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Virtual Salesperson Training is part of our Black Friday sale. Lock in up to 60% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

Virtual Salesperson Masterclass​ Course Outline

Module 1: Introduction

  • Personal Assessment
  • Personal Learning Plan and Manager Coaching
  • Introduction to Creating Client Value

Module 2: The Foundation Layer – Interpersonal Skills

  • R3 – The Engaging Call
  • Building Rapport
  • Active Listening
  • Questioning Techniques
  • Role-Play: Call Skills

Module 3: Building Awareness of Needs

  • Identifying Opportunities
  • Account Entry and Buyer Roles
  • Building Insight and Momentum
  • Providing Value
  • Role-Play: Awareness of Needs

Module 4: Competing in the Assessment of Alternatives

  • Qualifying and Prioritising
  • Identifying Decision Criteria
  • Creating a Pitch Strategy
  • Managing Stakeholders
  • Role-Play: Assessment of Alternatives

Module 5: Alleviation of Risk

  • Identifying and Alleviating Risks
  • Gaining Commitment
  • Role-Play: Alleviation of Risk

Module 6: Negotiation

  • Negotiation and the Buying Cycle
  • Planning: BATNA and Interests
  • Exploring Gives and Gets
  • Anchoring and Framing
  • Role-Play: Securing the Deal
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Who should attend the Virtual Salesperson Masterclass?

The Virtual Salesperson Masterclass is designed for individuals interested in becoming skilled Sales Professionals in a Virtual or Remote work setting. This training can be beneficial for a wide range of professionals, including:

  • Sales Managers
  • Sales Representatives
  • Customer Service Representatives
  • Marketing Professionals
  • Business Development Executives
  • Consultative Sellers
  • Digital Sales Professionals

Prerequisites for the Virtual Salesperson Masterclass

There are no formal prerequisites to attend this course. However, a basic understanding of sales can be beneficial for delegates.

Virtual Salesperson Masterclass Overview

The Virtual Salesperson Masterclass is a comprehensive training to equip sales professionals with the skills and techniques required for effective virtual selling. In this course, delegates will delve into the intricacies of virtual sales, exploring various digital platforms and communication strategies to enhance their sales performance.

Proficiency in virtual selling is crucial, where online interactions have become the norm. Sales professionals, business owners, and entrepreneurs aiming to thrive in the digital marketplace must master virtual sales techniques. This mastery ensures they can establish meaningful connections, drive sales, and build lasting relationships with clients and customers.

This intensive 1-day training empowers delegates with practical knowledge and hands-on skills for virtual selling success. Through interactive sessions, real-life case studies, and role-playing exercises, delegates will learn to navigate virtual platforms, create impactful online presentations, handle objections effectively, and close deals seamlessly.

Course Objectives

  • To understand the fundamentals of virtual selling and its impact on modern business practices
  • To explore various virtual communication platforms and tools essential for sales professionals
  • To master the art of creating compelling online presentations and engaging virtual sales pitches
  • To learn effective strategies for building trust and rapport with clients in the virtual environment
  • To develop skills in handling objections and overcoming challenges specific to virtual sales interactions
  • To gain insights into data-driven decision-making for optimising virtual sales strategies
  • To practice ethical selling practices and maintain professionalism in virtual interactions
  • To enhance delegate's confidence and competence in closing deals and achieving sales targets through virtual channels

After completing the Virtual Salesperson Masterclass, delegates will receive a certification validating their expertise in virtual selling techniques. This certification not only acknowledges their newfound skills but also enhances their credibility in the industry.

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What’s included in the Virtual Salesperson Masterclass?

  • World-Class Training Sessions from Experienced Instructors
  • Virtual Salesperson Certificate
  • Digital Delegate Pack
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Train Your Workforce

Looking for Virtual Salesperson Training in-house or onsite training in Ottawa? We specialise in corporate group training and bulk bookings for organisations of all sizes in Ottawa. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take Virtual Salesperson Training in Ottawa

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 13 Nov 2026

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

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Package deals for Virtual Salesperson Training in Ottawa

Our training experts have compiled a range of course packages on a variety of categories in Virtual Salesperson Training, to boost your career. The packages consist of the best possible qualifications with Virtual Salesperson Training, and allows you to purchase multiple courses at a discounted rate.

Virtual Salesperson Masterclass | Virtual Job Roles in Ottawa FAQs

Who are Virtual Salespersons?

Virtual salespersons can be independent contractors or remote employees that an organisation recruits to complete particular sales tasks, projects, or roles.

What are the pre-requisites?

In this Virtual Salesperson Masterclass training, there are no formal prerequisites.

Who should attend this course?

This Virtual Salesperson Masterclass training is designed and is best suited for professionals seeking the following skills such as Manager interaction and coaching etc.

What are the benefits of Virtual Salespersons?

The following are the benefits: • Research company directories for leads. • Manage CRM software like Salesforce and Zoho. • Schedule calls and appointments. • Organise and update the lead database. • Set reminders for follow-ups. • Data entry.

What are the concepts of Alleviation of Risk?

The following are the concepts of the Alleviation of Risk: • Identifying and Alleviating Risks • Gaining Commitment • Role-Play: Alleviation of Risk

What is the duration of this course?

This course is 1 day.

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Virtual Salesperson Training in Ottawa?

The training fees for Virtual Salesperson Training in Ottawa starts from CAD2795

Which is the best training institute/provider of Virtual Salesperson Training in Ottawa?

The Knowledge Academy is one of the Leading global training provider for Virtual Salesperson Training.

What are the best Virtual Online Job Roles Training courses in Ottawa?

Please see our Virtual Online Job Roles Training courses available in Ottawa

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water
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