Course information

ISO 9001 Foundation Course Outline

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses         
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

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Who should attend this ISO 9001 Foundation Training Course?

The ISO 9001 Foundation Training Course is suitable for individuals who are new to Quality Management Systems and ISO standards. This course is designed to provide a fundamental understanding of ISO 9001 principles and concepts. This ISO 9001 Certification Course can be beneficial to a wide range of professionals, including:

  • Quality Managers
  • Project Managers
  • Auditors
  • Business Analysts
  • HR Managers
  • Process Engineers
  • Compliance Officers

Prerequisites of the ISO 9001 Foundation Training Course

There are no formal prerequisites for this ISO 9001 Foundation Training Course. However, basic knowledge of Quality Management concepts and business processes can be beneficial for the delegates attending this ISO 9001 Certification Training.

ISO 9001 Foundation Course Overview

The ISO 9001 Foundation Course introduces the principles and requirements of ISO 9001, a globally recognised standard for quality management systems. This ISO 9001 Certification Course is essential for individuals looking to understand how ISO 9001 standards can help organisations improve efficiency, customer satisfaction, and operational effectiveness, ensuring they remain competitive in today's market.

Proficiency in this ISO 9001 Certification is vital for professionals across various sectors aiming to enhance their organisation's quality management practices. This course is particularly beneficial for Quality Managers, Operational Managers, and anyone involved in implementing, maintaining, or supervising a QMS. Knowing ISO 9001 principles is vital for improving customer satisfaction and organisational growth.

The Knowledge Academy’s 1-day ISO 9001 Certification Training Course is designed to provide participants with a solid understanding of the core elements of the ISO 9001 standard, including its process approach, risk-based thinking, and commitment to continual improvement. Through lectures, discussions, and practical exercises, delegates will learn how to apply ISO 9001 principles to enhance organisational performance and align quality management with business strategy.

Course Objectives

  • To understand the purpose and benefits of a Quality Management System (QMS)
  • To gain insight into the ISO 9001:2015 standard's requirements and its application in various organisational contexts
  • To comprehend the process approach, including planning, operation, checking, and improvement of a QMS
  • To recognise the importance of customer focus and the commitment to continual improvement within the QMS framework
  • To learn how to interpret and apply the principles of ISO 9001 in the context of an organisation's specific needs

After completing the ISO 9001 Certification Course, delegates will receive an ISO 9001 Foundation certificate, demonstrating their understanding of Quality Management System fundamentals outlined by ISO 9001 standards. This ISO 9001 Certification helps to achieve and maintain ISO 9001 for improved quality processes, customer satisfaction, and business performance.

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What’s included in this ISO 9001 Foundation Course?

  • ISO 9001 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 9001 Foundation Certificate
  • Digital Delegate Pack

ISO 9001 Foundation Exam Information

To achieve the ISO 9001 Foundation, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

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Our Montreal venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Montreal is the largest city in the province of Quebec and is the 9th largest city in the whole of the continent of North America. The city is named after the hill in the heart on the city called Mount Royal. It has and estimated population of roughly 1.65 million people. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Montreal and find that picking a secondary school is a fraught decision involving school zones and ratings. Royal West Academy is one of the most prestigious schools in Montreal. It is a public Anglophone secondary school that performs excellently academically. Royal West Academy is part of the English Montreal School Board. The schools mission is to provide a structured environment for those who are committed to academic study. They offer top computer training courses and have an appreciation for the arts, social issues and community responsibilities. To enter this school students must pass an entrance exam due to the limit places that are available. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Montreal has the highest concentration of post-secondary students of all major cities in North America. There are 4 universities, seven degree awarding institutions and 12 CEGEPS (publicly funded pre‑university college in the province of Quebec) in a 5 mile radius. The University of Montreal is the second largest research university in the country. It is ranked 115th in the world and is the 5th highest ranked Canadian university in the world rankings. The university is affiliated with two other higher education institutions in the area; the École Polytechnique de Montréal (School of Engineering) and HEC Montréal (School of Business). The school of business is widely regarded as being one of the best business schools in Canada. The University of Montreal is a Francophone institute which means the lessons are taught predominantly in French.

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Address

Regus,
2001 University Street, Suite 1700
Montreal
Quebec
H3A 2A6

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 9001 Training | ISO 9001 Foundation Training in Montreal. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 9001 Training | ISO 9001 Foundation Training in Montreal, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ISO 9001 Training | ISO 9001 Foundation Training in Montreal FAQs

ISO 9001 Foundation refers to introductory training on the ISO 9001 quality management system (QMS) standards, focusing on understanding the principles, requirements, and benefits of implementing a QMS in an organisation.
An ISO 9001 certification is valuable, offering benefits like improved operational efficiency, enhanced customer satisfaction, greater marketability, and the potential for increased revenue and competitive advantage.
Quality Management System (QMS) aids in coordinating and directing an organisation's activities to meet customer and regulatory requirements while continuously improving its effectiveness and efficiency.
Quality Management System (QMS) is beneficial as it helps the leadership, promotes a customer-led business, improves company culture, addresses risks and opportunities, and ensures innovations.
Customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management are the basic principles of quality management.
The cost of the ISO 9001 certificate in Montreal costs £3175.
To implement ISO 9001, organisations must define their QMS scope and policy, set objectives, implement processes, monitor and measure performance, conduct audits, and perform management reviews for continual system improvement.
This course comes with a 1-day training session from experienced trainers, a digital delegate pack, and a certificate upon completion of the course.
The duration of this ISO 9001 Foundation Certification Course spans 1 day.
This training imparts knowledge of quality management principles, understanding of ISO 9001 standards, skills to support QMS implementation, awareness of compliance requirements, and insights into continuous improvement processes.
After completing this course, you can apply for roles in quality management, process improvement, compliance, internal auditing, quality assurance, and positions that support the implementation and maintenance of Quality Management Systems.
Yes, delegates will receive an ISO 9001 Foundation certificate upon completing this course.
The Knowledge Academy in Montreal is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking these courses.
The training fees for ISO 9001 Foundation course certification in Montreal starts from CAD2195
The Knowledge Academy is the Leading global training provider for ISO 9001 Foundation course.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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