Operations Management Course - Canada

Operations Management Training Course Outline

Module 1: Introduction to Operations Management

• Production Functions
• Functions and Responsibility of Production Management and its Relations to Other Management Functions
• Automation
• Difference between Services and Manufacturing
• Competitiveness and Strategy and Productivity
• Computing Productivity

Module 2: Product and Service Design

• Legal and Environmental Issues
• Lifecycles
• Product Design and Development
• Delayed Differentiation
• Commonality
• Mass Customisation
• Standardisation of Products and Services
• Modular Design
• Design for Manufacturability
• Service Design
• Differences Between Product Design and Service Design
• Reliability
• Computer-Aided Design

Module 3: Process Selection, Facility Layout, and Location

• Types of Manufacturing Processes
• Flexibility in Manufacturing Systems
• Computer Integrated Manufacturing (CIM)
• Facilities Layout
• Repetitive Process Layout
• Repetitive Product or Line Layout and its Design
• Fixed Position Layout
• Cellular or Group Layout
• Combination Layout
• Need for a Facility Location Planning
• Nature of Location Decisions
• Factors Affecting Location Decisions
• Selection of Site for the Plant
• Procedure for Location Decisions
• Techniques of Locational Analysis

Module 4: Quality Assurance and Control

• Quality Control Defined
• Collection and Presentation of Data
• Statistical Quality Control (SQC)
• Importance of Statistical Quality Control
• Human Behaviour in Managing Quality
• Total Quality Management (TQM)
• Determinants of Quality
• Quality Circles
• KAIZEN

Module 5: Process Control Charts

• Analysing a Process
• Process Flow Charts and Decision
• Characteristics of Different Production Systems
• Services and Designing Processes

Module 6: Acceptance Sampling

• Acceptance Sampling
• Acceptance Quality Control and Acceptance Sampling
• Making a Final Choice

Module 7: Inventory Planning and Control

• Inventory Costs
  • Holding (or Carrying) Costs
  • Cost of Ordering
  • Set Up (or Ordering) Costs
• Shortage or Stock-out Costs
• Inventory Control by Classification Systems
• Inventory Control System

Module 8: Economic Order Quantity

• EOQ Model

Module 9: Supply Chain Management

• Benefits and Needs for Supply Chain Management
• Elements of Supply Chain Management
• Logistics
• Electronic Data Interchange
• E-Commerce
• Requirements for Supply Chain Management
• Decisions in Supply Chain Management
  • Internal Supply Chain
  • External Supply Chain
  • Supply Chain Processes
• Performance Optimisation
• JIT in Services

Who Should Attend this Operations Management Training?

The Operations Management Training Course is designed to provide a comprehensive understanding of managing and optimising operational processes within an organisation. This course is especially beneficial for the following professionals: 

• Operations Managers
• Supply Chain Managers
• Logistics Managers
• Production Managers
• Inventory Managers
• Quality Assurance Managers
• Process Improvement Specialists

Prerequisites of the Operations Management Training  

There are no formal prerequisites for attending the Operations Management Course. However, a basic understanding of business concepts and operations terminology can enhance your learning experience.

Operations Management Training Overview

Operations Management drives organisational success by using resources efficiently. This Operations Management Course equips delegates with core concepts to streamline processes, cut costs, and boost productivity.

Proficiency in Operations Management is essential for professionals overseeing processes, logistics, or supply chain activities. Mastering this discipline enables delegates to streamline workflows and align operations with strategic goals.

This 1-Day Operations Management Course, offered by The Knowledge Academy, provides delegates with practical skills and actionable insights into Operations Management.

Operations Management Training Course Objectives

• To understand key principles of operations management
• To optimise resources for maximum productivity
• To implement strategies for process improvement
• To analyse operational challenges and propose effective solutions
• To utilise data and metrics for informed decision-making
• To enhance workflow efficiency and reduce operational costs
• To improve customer satisfaction through effective operations
• To align operations with broader organisational goals

Delegates will gain an internationally recognised certification, validating their expertise in Operations Management. This credential enhances career prospects, equipping delegates with the confidence and skills to excel in operational roles and drive organisational success. Explore The Knowledge Academy’s wide range of Management Courses to further develop your expertise.

What’s Included in this Operations Management Training

• World-Class Training Sessions from Experienced Instructors
• Operations Management Training Certificate
• Digital Delegate Pack