Course information

Senior Management Training Course Outline

Module 1: Communication Skills

  • Effective Interpersonal Communication
  • Understanding the Environment
  • Emotional Intelligence
  • Delivering and Receiving Feedback
  • Handling Difficult Conversations
  • Active Listening and Presentations
  • Non-verbal and Verbal Communication
  • Presentations
  • Written and Oral Communication

Module 2: Conflict

  • Interpersonal and Organisational Conflict Resolution
  • Mediation

Module 3: Creativity and Innovation

  • Creative Thinking
  • Customer Service and Support

Module 4: Employee Wellbeing

  • Assisting the Employees
  • Safety and Wellness of the Employees
  • Stress Management
  • Violence Detection and Prevention
  • Work-life Balance

Module 5: Ethics

  • Social Responsibility
  • Inquiry and Questions
  • Meeting Management

Module 6: Group Dynamics

  • Group Problem Solving and Decision Making
  • Learn to Lead Groups and Meetings
  • Online Groups
  • Questioning Techniques

Module 7: Leadership Training

  • Common Employment Laws
  • Crisis Management
  • Dealing with Ineffective Managers
  • Learn about Effective Decision Making
  • Delegation
  • Demonstrating Integrity and Courage
  • Employee Maintenance
  • Managing Absenteeism and Employee Performance
  • Managing in Tough Times
  • Strategic Leadership and Thinking
  • Supervision and Management

Module 8: Performance Management

  • Capacity Building
  • Disciplinary Action
  • Goal Setting and Feedback
  • Performance Development, Improvement, Measurement, and Planning

Module 9: Project Management Training

  • Benchmarking
  • Balanced Scorecard
  • Plan-Do-Study-Act Cycle for Continuous Improvement
  • Problem Solving and Lean Concepts
  • Systems Thinking

Module 10: Executive Training

  • Team Building
  • Employee Empowerment and Involvement
  • Team Building Activities
  • Self-Directed Teams
  • Team Performance Management

 

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Who should attend this Senior Management Training Course?

The Senior Management Training Course is meant for professionals in Senior Management positions who want to enhance their management skills. This course can benefit a wide range of professionals, including:

  • Department Heads
  • Directors
  • Senior Executives
  • Vice Presidents
  • General Managers
  • Regional Managers
  • Business Unit Managers
  • Strategy Managers

Prerequisites of the Senior Management Training Course

There are no formal prerequisites for this Senior Management Course.

Senior Management Training Course Overview

The Senior Management Course is a valuable addition to our range of Management Courses, focusing on equipping Senior Managers with effective management methods tailored to their needs. In present times, the ability to lead with a personalised management style is of utmost importance. This Management Course offers an understanding of key aspects, like communication skills, conflict management, and performance management.

Understanding the principles covered in this course is imperative for Senior Managers and aspiring leaders across various industries. Mastery of these skills and this Management Qualification is essential for those who aim to excel in their roles and drive organisational success. Senior Managers should strive to master this subject as it empowers them to lead by example, resolve conflicts, enhance team performance, and foster effective communication.

The 1-day Management Course by The Knowledge Academy is designed to empower Senior Managers with practical tools and knowledge. Delegates will learn to develop their unique management style and apply it effectively within their organisations and teams. Through interactive sessions, real-world case studies, and expert guidance, this Management Training will enhance communication skills, leadership abilities, conflict resolution techniques, and performance management strategies.

Course Objectives

  • To provide Senior Managers with a comprehensive overview of effective management methods
  • To empower delegates to develop their own personalised management style
  • To enhance communication skills to facilitate better team collaboration
  • To provide leadership training for guiding teams towards success
  • To equip Senior Managers with conflict management techniques
  • To improve performance management strategies to drive organisational excellence

Upon completion of this Management Course, delegates will emerge as more effective and confident Senior Managers. They will possess the skills and knowledge needed to lead their teams, resolve conflicts, and enhance performance, ultimately contributing to the success of their organisations and their personal growth as leaders in any industry.

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What’s included in this Senior Management Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Senior Management Certificate
  • Digital Delegate Pack

Why choose us

Our Mississauga venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mississauga is the sixth largest city in Canada. It is in the south of the province of Ontario in the region of peel. The city is estimated to have a population of around 715,000 people. The rapid growth of this city is attributed to its proximity to Toronto. It was originally built as suburb of Toronto. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Mississauga is served by the Peel District School Board, which operates the secular English speaking public schools. There is also a school board that runs the local catholic schools and a board that runs the French speaking schools in the area, one for the secular French schools and one for the catholic French schools. There are a number of schools in the area that offer specialised programs. These include the French immersion schools such as Clarkson Secondary School and Streetsville Secondary School. There are three schools in the areas that off a Regional Arts Program and two that offer a specialist sci-tech program for students who are gifted in these areas. There is also two schools that offer support for those studying for the international baccalaureate plus numerous other programs. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Mississauga is home to one of the three campuses run by the University of Toronto. This university is ranked as the 34th best university in the world and is the second highest ranked Canadian university in the rankings. The campus was established in 1967 and is the universities second largest division. It is home to 12,000 students. They have 15 academic departments and pupils can choose from 148 programs to participate in from 89 areas of study. Students can study both undergraduate and graduate programs on this campus. This campus also has an excellent research environment that has helped the staff and researchers become internationally recognised for their work. The university includes Institutes for Management and Innovation, and Communication, Culture, Information and Technology.

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Address

Robert Speck 2
2 Robert Speck Parkway
Suite 750
Mississauga
Ontario
L4Z 1H8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Management Training | Senior Management Training in Mississauga. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Management Training | Senior Management Training in Mississauga, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Management Training | Senior Management Training in Mississauga FAQs

The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this Senior Management Training course.
The role of Senior Manager in business is to plan and maintain work, handle various departments and teams, providing guidelines that support and promote the optimum performance of their organisation.
Management helps in achieving group goals, increases efficiency, creates a dynamic organisation, helps in achieving personal objectives and development of the company.
The executive skills of Senior Manager are leadership, subject-specific skills, change management, communication, strategic thinking, and decision-making.
The training fees for Senior Management Training certification in Mississauga starts from CAD1695
The Knowledge Academy is the Leading global training provider for Senior Management Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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