Course information

Operations Management Masterclass Course Outline

Module 1: Introduction to Operations Management

  • Production Functions
  • Functions and Responsibility of Production Management and its Relations to Other Management Functions
  • Automation
  • Difference between Services and Manufacturing
  • Competitiveness and Strategy and Productivity
  • Computing Productivity

Module 2: Product and Service Design

  • Legal and Environmental Issues
  • Lifecycles
  • Product Design and Development
  • Delayed Differentiation
  • Commonality
  • Mass Customisation
  • Standardisation of Products and Services
  • Modular Design
  • Design for Manufacturability
  • Service Design
  • Differences Between Product Design and Service Design
  • Reliability
  • Computer-Aided Design

Module 3: Process Selection, Facility Layout, and Location

  • Types of Manufacturing Processes
  • Flexibility in Manufacturing Systems
  • Computer Integrated Manufacturing (CIM)
  • Facilities Layout
  • Repetitive Process Layout
  • Repetitive Product or Line Layout and its Design
  • Fixed Position Layout
  • Cellular or Group Layout
  • Combination Layout
  • Need for a Facility Location Planning
  • Nature of Location Decisions
  • Factors Affecting Location Decisions
  • Selection of Site for the Plant
  • Procedure for Location Decisions
  • Techniques of Locational Analysis

Module 4: Quality Assurance and Control

  • Quality Control Defined
  • Collection and Presentation of Data
  • Statistical Quality Control (SQC)
  • Importance of Statistical Quality Control
  • Human Behaviour in Managing Quality
  • Total Quality Management (TQM)
  • Determinants of Quality
  • Quality Circles
  • KAIZEN

Module 5: Process Control Charts

  • Analysing a Process
  • Process Flow Charts and Decision
  • Characteristics of Different Production Systems
  • Services and Designing Processes

Module 6: Acceptance Sampling

  • Acceptance Sampling
  • Acceptance Quality Control and Acceptance Sampling
  • Making a Final Choice

Module 7: Inventory Planning and Control

  • Inventory Costs
    • Holding (or Carrying) Costs
    • Cost of Ordering
    • Set Up (or Ordering) Costs
  • Shortage or Stock-out Costs
  • Inventory Control by Classification Systems
  • Inventory Control System

Module 8: Economic Order Quantity

  • EOQ Model

Module 9: Supply Chain Management

  • Benefits and Needs for Supply Chain Management
  • Elements of Supply Chain Management
  • Logistics
  • Electronic Data Interchange
  • E-Commerce
  • Requirements for Supply Chain Management
  • Decisions in Supply Chain Management
    • Internal Supply Chain
    • External Supply Chain
    • Supply Chain Processes
  • Performance Optimisation
  • JIT in Services
 
 

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Who should attend this Operations Management Masterclass?

The Operations Management Masterclass is tailored for professionals across diverse industries who are interested in enhancing their knowledge and skills in the field of operations management. This course is valuable for individuals with roles such as:

  • Operations Managers
  • Supply Chain Managers
  • Logistics Managers
  • Production Managers
  • Inventory Managers
  • Quality Assurance Managers
  • Process Improvement Specialists

Prerequisites of the Operations Management Masterclass 

There are no formal prerequisites for attending the Operations Management Masterclass Course. However, a basic understanding of business concepts and operations terminology can enhance your learning experience.

Operations Management Masterclass Course Overview

Operations Management is the administration of business operations to create the highest possible efficiency and productivity within an organisation. Operations Management helps organisations to use the employees, resources, processes, and policies to maximise profit and achieve sustainable growth. Implementing Operations Management practices help organisations determine the desired direction of the business processes to balance costs and revenue to attain the highest operating profit. Individuals who have the skills to formulate and implement Operations Management processes can have good upward mobility in their job and gain more professional success.

The Knowledge Academy offers this 1-day Operations Management Masterclass course to increase the delegate's ability in handling operational processes in any organisation. This course will help delegates to upgrade their skills to deal with issues in an organisation and learn all the aspects, such as production functions, mass customisation, and inventory costs. They will also learn about manufacturing processes, Computer Integrated Manufacturing (CIM), facilities layout, facility location planning, etc. This course will enhance delegates' skills in optimising different operations processes in organisations to achieve desirable outcomes. This course will be taught by our experienced trainers who will help delegates to gain complete knowledge of Operations Management.

This course also covers some of the salient topics given below:

  • Overview of Operations Management
  • Computing productivity
  • Control flow charts
  • Benefits and needs of supply chain management
  • Performance optimisation

At the end of this course, delegates will be able to compute productivity and do facility location planning. They will become equipped to ensure the quality of goods/services provided in the system, resulting in more efficient work. This course will enable the delegates to handle complex operations by breaking them down into simple processes and become successful professionals.

 

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What’s Included in this Operations Management Masterclass 

  • World-Class Training Sessions from Experienced Instructors
  • Operations Management Training Certificate
  • Digital Delegate Pack

Why choose us

Our Montreal venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Montreal is the largest city in the province of Quebec and is the 9th largest city in the whole of the continent of North America. The city is named after the hill in the heart on the city called Mount Royal. It has and estimated population of roughly 1.65 million people. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Montreal and find that picking a secondary school is a fraught decision involving school zones and ratings. Royal West Academy is one of the most prestigious schools in Montreal. It is a public Anglophone secondary school that performs excellently academically. Royal West Academy is part of the English Montreal School Board. The schools mission is to provide a structured environment for those who are committed to academic study. They offer top computer training courses and have an appreciation for the arts, social issues and community responsibilities. To enter this school students must pass an entrance exam due to the limit places that are available. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Montreal has the highest concentration of post-secondary students of all major cities in North America. There are 4 universities, seven degree awarding institutions and 12 CEGEPS (publicly funded pre‑university college in the province of Quebec) in a 5 mile radius. The University of Montreal is the second largest research university in the country. It is ranked 115th in the world and is the 5th highest ranked Canadian university in the world rankings. The university is affiliated with two other higher education institutions in the area; the École Polytechnique de Montréal (School of Engineering) and HEC Montréal (School of Business). The school of business is widely regarded as being one of the best business schools in Canada. The University of Montreal is a Francophone institute which means the lessons are taught predominantly in French.

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Address

Regus,
2001 University Street, Suite 1700
Montreal
Quebec
H3A 2A6

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Operations Management Training in Montreal. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Operations Management Training in Montreal, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Operations Management Training in Montreal FAQs

Operations Management is a business domain concerned with handling business practices to maximise the productivity of a company/business.
There are no such obligatory conditions needed to attend this course. Therefore, anybody can opt for this Operations Management Masterclass course.
The Knowledge Academy's Operations Management Masterclass course can be attended by anyone who wants to expand their range of skills to handle their responsibilities as an operation manager and increase their organisation's productivity.
Operations management is the business function accountable for handling the means to produce goods and services.
Finance, customers, internal processes, and learning and innovation are the four main types of operations processes used by businesses.
This course is [ ] day(s)
This masterclass level course is designed to provide a wide range of understanding of operational means that includes planning, organising, and managing processes to ensure organisational objectives are completed.
With this Operations Management Masterclass course, you will gain knowledge about converting raw materials into productive goods and services. This course will also provide you with the capability to manage people and develop an understanding of how to run the business processes efficiently and earn profit.
The training fees for Operations Management Training certification in Montreal starts from CAD1695
The Knowledge Academy is the Leading global training provider for Operations Management Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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