

  • Identifying Skill Gaps
  • Decision Making
    • Decide who Requires Training
    • Decide the Best Type of Training
    • Decide the Best Training Delivery Method
  • Undertaking Training Needs Analysis

Providing Training & Development

  • Arranging Training
  • Delivering Training
  • Managing Relationships with External Training Providers
  • Providing Professional Advice, Coaching, and Guidance

Other Responsibilities

  • Talent Management
  • Budget Management
  • Supporting the HR Team

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Who should attend this HR Training Course?

This course is tailored to those wishing to work specifically as a Training and Development Manager. However, this course would also be highly beneficial to individuals with the desire to work in an HR Department in any role, as Learning and Development is a core feature of Human Relations.

Prerequisites

There are no prerequisites, however, it would benefit candidates to understand Human Resources and Learning and Development practices.

Certified Training & Development Manager Course Overview

The Training & Development Manager is an integral component of an HR team. As well as supporting other HR team members, they are required to lead efforts for organisational development by identifying skill gaps in the workforce and arranging training accordingly. Although supported by Training Professionals, the Training & Development Manager is the primary decision maker regarding the training of employees. By providing efficient learning and development practices, a Training & Development Manager can help an organisation to execute their business strategy.

Our two-day Training & Development Manager certification will allow delegates to gain an understanding of the importance of training across all levels of an enterprise and the responsibilities of this role within an HR Department. The course begins with a brief overview of Human Resources as a whole, followed by an explanation of Training and Development. Afterwards, our experienced instructors will move on to discuss the specific duties of a Training and Development Manager. These can include managing the training budget, organising training sessions, managing relationships with external training providers, carrying out training needs analysis, and aligning training with business priorities. When training is deemed necessary, professionals operating in this role should be capable of selecting the most appropriate type of training and delivery method to suit the requirements of the employees and the business. 

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What’s Included in this HR Training Course?

The Training and Development Manager training course includes the following:

  • The Training and Development Manager Examination
  • The Knowledge Academy Training and Development Manager Manual
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

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Certified Training and Development Manager Exam

  • Multiple choice questions
  • Duration of 60 minutes
  • 65% pass mark
  • Closed book

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Certified Training Professional Exam

Certified Training Professional Course Outline

Human Resources Overview

  • Definition of Human Resources
  • Objectives of Human Resources
  • The Role of Human Resources in a Business Context
  • Structure of the HR Department
  • Challenges faced by an HR Department
  • Collaborating with other HR Team Members

What is Training & Development?

  • The Importance of Training and Development
  • The Difference between Training and Development
  • Training and Development Objectives
  • Training and Development Best Practice
  • Training Requirements
  • Providing a Pro-active Training and Development Division

Administration

  • General Administration
  • Personnel Support
  • Planning, Coordinating, and Scheduling Training
  • Maintaining Online Folders & Schedules
  • Booking Meetings
  • Joining Instructions

Training Analysis

  • Gap Analysis Research - Identifying Areas of Training Needs
  • Analysis of Existing Approaches
  • Surveys
  • Identifying New Training Approaches
  • Delivery Methods
  • Advising on Training
  • Stakeholder Relationships

Reporting on Training

  • Analysis of Feedback and Results
  • Reporting on the Success/Failures of Training
  • Revising Training Policies
  • Presenting Progress and Plans

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Who should attend this HR Training Course?

Those intending to attain a career in the Training and Development field of HR would benefit from this certification.

Prerequisites

This course does not require any prerequisites; however, candidates will thrive if they have prior knowledge of Human Resources and/or Learning and Development.

Certified Training Professional Course Overview

This two-day certification will allow delegates to gain the skills required to succeed in this Human Resources position. A Training Professional operates alongside the Training and Development Manager within the HR Department and assists with the development, analysis, and evaluation of appropriate training solutions. Whilst capable of performing generalist HR Administration procedures, and assisting the HR Team as a whole, the Training Professional’s primary objective is to ensure that company staff receive training that aligns with business strategy and encourages personal career development. Day-to-day duties include training research and analysis, reporting feedback, advising on new training solutions, and booking courses.

The Training Professional undertakes research and analysis on existing training practices, to monitor their effectiveness and relevance in terms of business performance and career progression. If not up to standard, the Training Professional will be responsible for identifying new and innovative approaches to enable constructive development. They will then report their findings and advise the Training and Development Manager, who manages the training budget, and makes the final decision. If a new training solution is approved, the Training Professional will be responsible for planning, coordinating, and scheduling training. Our Certified Training Professional course will cover all these responsibilities and will allow delegates to acquire the understanding to execute each task efficiently. 

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What’s Included in this HR Training Course?

Included in this Certified Training Professional course is:

  • Certified Training Professional Exam
  • The Knowledge Academy Certified Training Professional Manual
  • Experienced Instructor
  • Certificate
  • Refreshments

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Certified Training Professional

This course includes the exam, which will be taken on the final day of training.

  • Multiple choice questions
  • Duration of 60 minutes
  • 65% pass mark
  • Closed book

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Introduction to HR Course Outline

This course will cover the following content:

  • Introduction
  • Human Resource Planning
  • Job Analysis
  • Employment Law
  • Recruitment and Selection
  • Current Affairs and Trends
  • Performance Appraisal
  • HR Training and Development
  • Employee Health and Safety
  • Managing Conflict and Stress
  • Employee Welfare
  • Trends in Human Resource Management

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Who should attend this HR Training Course?

This Introduction to HR is designed for any individual who would like to learn the fundamentals of HR. This course would especially be beneficial for individuals looking to enter a career in HR.

Prerequisites

There are no prerequisites for enrolling on this HR training course.

Introduction to HR Course Overview

This Introduction to HR training consists of a 1 day, trainer-led course that aims to provide delegates with an overview of the fundamentals of Human Resources (HR) and the role that HR takes on within an organisation. This course focuses on the responsibilities within a HR position, Health and Safety in the Workplace regulations, appraisal procedures, and recruitment.

This training comes under the topic of HR Training as an introductory course. The HR topic encompasses several HR related training courses including Category Management Fundamentals, HR Skills for Non-HR Managers, and Advanced Employment Law Practitioner training. This topic can, therefore, be viewed as a ‘one stop shop’ for HR training, enabling delegates to complete additional training.

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What's included in this HR Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

HR Skills for Non-HR Managers Course Outline

This HR Skills for Non-HR Managers will cover the following:

Module 1: Employment Law

  • Fundamental employment rights and employer responsibilities
  • Data Protection Act
  • What is discrimination and what are the different types of it?

Module 2: Managers Role within HR

  • Roles and Responsibilities
  • Links between manager role and employment law
  • When to involve HR managers in relations with team members

Module 3: Managing Absence

  • Identifying reasonable levels of sickness 
  • Authorised and unauthorised absences
  • Firm but fair approach to absence
  • Employer rights in line with the law

Module 4: Dealing with Difficult Employees

  • What is a grievance and what causes one?
  • Dealing with poor performers
  • Efficient discipline structure
  • Putting planning strategies into place to deal with demanding situations

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Who should attend this HR Training Course?

This HR Skills for Non-HR Managers is designed for all managers who would like to obtain the fundamentals of HR, to fill their current or prospective role.

Prerequisites

There are no prerequisites for undertaking this HR Skills for Non-HR Managers, therefore anybody can attend.

HR Skills for Non-HR Managers Course Overview

This 1-day HR Skills for Non-HR Managers training course aims to provide delegates with an introduction to the fundamentals of HR and why they are necessary to stay within the limits of employment law. This course will focus on the position of HR responsibilities within every managerial role, dealing with difficult employee, and correct procedures for absence.

This HR Skills for Non-HR Managers training course is part of the HR Training topic. This topic encircles a range of HR based courses that enable delegates to obtain sufficient skills and knowledge to fulfil their role. Some of these courses include Introduction to HR, Advanced Employment Law Practitioner, and Category Management Fundamentals.

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What's included in this HR Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Category Management Fundamentals Course Outline

This Category Management Fundamentals training course will cover the following modules:

Module 1: Introduction to Category Management

  • What is Category Management?
  • Why is Category Management important for the success of a business?

Module 2: Category Management and Procurement

  • What is the importance of Category Management for procurement?
  • How Category Management can be used to aid procurement

Module 3: Category Management and the Contract Lifecycle

  • What is a Contract Lifecycle?
  • How Category Management fits into the contract lifecycle

Module 4: The roles within Category Management

  • The role of staff in Category Management
  • The role of management in Category Management
  • How staff and management are linked in the cycle

Module 5: Category Management Techniques

  • What Category Management Techniques can be used?
  • How to apply Category Management Techniques to optimise business

Module 6: Category Management Process

  • Category Management steps
  • How the steps in the Category Management fit together to create a process

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Who should attend this Category Management Training Course?

This Category Management Fundamentals course is designed for any individual who requires a basic understanding of Category Management. Specifically, individuals who would benefit from this training include:

  • Category Managers
  • New Category Staff
  • Stakeholders

Prerequisites

There are no prerequisites for enrolling on this Category Management Fundamentals training course.

Category Management Fundamentals Course Overview

This Category Management Fundamentals training consists of 1 day, trainer-led course that provides candidates with an introduction to the basic methodologies and tools used to ensure organisational success. Category Management focuses on a strategic acquisition of resources that uses specific analysis to ensure that the organisation has effective assets, which enables the company to optimise its productivity and profitability. Therefore, this course provides delegates with an introduction to the core foundations of using Category Management and ensuring that efficient techniques are used.

This training course comes under the topic of HR Training, which encircles a range of courses that enable delegates to obtain training from a variety of areas under the umbrella of HR. Therefore, within this topic delegates could complete additional training to enhance their skill set. These courses include Introduction to HR, HR Skills for Non-HR Managers, and Advanced Employment Law Practitioner.

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What's included in this Category Management Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Advanced Employment Law Practitioner Course Outline

This Advanced Employment Law Practitioner training course will cover the following modules:

Module 1: Introduction 

  • Employment Law Overview
  • Basics of Employment Agreements
  • Employee Handbook
  • Employment Contracts in Depth
  • Primary Legislation
  • Secondary Legislation
  • Key European Orders on Employment Policy
  • Employment Act

Module 2: Employee Relationships and the Rule

  • Defining an Employee
  • Casual Agreement  
  • Fixed-Term Agreements
  • Employee-Shareholder Rank  
  • Action Employees  

Module 3: TUPE

  • What is TUPE? 
  • Transfer of Activities 
  • Business Re-Organisation 
  • Service Provision Changes  
  • Collective Agreement

Module 4: Dispute Determination

  • Role of ACAS
  • Planning Strategies
  • Social Media in the Workplace
  • Settlement Agreements
  • Reaching a Settlement Agreement
  • Preventing Poor Performance
  • Efficient Discipline Structure 

Module 5: Understanding Data Protection Law

  • Personal Information
  • Data Protection Principles
  • Right of Access to Private Data
  • Withholding Private Data

Module 6: Grievance, Discipline, and Dismissals

  • Health and Safety Regulations
  • Criticism 
  • Seeking Advice
  • Corrective Procedures
  • Dismissal
  • Redundancy

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Prerequisites  

There are no formal prerequisites for attending this Advanced Employment Law Practitioner Training course.  

Audience  

This training is intended for any HR employee who would like to learn the specifics of employment law. However, it is more beneficial for:

  • HR Professionals

Advanced Employment Law Practitioner Course Overview

Employment law is the area of law that regulates the relationship between an employee and their employer, as well as both sides' rights and obligations. It helps to control the number of hours that an employee may work and the pay that they can earn, as well as to make sure that a workplace is suitable and safe to work in. This training is intended to teach delegates about specific areas of employment law that have affected HR professionals in their roles. It is helpful for organisations to identify legal requirements in the employment relationship. Studying this training equips learners with the skills to resolve issues in a professional manner and the fundamentals of becoming an HR professional. Pursuing this training helps individuals get equipped with the necessary skills and techniques that will ultimately enhance their career opportunities and upgrade their earnings.

In this 1-day Advanced Employment Law Practitioner Training course, delegates will build a solid understanding of employment law. During this training, they will learn about employment contracts, which are agreements between a company and a worker. They will also learn about the difference between primary and secondary legislation. This course will be led by our highly skilled and knowledgeable trainer, who has years of experience in teaching and will help delegates get a complete understanding of this course.

Course Objectives

  • To explore the planning strategies involved in dispute resolution
  • To get knowledge about European orders on employment policy
  • To attain knowledge of employee and employer relationships
  • To design and implement a new performance management system
  • To get a deep understanding of data protection laws and principles
  • To learn how to prevent poor performance and reach a settlement agreement

At the end of this training, delegates will be able to identify a range of complexities that can be used as an entry point into an HR career. They will also be able to use employment law and their agreements to enhance the recruitment processes in their organisations.

 

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What's included in this Employment Law Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Saudi Arabia Labour Laws Training Course Outline 

Module 1: Basic of Saudi Labour Law

  • Coverage
  • Employment Contract
  • Probation Period
  • Working Hours/Weekly Holiday/Overtime Allowance
  • Accommodation
  • Fees for Recruitment
  • Medical/Health Insurance
  • Leave
  • Renewal of Employment Contract

Module 2: Labour Contract

  • Obligations of Employers
  • Obligations of Workmen
  • Marine Labour Contract

Module 3: Employment of Juveniles and Women

  • Common Rules
  • Employment of Juveniles
  • Employment of Women

Module 4: Combating Unemployment and the Vocational Rehabilitation

  • Employment Offices
  • Employment of Foreigners
  • Vocational Rehabilitation of the Disabled
  • Contracts of Apprenticeship

Module 5: Labour Relations

  • General Organisation of the Labour Inspection Apparatus
  • Duties of the Labour Inspector
  • Powers of Labour Inspection
  • Regulation of Day and Night Inspection Visits
  • Inspection Rules and Procedures

Module 6: Protection of Wages and Social Services

  • Protection of Wages
  • Protection and Social Services

Module 7: Reforms and Termination

  • Labour Law Reform Overview
  • How Can Employers in Saudi Arabia Terminate Employees?
  • Notice Required to Terminate Employment
  • Severance Pay in Saudi Arabia

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

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Prerequisites

There are no formal prerequisites for attending this Saudi Arabia Labour Laws Training course.

Audience

This training aims to provide everyone with a complete understanding of implementing the rules at the working site and the lawful termination of an employee from their duties. 

Saudi Arabia Labour Laws Training Course Overview

Labour legislation is the employee-employer interactions in the Kingdom. The rights protected by the Labour Law are due to workers. Labour law prevents a race by limiting the discretion of the contracting parties to negotiate the terms and establishing minimum standards for safety and remuneration. This training aims to provide learners with the rights guaranteed by the labour law to work for the account of an employer under control in wages considerations. Having excellent knowledge of labour laws enables individuals to gain higher designations in multinational organisations and claim desired earnings.

In this 1-day Saudi Arabia Labour Laws Training course, delegates will gain a thorough understanding of the rights associated with the employee and employers. During this training, delegates will learn about women's employment by taking account of their maternity leaves and pay during their absence or leave. They will also learn about labour law inspection to ensure the provision's applications and decisions for execution. Our highly skilled and professional instructor with years of teaching experience will conduct this training.

Course Objectives

  • To receive the rights guaranteed by the labour law of Saudi Arabia
  • To designate the operations and occupations regarded as harmful to health
  • To reemploy a worker under probation for a period exceeding three months
  • To give expatriate workers health insurance for accessing medical treatment
  • To record the name of candidates for jobs indicating vocational qualifications
  • To provide residential accommodation or house rent allowance to employees

After completing this training, delegates will be able to observe the prescribed notice period during the contract and agree to the terms of employment. They will also be able to obtain information on vacant jobs from employers and facilitate the transfer of the workman from one occupation to another. 

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Diversity Training Course Outline

Module 1: Introduction

  • Diversity in the Workplace
  • Importance of Managing Diversity in Business
  • Challenges of Managing Diversity
  • Factors that Effect Diversity
  • How to Manage Diversity in the Workplace?
  • Tips to Manage Workplace Diversity

Module 2: Drivers and Benefits for Diversity and Inclusion

  • Introduction
  • Steps to Develop Genuine Diversity
  • Benefits of Diversity and Inclusion

Module 3: Understanding Unfairness - Stereotyping and What Drives it

  • Understand Stereotyping
  • How Does Stereotyping Affect Workplace Environment?
  • Stereotyping in Workplace
  • Effects of Stereotyping on Individuals       
  • Building a Diverse Workforce

Module 4: Legal Stuff - The Equality Act 2010

  • Equality Act 2010
  • Protected Characteristics
  • Types of Discrimination

Module 5: Communicating for Diversity and Inclusion-Assertive Challenge and Opening up the Conversation

  • Understand Diversity and Inclusion (D&I)
  • Designing Diversity and Inclusion Strategy
  • Where Does Internal Communication Have a Role?
  • Factors When Emerging Diversity and Inclusion Communication Strategy
  • Elements While Developing Diversity and Inclusion Communications Program

Module 6: Personal Action Planning

  • Introduction to Personal Action Planning
  • Purpose of Workplace Diversity Policy and Action
  • Planning the Next Key Steps
  • Building a Diversity Plan
  • Building Support

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Prerequisites

There are no prerequisites for attending this course.

Audience

This course is suitable for anyone who wants to develop and understand how to be confident in applying diversity in the workplace.

Diversity Training ​Course Overview

Diversity means knowing that each person is unique and recognising our individual differences. The differences can be in race, ethnicity, age, physical abilities, religious gender, beliefs, socio-economic status, political beliefs or other ideologies. Workplace diversity is very effective for business as it allows all employees to feel comfortable, accepted, and valued for creating a happy working environment. A manager, who holds diversity skills, can easily manage their employees by making them feel valued in an organisation. It helps to increase production and higher job satisfaction.

This 1-day Knowledge Academy’s Diversity Training provides delegates with the necessary knowledge and skills to apply diversity in the workplace. The Diversity training will provide a comprehensive understanding of diversity, which helps them to understand how to manage diversity at work. During this course, delegates will learn to implement diversity in the workplace, the effect of diversity on organisational behaviour, understand the impact of demographics, and market changes and more.

This training will cover various concepts, such as:

  • Importance of managing Diversity in business
  • Factors that affect Diversity
  • Benefits of Diversity and inclusion
  • Effects of stereotyping on individuals
  • Understand Diversity and Inclusion (D&I)
  • Building a Diversity plan

By attending this training, delegates will discover various benefits of having diversity in their workplace as well they will identify the impact of diversity on their business which they can implement diversity in their workplace.

The Knowledge Academy offers a variety of HR (Human Resources) training courses, which will effectively help delegates to fulfil their current job role or achieve their desired job.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Recruitment Masterclass Course Outline

Module 1: Recruitment and Introduction

  • Stages of Recruitment and Selection
    • Defining Requirements
    • Attracting Candidates
    • Selecting Candidates
    • Induction
  • Skills Needed to Fulfil your Organisation's Needs
  • The Recruiting Techniques
  • How to Appeal to Recruits
  • Establish and Implement a Recruitment and Talent Management Strategy

Module 2: The Recruitment Process

  • Organising the Recruitment Process

Module 3: Hiring the Quality Candidates

  • Review of the Role Requirement
  • Role Profiling
  • How to Prepare, Conduct and Assess an Interview to Hire the Right Person for the Right Role

Module 4: Finding Out Unique Candidates

  • Seek for New and Passive Candidates
  • Five Dominant Buying Motives

Module 5: Going Beyond the CV

  • How to Engage Positively with Stakeholders
  • How to Get Advice on the Role
  • How to Gain More Market Insight on the Candidate
  • How to Convince High-Level Candidates to Join the Organisation

Module 6: Applicant Screening: The First Step in Hiring the Best

  • How to Write a Job Description
  • Techniques for Screening CVs Depending Upon the Requirements of the Job
  • How to Identify and Approach to the Red Flag Issues

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Prerequisites

In this training, there are no formal prerequisites.

Audience

This is ideal for anyone who wants to learn and implement the recruitment talent in their job roles.

Recruitment Masterclass Course Overview

Recruitment is multi-layered, as this includes knowing the psychology of human, marketing, and promotion, analysing, and in-sighting the business, and being the capability to link the dots, and connecting the best applicant for the correct job profile. In fact, in today's era, creativity and transformation are taking place at such a faster rate, recruiting also implies rapid decision-making and intelligent image building, where the message of the organisation is well-highlighted to attract the best talent.

In addition to this, it is the people who make a significant difference to its overall success within an organisation, particularly if they feel highly valued, motivated, and supported in their roles.

The Recruitment Masterclass course is designed to teach delegates how to use the best interview methods to help with bringing on board the best employees to enable success for the organisation. Recruiting for Success will facilitate the delegates with a great foundation which allows them to progress with their studies in the field of HR.

This training will cover various concepts, such as:

  • How to go beyond the CV
  • How to seek out Unique Candidates
  • How to hire Quality Candidates

At the end of this training, delegates will also understand how to be effective when recruiting employees in your HR role.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Hiring Graduates Masterclass​ Course Outline

Module 1: Introduction

  • How to Recruit Successfully?
  • Basics of Data Reports and Evidence Reports
  • Report Structure

Module 2: Patterns in Graduate Data

  • Changes in Graduate Characteristics
  • Recent Trends in Graduate Destinations

Module 3: Employer Demand for Graduates

  • Why Do Employers Recruit Graduates?
  • Demand for Graduates
  • Workforce Planning
  • Demand for Skills, Competencies and Personal Qualities
  • Demand for Work Experience

Module 4: Reaching Out Graduates

  • Planning and Timing Recruitment
  • General Approach to Recruitment
  • Recruitment Methods
  • Graduate Recruitment Strategies Improvement
  • Innovative New Practices for Graduate Recruiting
  • Who Is Involves in the Recruitment Process
  • Issues for Employers
  • Plans for Change in the Approach to Recruitment

Module 5: Employer Collaboration with Universities for Recruitment

  • The Extent and Nature of Employee Targeting
  • Developing University-Employer Relationships

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Prerequisites

In this training, there are no formal prerequisites.

Audience

This Hiring Graduates courseware is suitable for anyone who is working in an organisation as a Human Resource Manager or Employers.

Hiring Graduates Masterclass​ Course Overview

An economic upswing, innovative modern technologies, and growing career-savvy graduates have recalibrated in the recruitment industry over the last few years. Some of the graduates do not have years of experience; however, skilled graduates are also there. Competition for skilled graduates has reached a peak point in years. This demand for capable young graduates, commonly known as the skills gap, and they have changed their way of looking for and evaluating jobs.

Exploring and recruiting the best persons is usually considered as the most common issue of businesses nowadays. We are all competing for the best, talented, skilled, and brightest workers.

This 1-day course is an introduction to the topic of recruitment of the graduates. It aims at providing ways, techniques, and skills to hire the skilled graduates. The delegates will also find everything in this Hiring Graduates courseware they need to automate communications, source candidates, report data, schedule interviews including:

  • Organising resumes
  • Tracking applicants
  • Managing job posts
  • Listing employees to work collaboratively on recruiting
  • Finding creative techniques to hire graduates

At the end of this training, delegates will also understand the basic concepts of data reports and evidence reports, ways of recruiting top graduates and innovative new practices for graduate recruiting. Delegates will gain knowledge to improve their graduate recruitment strategy.

The Knowledge Academy’s Hiring Graduates Masterclass course will also provide an understanding of how to reach out to the graduates.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Recruiting for Success Training Course Outline

Module 1: Introduction

  • What is a Recruiter?
  • The Operational Audit
  • The Importance of Planning
  • Training and Development
  • Regular Meetings and Reports
  • Organisation Charts

Module 2: Successful Sourcing

  • Media and Outplacement
  • Government Resources
  • Social Services
  • Employee Referrals and Company Alumni
  • College and University Recruiting
  • Competitors
  • Networking
  • International Recruiting and Sourcing
  • Internal Postings and Promotions
  • Candidate Pipeline

Module 3: Diversity Recruitment

  • Attracting and Retaining Diverse Talent

Module 4: Hiring Success

  • Planning the Process
  • Recruiting
  • The Employment Application Form
  • The Interview
  • Collateral Material
  • Background and Reference Checking
  • The Offer
  • Paperwork
  • Evaluation

Module 5: Retention Success

  • Onboarding
  • Mentoring
  • Building a Sense of Community
  • Recognition and Rewards
  • Involvement
  • Keep Your Promises
  • Report Card and Performance Appraisals
  • Anti-Raiding Strategies
  • Culture
  • Environment

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Prerequisites

In this Recruiting for Success training, there are no formal prerequisites.

Audience

This Recruiting for Success training is designed to provide knowledge to those who wish to work in an HR capacity of an organisation for growth and development.

Recruiting for Success Training​ Course Overview

Recruiting for Success training help business people, owners, and managers to understand how recruiting is a successful technique for a real estate office or company. This training will equip you with excellent support to allow you to improve and succeed in the HR field.

In this 1-day training, delegates will gain knowledge of the tools which are essential to execute a strategy to become a productive and successful recruiter. Delegates will also understand the significance of retention of the current agents.

This training will cover various concepts, such as:

  • Strategies for operational success
  • Various kinds of recruiting sources
  • How recruitment impacts an organisation’s success
  • Methods of retaining success

At the end of this training, delegates will also understand recruitment and their different procedures. Delegates will attain the knowledge of how they can utilise the various sources (Media and Social Services) of recruitment for growth and development of the organisation.

The Knowledge Academy’s Recruiting for Success course will provide an understanding of how to do internal postings and promotions, anti-raiding strategies as well as methods of retaining success in an organisation.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Business Ethics Training​ Course Outline

Module 1: Introduction to Business Ethics

  • What is Business Ethics?
  • Features of Business Ethics
  • Principles of Business Ethics

Module 2: Changing Business Landscape

  • Size Matters
  • Digital World
  • Global Financial Crisis Legacy
  • Organisational Cultural Risk
  • Limitations of Compliance
  • Business Ethics Basis of Business Strength

Module 3: Business Ethics and Customer Stakeholder

  • Keeping Customers on the Top
  • Customer Loyalty and Business Ethics
  • Ethical Customer Stakeholder Relationships
  • Consumer Protection and Legal Aspects
  • Misidentification
  • Business Stakeholder Relationships

Module 4: Ethical Issues in Marketing

  • Emerging Ethical Problems in Market Research
  • Grouping the Market Audience
  • Ethics in Advertising and Promotion
  • Delivery Channels
  • Deceptive Marketing Policies and Ethics
  • Pricing Ethics

Module 5: Ethics in Workplace

  • Obligations to the Firm
  • Loyalty to the Company
  • Conflicts of Interest
  • Abuse of Official Position
  • Gifts and Entertainment

Module 6: Environmental Challenges

  • Ethics, Economics, and Politics
  • Workplace-Safety Issues
    • Legal Liability
    • Image Problems

Module 7: Workplace Violence

  • Risk Prone Areas
  • Preventive Measures
  • Types of Aggressive Behaviours
  • Warning Signs

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Prerequisites

There are no formal prerequisites in this Business Ethics training course.

Audience

This training course is suitable for anyone who wants to gain in-depth knowledge of Business Ethics successfully.

Business Ethics Training Course Overview

Business ethics is the rule and appropriate business policy, applied by a company to determine how to treat its investor, employees and customers. It helps provide value to customers in the services or products offered. It enables individuals to determine the behaviour, profits, and growth of the business. This training course will help the delegates manage their organisation to promote integrity among their employees and gain trust from investors and consumers. Pursuing this training course will help individuals excel in highly reputed jobs and gain prominent professional growth in their work field.

In this 1-day Business Ethics Training course, delegates will learn about Business Ethics, its features, principles, organisational cultural risk, ethical customer stakeholder relationships, ethics in advertising and promotion, ethics in the workplace etc. This training course is designed by our experts to enhance delegates explores deceptive marketing policies and ethics, workplace safety issues, risk-prone areas, and other wide variety of concepts. Our expert and a highly skilled trainer will conduct this training who has years of experience in teaching this course.

It also accommodates the delegates with the more engrossing concepts, such as:

  • Global financial crisis legacy
  • Business stakeholder relationships
  • Abuse of official position
  • Ethics, economics, and politics
  • Preventive measures
  • Limitations of compliance

At the end of this training, delegates will be able to understand ethical customer stakeholder relationships and consumer protection legal aspects. They will also be able to manage ethical issues that arise in marketing.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Course Outline

Module 1: Definition and Characteristics of Workplace Ethics

  • Introduction to Ethics?
  • Ethics and Human Resource Management
  • Importance of Ethics in the Workplace
  • Professional Codes of Ethics
  • Features and Components of Workplace Ethics
  • How to Avoid Ethical Dilemmas?
  • Benefits of Managing Ethics in the Workplace

Module 2: Creating and Sustaining an Ethical Workplace

  • Values Drive Behaviour
  • Measures to Encourage Ethical Behaviour in Organisations
  • Behavioural Standards and Codes of Conduct
  • Ethical Behaviour Formula

Module 3: Proactive Approach to Addressing Unethical Behaviour at the Workplace

  • Steps to Proactively Address the Unethical Behaviour at Work

Module 4: Reinforcing Ethical Behaviour at Work

  • Reinforce Ethical Behaviour at Work
  • Speaking about Ethical Violations

Module 5: Business Ethics and Corporate Governance

  • Introduction to Business Ethics and Corporate Governance
  • Business Ethics in Global Economy

Module 6: Ethics and HR Decisions

  • Ethical Decision-Making in Hiring Processes
  • Ethical Principles of Recruiting
  • Ethics of Recruiting and Selecting
  • Ethical Issues while Terminating Employees

Module 7: Workplace Privacy and Ethics

  • Importance of Workplace Privacy
  • Employees Right at Workplace

Module 8: Teamwork and Workplace Ethics

  • Introduction to Teamwork
  • Benefits of Teamwork
  • Obstacles to Teamwork
  • Making Team Meetings More Effective
  • ASME Code of Ethics
  • Society Policy Conflicts of Interest

Module 9: Managing Change in Workplace through Ethics

  • What is Change Management?
  • Evolution of Change Management
  • Structural Approach
  • Challenges of Change Management
  • Association of Change Management Professionals (ACMP)
  • ACMP Ethical Standards

Module 10: Ethics, Discrimination and Harassment

  • Identifying Preventing Harassment at Workplace
  • Define Unlawful Harassment
  • Constitutes of Sexual Harassment
  • Handling and Preventing Harassment
  • Procedure for Harassment Complaints

Module 11: National Policy on Safety, Health and Environment

  • Preamble
  • Goals
  • Objectives
  • Action Programme

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Prerequisites

There are no formal prerequisites to attend this Ethics in the Workplace Training.

Audience

This Ethics in the Workplace Training provided by The Knowledge Academy is ideal for anyone who wants to grasp the knowledge for managing ethical behaviour and creating a code of conduct for businesses.

Course Overview

Workplace ethics refers to a set of moral guidelines that employees and organisations contain to create a positive ambience at work. The main objective of ethics at the work is to provide a positive and safe environment for people. Studying this training will help learners to learn about the value of ethics in business and life. This training will help individuals not only enhance their performance but also to become better people. This training will help businesses to improve their outcomes and in uplifting their goodwill. Pursuing this training will lead to better career opportunities and efficient job roles.

In this 1-day Ethics in the Workplace Training course, delegates will learn about the significance of ethics in the workplace along with its features and components. They will also acknowledge the professional code of ethics and reinforce the ethical behaviour at work which includes speaking about the ethical violations. Further, delegates will know about teamwork and how it is beneficial and challenging simultaneously. Besides, they will get to know workplace privacy and rights. Our highly professional trainer with years of teaching experience will conduct this course.

It also accommodates delegates with more interesting topics, such as:

  • How to avoid ethical dilemmas
  • Ethical principles of recruiting
  • ASME code of ethics
  • Handling and preventing harassment
  • Managing change in the workplace through ethics

After attending this training course, delegates will recognise the sustainable knowledge about ethical behaviour in the organisations and how values drive behaviour.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Personal Ethics Training​ Course Outline

Module 1: Overview of Personal Ethics

  • Introduction to Personal Ethics
  • Importance of Personal Ethics
  • Benefits of Personal Ethics
  • Principles of Personal Ethics
  • Difference Between Personal Ethics and Professional Ethics

Module 2: Morality, Challenges, and Virtues in Personal Ethics

  • Personal Ethics as:
    • Moral Commitment
    • Challenge to Universalisation Principle
    • Exercising Virtues

Module 3: Personal Ethics in the Workplace

  • Personal Ethics Regarding Workplace
  • Why are Personal Ethics significant in the Workplace?
  • Examples of Personal Ethics
  • Identification of Personal Ethics

Module 4: Introduction to Personal Ethics Statement

  • What is Personal Ethics Statement?
  • Benefits of Having a Personal Ethics Statement
  • How to Write a Personal Ethics Statement?

Module 5: Code of Ethics

  • Code of Ethics for
    • ACA and NAADAC
    • Sociologists
  • Ethical and Moral Principles in Counselling
  • How to Solve Ethical Dilemmas in the Accounting Profession?

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Prerequisites

There are no formal prerequisites to attend this Personal Ethics Training course.

Audience

This Personal Ethics Training course is provided by The Knowledge Academy is ideal for anyone who wants to gain in-depth knowledge about personal ethics.

Personal Ethics Training​ Course Overview

Personal Ethics represents the personal morals and values of the individuals which helps in personal and professional lives. The main purpose of personal ethics is to make the best decisions in challenging situations. Studying this training will help learners to develop a strong personality and determine the circumstances. This training will help the individuals to set a standard of behaviour which help in making sound decisions and motivates them. This training will help businesses to increase their production and growth. Pursuing this training will help individuals to enhance their career opportunities with upgraded earning income.

In this 1-day Personal Ethics Training course, delegates will learn about personal ethics and how they are different from professional ethics. They will also learn about the importance as well as positives of personal ethics. This training will help delegates to acknowledge the meaning of personal ethics along with its benefits. Moreover, they will be able to understand how to identify personal ethics and what it means in the workplace. Our highly professional trainer with years of teaching experience will conduct this training and equip the delegates with the ability to make appropriate decisions in various aspects of life.

It also accommodates the delegates with other interesting topics, such as:

  • Principles of personal ethics
  • Morality, challenges, and virtues in personal ethics
  • Personal ethics in the workplace
  • Examples of personal ethics

After attending this Personal Ethics Training course, delegates will be able to write a personal ethics statement. They will also be able to solve ethical dilemmas in professions.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Team and Management Ethics Training​ Course Outline

Module 1: Introduction to Ethics

  • Introduction to Ethics
  • Brief History of Ethics
  • Key Concepts of Ethics
  • Code of Ethics
  • Professional Ethics

Module 2: Team Values and Ethics

  • Team Values
  • Develop Shared Values
  • Implementing Ethics and Values
  • Ethical Issues
  • Develop Strong Work Ethics

Module 3: Management Ethics

  • Introduction
  • What is Ethical Management?
  • Necessity of Ethical Management
  • Ethical Activities
  • Types of Management Ethics

Module 4: Ethical Theories in an Organisational Setting

  • Egoism
  • Utilitarianism
  • Human Rights and Kantian Ethics
  • Social Contract Theories
  • Virtue Ethics and Moral Community
  • Reputation, Integrity, and Politics

Module 5: Functional Perspectives and Cases

  • Management of People
  • Introduction to Marketing Ethics
  • Moral Distance – Selling of Financial Products
  • Ethics and Operations Management
  • Environmental Management and Intellectual Property Claims
  • Ethics, Accountancy, and Corporate Governance

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Prerequisites

There are no formal prerequisites for attending this Team and Management Ethics Training course.

Audience

This course is designed by The Knowledge Academy for everyone who wants to get knowledge of ethics and values required to work in a team or organisation.

Team and Management Ethics Training​ Course Overview

Ethics is the branch of philosophy concerned with human behaviour and conduct within society. It evaluates rational justification for moral judgement and investigates what is morally wrong or right. Teams that are honest, hardworking, and ethically positive help to improve the performance and morale of an organisation. Good ethical management promotes economic and social development, which improves a company's goodwill and reputation. This training course will help you to build good team-building skills and improve time management by having a command of virtue ethics and moral community. Having the skills to use ethics effectively will lead to many higher-level positions such as administrative assistants, responsible leaders, human resource specialists, business analysts, etc.

In this 1-day Team and Management Ethics Training course, delegates will get comprehensive knowledge of ethical behaviour within a team and organisation. During this training, delegates will learn about different aspects of marketing ethics and ethical issues raised by operations management. They will also learn about ethical theories in an organisational setting that prescript how an individual should behave. Our highly expert trainer with abundant knowledge will teach this training course and make delegates mindful of team and workplace ethics.

It also equips the delegates with other interesting topics, such as:

  • Brief history of ethics
  • Code of ethics
  • Develop shared values
  • Develop strong work ethics
  • Types of management ethics
  • Human rights and Kantian ethics

After attending this training course, delegates will be able to make quick and more accurate decisions. They will also be able to identify a group or individual who has ethical values to maintain harmony within a team.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Safer Recruitment Masterclass Course Outline

Module 1: Safer Recruitment

  • What is Safer Recruitment?
  • Importance of Safer Recruitment
  • Principles of Safer Recruitment
  • What is a Safe Working Culture?
  • Steps to Safer Recruitment

Module 2: Write Recruitment Policy

  • Share Your Philosophy
  • Outline the Procedure
  • Set the Standards

Module 3: Defining the Post

  • Competency Framework                                                                                           
  • Job Description
  • Person Specification   

Module 4: Advertising and Shortlisting

  • What Your Job Advert Should Include?
  • Need of Job Summary
  • Shortlisting
  • Redeployment

Module 5: Pre- Recruitment  

  • Essential Elements in Pre-Recruitment Planning 
  • Pre-Recruitment Process 
  • Ways for Better Pre-Recruitment Workforce Planning 

Module 6: Recruitment Challenges 

  • How to Make Recruitment Efforts Succeed? 
  • How to Attract and Compete for Qualified Applicants?
  • Worker’s Expectations 
  • Offshore Outsourcing Jobs  

Module 7: How to Assess Your Candidates for Job Fit?

  • Introduction to Job Fit
  • Why Should Care About Job Fit?
  • Steps to Best Assess Job Fit

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Prerequisites 

There are no formal prerequisites for attending this Safer Recruitment Masterclass. 

Audience 

This course is intended for those who want to gain skills in safer recruitment. However, it is well suited for:

  • Volunteers
  • Head Teachers
  • HR Staff
  • Governing Bodies
  • Governors

Safer Recruitment Masterclass Course Overview

Safer Recruitment is the process of creating your recruitment process to prevent inappropriate candidates from applying for employment with vulnerable populations, as well as identifying and rejecting them if they do. It is an essential component of providing a safe and happy environment for children and committing to safeguarding them from harm. This training assists learners in identifying the risks that vulnerable groups face when the wrong people are hired or allowed to work as volunteers and the methods to safeguard the vulnerable workforce within the business environment. Having excellent safer recruitment skills and expertise can undoubtedly help individuals advance in their careers and expand their professional network in a short period.

In this 1-day Safer Recruitment Masterclass, delegates will thoroughly understand the safer recruitment process and how to shortlist candidates after the interview. During this training, delegates will learn how to write a recruitment policy that establishes recruitment standards and pertains to legislation. They will also learn about the advertising job and shortlisting criteria for candidates. This course will be led by our highly professional instructor with years of teaching experience and will help them get a complete knowledge of this course.

Course Objectives:

  • To identify the features of staff recruitment and prevent an unsuitable individual
  • To respond to the concerns regarding the behaviour of other practitioners
  • To run effectively and efficiently the entire hiring process at the workplace
  • To learn about the ways to define and advertise job vacancies effectively
  • To allocate the budget that will outline the recruitment campaign course 
  • To recognise concerning behaviour in various settings of an organisation

After attending this training, delegates will be able to apply the process of implementing and writing the safe recruitment policy. They will also be able to safeguard vulnerable adults and children and ensure their security. 

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

UAE Labour Law Training Course Outline

Module 1: United Arab Emirates Labour Law

  • About United Arab Emirates
  • Introduction to UAE Labour Law
  • Kafala System and UAE Labour Law
  • Labour Law - Amendments and Implementing Texts
  • Finding Expatriate Employment in the UAE
  • Employment Basics to Know Before Accepting a Job Offer in the UAE

Module 2: Overview of Federal Law No. 8 of 1980

  • Definitions and General Provisions
  • Employment of Workers, Children, and Women
  • Rules Common to the Employment of Children and Women
  • Workers' Safety, Protection, Health and Social Care
  • Disciplinary Rules
  • Compensation for Occupational Injuries
  • Collective Labour Disputes
  • Labour Inspection
  • Concluding Provisions

Module 3: Employment Contracts and Records

  • Individual Employment Contracts
  • Apprenticeship and Vocational Training Contracts
  • Records and Files

Module 4: Shifts, Leaves, and Wages

  • Working in the Private Sector
  • Working Hours
  • Overtime
  • Official Leaves and Vacations
  • Compensation for Working on Official Leaves
  • Public Holidays
  • Annual Leave
  • Sick Leave
  • Special Leave
  • Maternity, Childcare Leave
  • Umrah Leave
  • Compassionate Leave
  • Reduction in Working Hours
  • Minimum Wages
  • Wages Protection System (WPS)
  • End of Service Benefits
  • Calculations for Gratuity Pay

Module 5: Termination and Severance Pay

  • Termination of Employment
  • Severance Pay

Module 6: Emiratisation Laws and Policies in the Private Sector

  • Comprehensive Federal Programme Called 'NAFIS'
  • Emiratisation Programmes and Initiatives
  • Vision 2021 and Emiratisation
  • Emirates Nationals Development Programme

Module 7: New Federal Labour Law Issued in the UAE

  • Recruitment and Employment Contracts
  • Flexible Work Patterns
  • Employee Benefits
  • Termination of Employment
  • Potential Liability
  • Employee Policies
  • Existing Employment Relationships

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Prerequisites

There are no formal prerequisites to attend this UAE Labour Law Training course.

Audience

This UAE Labour Law Training course is suitable for those who want to learn about employment laws and regulations. 

UAE Labour Law Training Course Overview

UAE Labour Law is regulated by federal law, which establishes the minimum requirements for employee rights and benefits t to which employers must adhere, as well as the obligations of employees working within the UAE. This Training session aims to facilitate employment opportunities and to increase the number of UAE nationals in their organisation. This training enables learners to achieve potential and contribute significantly to the economic growth of the UAE. Individuals with excellent knowledge of labour laws would allow individuals to gain higher designation in multinational organisations and claim desired earnings.

This 1-day UAE Labour Law Training course provides delegates with a thorough understanding of the rights associated with the employee and employers. During this training course, they will become familiar with local recruitment of citizens and abroad within legal boundaries. They will also learn about the vision of Emiratisation, which includes various initiatives, incentives and provisions to boost Emiratisation. Our highly skilled and professional instructor with years of teaching experience will conduct this training. 

Course Objectives

  • To understand the current economic situation in the UAE, Labour Law
  • To increase worker protections and clarify the existing law
  • To avoid contract substitution and set minimum employment standards
  • To establish trust between organisations and their employees
  • To get familiar with the key provisions of the labour law
  • To put in place part-time and flexible working arrangements

After attending this training course, delegates will be able to offer a modernised framework for both individuals and businesses to resource their operations and develop their skills to pursue their careers. They will also drive work opportunities for both young and experienced Emiratis in the private sector.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Recruitment Assessment and Selection Training Course Outline

Module 1: Modern Recruitment

  • What is Recruiting?
  • What Does Recruitment Involve?
  • Types of Recruiting
  • Steps in Hiring Process
  • Tips for Effective Recruiting
  • Modern Recruitment Techniques

Module 2: Develop Recruitment Plan

  • Introduction to Recruitment Plan
  • Importance of Recruitment Plan
  • Creating a Successful Recruitment Plan
  • Benefits of Recruitment Plan
  • Revamp Hiring Process

Module 3: Navigating the Recruitment Process

  • Key Attributes Every Employee Should Have
  • SMART Job Description
  • Job Requisition and Advert
  • Write a Person specification
  • Decision Making in Recruitment
  • Recruitment Key Performance Indicators (KPIs)

Module 4: Recruitment Assessment

  • What is Recruitment Assessment?
  • Types of Recruitment Assessment Tools
  • Talent Assessment Methods in Recruitment
    • Work Samples
    • Job Simulations
    • Cognitive Ability Testing
    • AI-Powered Video Interviews
    • Job Trials
    • Exercises and Games

Module 5: Selection Techniques and Psychometric Analysis

  • Types of Employee Selection Methods
  • Best Employee Selection Techniques for Choosing Top Talent
  • Traits and Skills are Measured by Psychometric Tests
  • Types of Psychometric Tests
  • Benefits of Psychometric Testing

Module 6: Working with Assessment Centres

  • Online Tools for Recruitment
  • Design an Assessment Centre
  • Track and Improve Employee Performance
  • Auditing Recruitment and Hiring Process

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Prerequisites

There are no formal prerequisites for attending this Recruitment Assessment and Selection Training course.

Audience

This training is designed for those who want to advance their functional expertise and competence in recruiting candidates. 

Recruitment Assessment and Selection Training Course Overview

The recruitment and selection processes are the identification of the need for a position, the holder's posting of the position, the establishment of the positions and job requirements, and the selection of the best candidate. Recruitment assessment tools evaluate the candidate's aptitude for handling organisational activities. This training aims to provide learners with the knowledge and effective techniques to determine whether an applicant is a culture fit and communicate during the hiring process. Holding essential recruitment skills enables individuals to claim high-profile designations in multinational corporations and expand their professional network within a short span of time.

In this 1-day Recruitment Assessment and Selection Training course, delegates will gain comprehensive knowledge of assessing the recruitment process and selecting candidates. During this training, delegates will learn about steps in the hiring process to identify the needed talent. They will also learn about SMART job descriptions that define the functional responsibilities. Our highly skilled and professional instructor, who has years of teaching experience, will conduct this training, and equip delegates with the required skills.

Course Objectives

  • To learn about how to develop a recruitment plan
  • To become familiar with how to write a job requisition
  • To gain knowledge of testing ambition in a job interview
  • To know about how to make decisions in HR and recruitment
  • to create a person specification for the purpose of filling a position
  • To publicise a job opening to attract highly skilled personnel

After attending this training, delegates will be able to collect application information and organise candidates based on experience and skill sets. They will also be able to design an assessment centre that reflects the brand's recruitment and company culture. 

 

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Course Outline

Module 1: Introduction to the Company

  • Company History and Values
  • Overview of Products/Services
  • Organizational Structure and Key Departments
  • Introduction to Company Culture and Expectations

Module 2: Workplace Communication

  • Importance of Effective Communication in the Workplace
  • Communication Methods and Channels within the Company
  • Professional Email Etiquette and other Written Communication Best Practices
  • Active Listening and Effective Verbal Communication Techniques

Module 3: Professionalism and Workplace Etiquette

  • Workplace Dress Code and Grooming Standards
  • Workplace Etiquette, including Appropriate Language and Behavior
  • Time Management and Punctuality
  • Building Professional Relationships within the Workplace

Module 4: Health and Safety

  • Overview of Company Health and Safety Policies and Procedures
  • Emergency Procedures and Protocols
  • Identifying and Reporting Potential Hazards in the Workplace

Module 5: Cyber Security Awareness

  • Overview of Cyber Security Threats and Risks
  • Best Practices for Protecting Company and Personal Data
  • Understanding Company Policies on Cyber Security and Data Protection
  • Identifying and Reporting Potential Security Breaches

Module 6: Career Development and Training Opportunities

  • Introduction to Company Career Development Programs and Opportunities
  • Overview of Available Training and Development Programs
  • Setting Career Goals and Planning for Career Growth within the Company

Module 7: Diversity and Inclusion

 

  • Overview of Company Policies and Initiatives Related to Diversity and Inclusion
  • Understanding and Respecting Different Cultures, Backgrounds, and Perspectives
  • Addressing Unconscious Biases and Stereotypes in the Workplace

Module 8: Customer Service

  • Understanding the Importance of Providing Excellent Customer Service
  • Overview of Company Policies and Procedures Related to Customer Service
  • Techniques for Dealing with Difficult Customers and Resolving Complaints

Module 9: Project Management

  • Introduction to Project Management Concepts and Methodologies
  • Overview of Project Management Tools and Software used in the Company
  • Understanding Project Goals and Objectives, Timelines, and Budget

Module 10: Performance Management and Feedback

  • Overview of Company Performance Management Policies and Procedures
  • Understanding Performance Goals and Expectations
  • Techniques for giving and Receiving Constructive Feedback

Module 11: Corporate Social Responsibility

  • Overview of Company Policies and Initiatives Related to Corporate Social Responsibility
  • Understanding the Impact of Business Operations on the Environment and society
  • Participating in Company-Led Social Responsibility Activities and Programs

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Prerequisites

There are no formal prerequisites for attending this training course.

Audience

This course is suitable for anyone who are interested in joining a new company or they are entering a new workforce.

Graduate Induction Program Overview

The Graduate Induction Program is intended to assist new graduates in settling into their new jobs within the firm. This curriculum equips individuals with the information and abilities they need to effectively navigate the workplace and make a meaningful influence on the business. From organisational culture and values to communication skills, health and safety rules, and cyber security awareness, the curriculum covers a wide variety of subjects. Graduates also learn about career growth and training possibilities within the organisation, as well as project management, customer service, feedback strategies, and workplace diversity and inclusion.

This 2-day Graduate Induction Training program covers the essential topics new graduates need to know when entering a new company. The program includes modules on company culture, workplace communication, professionalism, health and safety, cyber security awareness, and career development opportunities. The training is designed to provide a comprehensive introduction to the company and its policies and to help new graduates develop the skills they need to succeed in the workplace. They cover topics such as diversity and inclusion, customer service, project management, performance management and feedback, and corporate social responsibility.

Course Objectives

  • Understand the company's history, culture, and values
  • Develop effective communication skills and workplace etiquette
  • Learn career development and training opportunities within the company
  • Gain an understanding of project management concepts and methodologies
  • Develop techniques for giving and receiving constructive feedback
  • Gain an understanding of diversity and inclusion in the workplace

After attending this training program, delegates will be able to get a comprehensive understanding of the company and its operations, as well as the skills necessary to succeed in their new roles.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Talent Acquisition Training Course Outline

Module 1: Introduction to Talent Acquisition

  • What is Talent Acquisition?
  • Effective Talent Acquisition
  • Tips for Effective Talent Acquisition
  • Talent Acquisition Process
  • Talent Recruitment Trends
  • Pillars of Talent Acquisition
  • Talent Acquisition Vs Recruitment
  • Old Rules Vs New Rules of Talent Acquisition

Module 2: Strategies Tool for New Age Talent Acquisition

  • Create a Charismatic Culture
  • Build a Sticky Culture
  • Build a Social – Media Framework
  • Implement Rising Stars as a Goodwill Builder
  • Communicate Organisation's Career Development Programs
  • Annually Assess Top Performers

Module 3: Implement Talent Acquisition Strategies to Meet Business Needs

  • Skills Required to Ensure Business Objectives are Continuously Met and Review
  • Skills Gap Analysis
  • Develop an Internal Mobility and Succession Plan
  • Plan for Attrition
  • Analyse Company Demographics
  • Determine Gaps and Therefore External Recruitment Needs
  • Develop an External Sourcing Strategy

Module 4: Steps of Talent Acquisition

  • Attract
  • Select
  • Track
  • Interview and Hire
  • On-Board

Module 5: Talent Acquisition Strategies

  • Talent Acquisition Strategy
  • Techniques to Boost Organisation's Talent Acquisition
  • Build a Successful Talent Acquisition Strategy
  • Strategies to Make Talent Acquisition Less Complex

Module 6: Talent Management

  • What is Talent Management?
  • Types and Process of Talent Management
  • Talent Management – Four-Step Approach
  • Talent Gap
  • Methodologies of Talent Management
  • Performance Management

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Prerequisites

There are no formal prerequisites for attending this Talent Acquisition training course.

Audience

This Talent Acquisition Training is designed for anyone who wants to gain in-depth knowledge about Talent Acquisition. 

Talent Acquisition Training Course Overview

Talent Acquisition is the process of identifying and acquiring skilful employees to meet your organisation's needs. It is commonly a role of the HR (Human Resources) department. Talent Acquisition is essential because locating and hiring the most skilled person is vital to an organisation's business plan and directly affects its future success. An effective Talent Acquisition strategy enables organisations to attract the most skilled and talented employees available, improving the organisation's performance and results. Adding Talent Acquisition as a skill in learners' profiles will help them climb the ladder of success in value and career opportunities. This Talent Acquisition course will also help learners obtain highly reputed jobs and upgraded salaries.

Our 1-day Talent Acquisition Training course aims to provide delegates with a comprehensive knowledge of Talent Acquisition. During this course, delegates will learn about various tips for effective Talent Acquisition. They will also learn about various essential topics such as talent recruitment trends, building a sticky culture, skills gap analysis, talent acquisition strategy, the difference between talent acquisition and talent management, and many more. Our highly professional trainer with years of experience in teaching such courses will conduct this training course and will help you get a complete understanding of this course.

This training will also cover the following concepts:

  • Talent Acquisition process
  • Strategies tool for new age Talent Acquisition
  • Develop an internal mobility and succession plan
  • Develop an external sourcing strategy
  • Steps of Talent Acquisition
  • Strategies to make Talent Acquisition less complex
  • Talent management

At the end of this Talent Acquisition Training course, delegates will easily build a successful Talent Acquisition strategy and use various techniques to boost the organisation's Talent Acquisition. They will also be able to use various strategies tools for age Talent Acquisition. 

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Digital Transformation in HR Training Course Outline

Module 1: Growing the Digital Economy Alongside Disruptions

  • Overview of the Digital Economy and the New Industrial Age
  • Disruptions Across Industries and Functions
  • Impact on Future Work Models and the Workforce

Module 2: Need for and Having the Right Mindset

  • Fast-Changing and Uncertain World
  • What Does Transformation Mean?
  • Growth Mindsets in the Digital Age
  • Why We Need to Adapt?

Module 3: Game Changers: Culture, Data, and Strategy

  • Transformation Starts with a Change in Culture
  • Data-Driven Transformation with Analytics
  • Building a Sustainable Agile Digital Strategy for HR

Module 4: Value Prepositions

  • Multidimensional Operating Models
  • Enabling Sensible Business Efficiency and Value
  • Achieving Effective Functional Excellence

Module 5: Demand for the Human-Centric Experience

  • Forgetting the Human in Human Resources
  • Focusing on Inspiring Employee Moments and Experiences
  • Designing Future Workplaces
  • Importance of Relationships and Wellbeing Programmes

Model 6: Evolving the Future of Work, Jobs, and the Workforce

  • Basis for the Future of Work and the Need for Adaptive Working
  • Impact of the Gig Economy and the Next Generation in Jobs
  • Preparing HR for the Future of Work, Jobs and Workforce

Module 7: Ongoing Augmentation, Reskilling, and Collaboration

  • Rise of Automation, Artificial Intelligence, and Augmentation
  • Reskilling Imperative and Solutions for the Organisation
  • Human and Machine Collaboration
  • Ethics, Protection, Risks, and Humanity

Module 8: Recreating the Organisation as a Living Organism

  • Evolution of Modern Organisation and Movements
  • Transforming an Organisation from a Machine to a Living System
  • Enabling a Responsive and Sustainable Organisation

Module 9: Driven by Innovation and Led by People

  • Unlocking New Values with Innovation
  • Establishing the Innovation Culture

Module 10: Sustainable Evolution

  • Caring for Sustainable Development and Creating a Fairer Society
  • Growing Ecosystems and Social Capital
  • Community-Driven Learning in Organisation

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Prerequisites

There are no formal prerequisites to attend this Digital Transformation in HR Training course.

Audience

This Digital Transformation in HR Training course is ideal for anyone who wants to implement new technology and practices in their HR department to improve productivity and be relevant in the digital age.

Digital Transformation in HR Training Course Overview

HR digital transformation is the process of automating and making operational HR activities data-driven. The primary purpose of digital transformation in HR is to automate processes and reduce the time spent on repetitive tasks. Digital Transformation in HR is helping businesses to make informed workforce and business decisions and solve various business challenges. This training course will upgrade the learners’ calibre to streamline workflows to improve overall work productivity and management capabilities as an HR professional. It will also help the delegates to provide accurate information regarding choosing the correct tool and technique for bringing Digital Transformation in HR. Selecting our popular Digital Transformation in HR Training course will help the individuals to attain many excellent opportunities such as HR transformation and optimisation manager, HR transformation senior project manager, HR program manager, and many other job designations globally.

The Knowledge Academy’s 1-day Digital Transformation in the HR Training course is designed to help delegates in gaining the knowledge required to create strategies for driving digital transformation in HR. During this training course, delegates will learn the impact on future work models and the workforce in this HR digital transformation, growth mindsets in the digital age, etc. Delegates will be able to get an overview of the digital economy and the new industrial age to prepare HR for the future of work, jobs, and workforce.

It also accommodates the delegates with the related concepts, such as:

  • Forgetting the human in human resources
  • Basis for the future of work and the need for adaptive working
  • Focusing on inspiring employee moments and experiences
  • Impact of the gig economy and the next generation in jobs
  • Preparing HR for the future of work, jobs and workforce
  • Enabling a responsive and sustainable organisation

At the end of this training course, delegates will be able to gain expertise about the multidimensional operating models used in HR digital transformation. They will also be able to know the rise of automation, artificial intelligence, and augmentation to design future workplaces accordingly. Our profoundly skilled trainer with ample knowledge will help delegates to enhance their understanding of technology and data within the HR department and take their organisation to the next level to attain business objectives.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Direct and Indirect Discrimination Training Course Outline

Module 1: Discrimination

  • Legal Definition of Discrimination
  • Law Only Protects Individuals
  • Where can You be Discriminated?
  • Six Forms of Discrimination
  • Requirement of a Connection with the Grounds of Discrimination
  • Inadequate Accessibility
  • Harassment and Sexual Harassment
  • Instruction to Discriminate
  • Court Decides on Compensation

Module 2: Types of Discrimination

  • Direct Discrimination
  • Indirect Discrimination
  • Organisational, Institutional, and Structural Discrimination

Module 3: Difference between Direct and Indirect Discrimination

  • Examples of Direct Discrimination
  • Objective Justification of Indirect Discrimination
  • Direct Vs Indirect Discrimination
  • How to Fight Direct and Indirect Discrimination?

Module 4: Discrimination at Work

  • Age Discrimination
  • Bullying in the Workplace
  • Human Rights in the Workplace
  • Racial Discrimination
  • Religious Belief and Political Opinion Discrimination
  • Sex Discrimination and Equal Pay
  • Sexual Orientation Discrimination

Module 5: How to Cope with Discrimination?

  • Stress and Health
  • Discrimination, Big and Small
  • Dealing with Discrimination
  • Measures to Prevent Discrimination

Module 6: Acting About Discrimination

  • Deciding What Action to Take About Discrimination
  • Getting Information About Your Discrimination Case
  • Taking Legal Action About Discrimination
  • Check the Time Limits for Taking Legal Action About Discrimination
  • Check What You Need to Show the Court in a Discrimination Claim
  • Check What You Can Do About Harassment
  • Acting About Discrimination in Health and Care Services

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Prerequisites

This Direct and Indirect Discrimination Training course has no formal prerequisites.

Audience

This Direct and Indirect Discrimination Training course is designed for anyone who wants to learn about different types of discrimination and their negative consequences.

Direct and Indirect Discrimination Training Course Overview

Direct discrimination is when a person is treated unfairly because of a particular physical or mental characteristic. Indirect discrimination is a practise or rule that affects each individual equally but has a worse impact on some people than others. Both types of discrimination have an adverse effect on society and individuals, as they may result in anxiety, sadness, depression, and a feeling of guilt and emptiness. This training session aims to provide learners with knowledge of their rights and how to fight discrimination. It will help individuals recognise and combat workplace harassment and discrimination, as well as foster a culture of respect. Pursuing this training helps individuals get equipped with the necessary skills to enhance their career opportunities and increase their earnings.

This 1-day Direct and Indirect Discrimination Training course illuminates the wrongs of Direct and Indirect Discrimination and prepares delegates to deal with and combat it. During this training course, they will learn about the requirements of establishing a connection with the grounds of discrimination and the objective justification of indirect discrimination. They will also learn the importance of building a positive and healthy workplace so they feel safe and happy at work. Our highly educated trainer with years of teaching experience will conduct this training and help delegates to combat discrimination and provide safe workplace.

Course Objectives

  • To prevent and tackle discrimination at the workplace
  • To know how to eliminate discrimination and harassment
  • To understand the circumstances of being discriminated
  • To raise a grievance concerning equality or discrimination
  • To learn the difference between direct and indirect discrimination
  • To become acquainted with human rights and to retaliate against any type of discrimination

After attending this training course, delegates will be able to defend their rights and wellbeing since everyone has a right to access the same rights and opportunities in life. They will also be able to develop a sense of accountability for upholding a safe workplace environment.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Effective Employee Engagement Training Course Outline

Module 1: Introduction to Employee Engagement

  • What is Employee Engagement?
  • Levels of Employee Engagement
  • Why is Employee Engagement Important?
  • Benefits of Employee Engagement
  • How to Improve Employee Engagement?
  • What are the Drivers of Employee Engagement?
  • How is Employee Engagement Measured?
  • How to Create an Employee Engagement Action Plan?
  • Employee Engagement Tools

Module 2: Employee Engagement Models

  • What is an Employee Engagement Model?
  • Why Do We Need Employee Engagement Models?
  • What are the Employee Engagement Theories and Models?

Module 3: Employee Engagement Strategy

  • What is an Employee Engagement Strategy?
  • Why is an Employee Engagement Strategy Important?
  • Types of Employee Engagement Strategy
  • What Impacts Employee Engagement?
  • How to Implement Employee Engagement Strategies?
  • Employee Engagement Best Practices

Module 4: Leadership Strategies

  • Ways to Build Leadership Strategies
  • How to Develop Leadership Skills in Employees?
  • Leadership Skills Development
  • Identifying Leadership Development Goals

Module 5: Employee Engagement Initiatives

  • What are Employee Engagement Initiatives?
  • What is in the Employee Engagement Checklist?
  • Benefits of Employee Engagement Initiatives
  • Employee Engagement Initiatives Ideas
  • How to Make the Most of Employee Engagement Initiatives?

Module 6: Transparency at Work

  • What is Workplace Transparency?
  • Why is Transparency in the Workplace Important?
  • What are the Benefits of Workplace Transparency?
  • Ways to Create Transparency at Work

Role of Technology in Driving Workplace Transparency

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Prerequisites

There are no formal prerequisites for attending this Effective Employee Engagement Training course.

Audience

This course is for everyone who wants to promote employee engagement among workers in organisation.

Effective Employee Engagement Training Course Overview

Employee engagement is important to develop strong working relationships among workers and increase the productivity rates of organisations. Studying this training helps individuals enhance their management skills to make the entire staff feel more seen and heard. This training helps learners focus on structure and strategy, which play a significant role in whether they are able to achieve the objective of genuine happiness. Individuals with knowledge to implement employee engagement strategies will get lucrative jobs in multinational corporations.

In this 1-day Effective Employee Engagement Training course, delegates will learn how to improve employee satisfaction to increase their performance. During this training, delegates will learn about employee engagement initiatives to grow engagement in organisations. They will understand leadership development goals and formulate a plan. The Knowledge Academy’s highly professional and knowledgeable tutor, who has years of teaching experience, will conduct this training.

Course Objectives

  • To give employees a greater emotional connection to their organisation
  • To achieve transparency is to share employee’s learnings and mistakes
  • To understand the role of the employee engagement model
  • To keep documents organised to foster trust and transparency in the workplace
  • To learn employee engagement checklist for improving retention
  • To develop new skills and capabilities for the professional growth of employees

At the end of this training course, delegates will be able to keep communication channels open by scheduling recurring team meetings. They will also be able to increase a company’s revenue and build good customer relationships.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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HR Training FAQs

FAQ's

Please arrive at the venue at 8:45am.
Please see our HR Training courses available in Philippines
The Knowledge Academy is the Leading global training provider for HR Training.
The price for HR Training certification in Philippines starts from $.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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