Course information

Problem Solving Training Course Outline

Module 1: Introduction to Problem Solving

  • What is Problem Solving?
  • Characteristics of Difficult Problems
  • Barriers to Problem Solving

Module 2: Strategies for Investigating Problems

  • Psychological Strategies
    • Trial and Error
    • Algorithm
    • Heuristics
  • Problem Solving Strategies

Module 3: Overcoming Barriers to Problem Solving

  • Decision Making Problems
  • Troubleshooting and Diagnosis Problems
  • Strategic Performance Problems
  • Policy Analysis Problems
  • Design Problem Solving

Module 4: Models for Problem Solving

  • Deming Wheel – PDCA Cycle
  • Hurson’s Productive Thinking Model
  • Fishbone 
  • TRIZ
    • What is TRIZ?
    • Key Tools of TRIZ

Module 5: Problem Solving Cycle

  • Problem Solving Cycle
    • Identify the Problem
    • Explore Possible Strategies
    • Set Goals
    • Look at Alternatives
    • Select a Possible Solution
    • Implement a Possible Solution
    • Evaluate the Result

Module 6: Applying Critical Thinking to Everyday Problems

  • Make the Best Use of Time
  • Difference Between Urgency and Importance
  • Tackle One Thing at a Time
  • Step by Step Approach
  • Record Progress
  • Modify Habits
  • Tackle Autopilot Mode
  • Change Perspective
  • Be Reasonable and Practical

Module 7: Improving Decision Making Skills and Thinking Capacity

  • Steps to Effective Decision-Making
  • Creating a Paired Comparison Analysis Table
  • Grid Analysis Tool for Decision-Making
  • Improving Decision Making Skills and Thinking Capacity
    • Knowledge
    • Comprehension
    • Application
    • Analysis
    • Synthesis
    • Evaluation

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Who should attend this Problem Solving Course?

The Problem Solving Training Course is ideal for individuals across various professional backgrounds who are seeking to enhance their ability to effectively identify, analyse, and address complex challenges. This course can benefit a wide range of professionals, including:

  • Team Leaders
  • Project Managers
  • Business Analysts
  • Consultants
  • Quality Control Professionals
  • Operations Managers
  • Entrepreneurs and Business Owners

Prerequisites of the Problem Solving Course

There are no formal prerequisites for this Problem Solving Training Course.

Problem Solving Course Overview

In today's fast-paced and dynamic business environment, Problem Solving has emerged as a pivotal aspect of Management. The ability to effectively identify and resolve challenges is not only relevant but essential for success in any professional setting. Problem Solving is the act of determining a problem, identifying its root causes, prioritising solutions, and executing them.

Mastering Problem Solving is of utmost importance for professionals across various domains, including Managers, Executives, and Team Leaders. These individuals, entrusted with critical decision-making responsibilities, need to be proficient in Problem Solving to drive efficiency and innovation within their organisations. By refining these skills, they can adeptly handle complexity, clear obstacles, and bolster their problem-solving capabilities.

The Knowledge Academy's 1-day Problem Solving Training is designed to equip delegates with comprehensive Problem Solving skills that are in high demand among multinational corporations. This course delves into various Problem Solving models, including TRIZ, PDCA Cycle, Hurson’s Productive Thinking Model, and Fishbone Diagrams.

Course Objectives

  • To understand the principles of Problem Solving and its significance in management
  • To explore different Problem Solving models and their practical applications
  • To develop critical thinking and decision-making skills for effective issue resolution
  • To learn tactics and strategies for addressing problems and overcoming obstacles
  • To enhance troubleshooting and diagnosis abilities
  • To identify and address common barriers to effective Problem Solving

Upon completing this Problem Solving Course, delegates will benefit by gaining a profound understanding of Problem Solving, equipping themselves with essential management skills. They will be better prepared to tackle real-world challenges, enhance their decision-making abilities, and contribute significantly to their organisation's success.

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What’s included in this Problem Solving Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Problem Solving Certificate
  • Digital Delegate Pack

Why choose us

Our Montreal venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Montreal is the largest city in the province of Quebec and is the 9th largest city in the whole of the continent of North America. The city is named after the hill in the heart on the city called Mount Royal. It has and estimated population of roughly 1.65 million people. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Montreal and find that picking a secondary school is a fraught decision involving school zones and ratings. Royal West Academy is one of the most prestigious schools in Montreal. It is a public Anglophone secondary school that performs excellently academically. Royal West Academy is part of the English Montreal School Board. The schools mission is to provide a structured environment for those who are committed to academic study. They offer top computer training courses and have an appreciation for the arts, social issues and community responsibilities. To enter this school students must pass an entrance exam due to the limit places that are available. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Montreal has the highest concentration of post-secondary students of all major cities in North America. There are 4 universities, seven degree awarding institutions and 12 CEGEPS (publicly funded pre‑university college in the province of Quebec) in a 5 mile radius. The University of Montreal is the second largest research university in the country. It is ranked 115th in the world and is the 5th highest ranked Canadian university in the world rankings. The university is affiliated with two other higher education institutions in the area; the École Polytechnique de Montréal (School of Engineering) and HEC Montréal (School of Business). The school of business is widely regarded as being one of the best business schools in Canada. The University of Montreal is a Francophone institute which means the lessons are taught predominantly in French.

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Address

Regus,
2001 University Street, Suite 1700
Montreal
Quebec
H3A 2A6

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Problem Solving Course in Montreal. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Problem Solving Course in Montreal, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Problem Solving Course in Montreal FAQs

Problem Solving is the process of identifying, analysing, and resolving issues or challenges to achieve a desired outcome. It involves assessing the situation, generating solutions, evaluating alternatives, and implementing the best course of action to address the problem effectively.
There are no formal prerequisites for this Problem Solving Training.
Professionals from diverse backgrounds, including Managers, Project Leaders, Engineers, Analysts, Entrepreneurs, and anyone seeking to improve problem-solving skills, will benefit from this Problem Solving Training.
With this Problem Solving Training, delegates will be able to hone their risk management skills, prioritise tasks, apply various Problem Solving strategies to tackle issues, and create solutions swiftly. Reap these benefits by attending The Knowledge Academy’s Problem Solving Course.
The primary skills required for Problem Solving include analytical thinking and critical thinking skills. Good communication skills and emotional intelligence are also required for effective Problem Solving. Learn about the subject with The Knowledge Academy’s Problem Solving Online Course.
Problem Solving involves identifying, analysing, and resolving issues through steps like problem identification, analysis, solution generation, evaluation, implementation, outcome monitoring, and adjustment, ensuring effective resolution and continuous improvement in various contexts and industries.
Yes, this Problem Solving Training is suitable for individuals at different career stages, from entry-level employees to senior executives, as it equips delegates with fundamental problem-solving techniques applicable across various roles and industries, fostering professional development and advancement opportunities for all.
Yes, this Problem Solving Training can enhance adaptability and resilience by teaching delegates systematic approaches to analysing and addressing challenges, fostering critical thinking skills, and promoting flexibility in navigating diverse situations, ultimately strengthening individuals' ability to overcome obstacles and thrive in dynamic environments.
In this Problem Solving Training, delegates will learn effective problem identification, analysis, solution generation, implementation techniques, communication skills, and frameworks for continuous improvement, empowering them to address challenges adeptly in various professional contexts.
The Knowledge Academy provides flexible self-paced training for delegates to Learn Problem Solving Online. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Problem Solving Training.
The duration of this Problem Solving Training spans 1 day.
After completing this Problem Solving Course, delegates can pursue roles such as Project Manager, Business Analyst, Operations Manager, Quality Assurance Specialist, and Management Consultant.
Yes, we provide corporate training for this Problem Solving Course, tailored to fit your organisation’s requirements.
This Problem Solving Course's difficulty level can vary based on individual backgrounds and prior experience with problem-solving techniques. However, it is designed to accommodate learners at various skill levels, offering foundational concepts and advanced strategies to cater to diverse needs.
Should you encounter any difficulties accessing Problem Solving Training Course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
The training fees for Problem Solving Course certification in Montreal starts from CAD1695
The Knowledge Academy is the Leading global training provider for Problem Solving Course.
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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