ISO 9001 Foundation Course Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ISO 9001 Foundation Course Outline

Module 1: Introduction  

  • Scope   
  • Normative References  
  • Terms and Definitions  

Module 2: Context of the Organisation  

  • Understanding the Organisation and Its Context   
  • Understanding the Needs and Expectations of Interested Parties   
  • Determining the Scope of the Quality Management System   
  • Quality Management System   

Module 3: Leadership  

  • Leadership and Commitment   
  • Quality Policy   
  • Roles, Responsibilities and Authorities   

Module 4: Planning  

  • Actions to Address Risks and Opportunities   
  • Quality Objectives and Planning to Achieve Them   
  • Planning of Changes   

Module 5: Support 

  • Resources   
  • Competence  
  • Awareness   
  • Communication   
  • Documented Information   

Module 6: Operation 

  • Operational Planning and Control   
  • Requirements for Products and Services   
  • Design and Development of Products and Services   
  • Control of Externally Provided Processes, Products and Services   
  • Production and Service Provision   
  • Release of Products and Services   
  • Control of Nonconforming Outputs   

Module 7: Performance Evaluation

  • Monitoring, Measurement, Analysis and Evaluation   
  • Internal Audit   
  • Management Review   
  • Module 8: Improvement  

  • Continual Improvement   
  • Nonconformity and Corrective Action 
Show more blue-arrow

ISO 9001 Foundation Exam Information

To achieve the ISO 9001 Foundation, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book
Show more blue-arrow

Who Should Attend this ISO 9001 Foundation Training? 

This ISO 9001 Foundation Training is suitable for professionals who want to develop a structured understanding of quality management principles and Quality Management System requirements. It is particularly relevant to professionals involved in quality, operations, compliance, and organisational improvement, such as: 

  • Quality Officers 
  • Quality Assurance Professionals 
  • Quality Control Professionals 
  • Compliance Officers 
  • Operations Managers 
  • Internal Auditors 
  • Process Improvement Professionals 
  • Quality Management Professionals 

Prerequisites for the ISO 9001 Foundation Training 

There are no formal prerequisites to attend this ISO 9001 Foundation Training. However, a basic understanding of organisational processes or quality management would be beneficial for delegates. 

ISO 9001 Foundation Training Overview 

ISO 9001 Foundation Training introduces the fundamental requirements and principles of Quality Management Systems. It helps delegates understand how ISO 9001 supports consistent processes, customer requirements, and continual improvement within organisations. 

Delegates will learn how organisational context, leadership, planning, operations, and performance evaluation contribute to an effective Quality Management System. They will also develop knowledge of risk, audits, corrective action, and continual improvement. 

This 1-Day course offered by The Knowledge Academy helps delegates apply ISO 9001 principles in workplace settings. They will be better equipped to support quality processes and organisational improvement. 

ISO 9001 Foundation Training Course Objectives 

  • To understand the purpose and key requirements of ISO 9001 
  • To identify organisational context and Quality Management System scope 
  • To recognise leadership responsibilities and quality objectives 
  • To apply planning, resource, communication, and documentation principles 
  • To examine operational controls and product and service requirements 
  • To evaluate performance, corrective action, and continual improvement 

Learning Outcomes of this ISO 9001 Foundation Training 

Upon completing this ISO 9001 Foundation Training, delegates will understand how key Quality Management System requirements support consistent organisational processes and quality objectives. They will also be better equipped to support operational controls, performance evaluation, corrective actions, and continual improvement activities.

Show more blue-arrow

What’s Included in this ISO 9001 Foundation Training? 

  • ISO 9001 Foundation Examination 
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 9001 Foundation Certificate 
  • Digital Delegate Pack 
Show more blue-arrow

Train Your Workforce

Looking for ISO 9001 Foundation Course in-house or onsite training in Edmonton? We specialise in corporate group training and bulk bookings for organisations of all sizes in Edmonton. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Edmonton venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Edmonton is the capital city of the province of Alberta in Canada. It’s the second largest city in Alberta and the fifth in Canada, with a population of around 850,000 people. Edmonton is known as ‘Canada’s Festival City’ for the fact is hosts a large amount of festivals over the year. Edmonton is the centre of a number of large oil sands projects and diamond mining activities occurring in the northwest territories of Canada. There are two English school boards in Edmonton and one French school board which govern the public schools. There are also a large amount of private schools, not governed by any board, and many parents choose to home-school their children. Schools in Edmonton are funded by property taxes and a large number of provincial grants but also provide resources and support for those who home-school or are home-schooled. There are six universities in Edmonton; Concordia University College of Alberta, MacEwan University, The King's University College, NorQuest College, Northern Alberta Institute of Technology (NAIT) and the University of Alberta, providing a large amount of degrees and programs for students. The largest is the University of Alberta and educates up for 40,000 students on around 400 programs. The second in the MacEwan University which caters to around 40,000 students, 14,000 of these being full-time. This university provides degrees, diplomas and certificates in a wide number of programs. Miscellaneous educational institutions include Taylor University College and Seminary and the Yellowhead Tribal College, which is a First Nations college.

Show moredown

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 9001 Foundation Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

classes

Live classes

Join a scheduled class with a live instructor and other delegates.

interactive

Interactive

Engage in activities, and communicate with your trainer and peers.

degree

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

expertise

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

global

Scalable Training Delivery

Access ISO 9001 Foundation Course in Edmonton delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ISO 9001 Foundation Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

trainer

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

venue

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ISO 9001 Foundation Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

classes

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

money

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ISO 9001 Foundation Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

flexiblelearning

Flexible Learning

Access ISO 9001 Foundation Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

expert-developed

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

global-access

Global Training Provider

Access ISO 9001 Foundation Course in Edmonton from a trusted global training provider delivering consistent learning to professionals worldwide.

cost-effective

Cost-Effective Training

Benefit from the cost-effective ISO 9001 Foundation Course that delivers high-quality course content without compromising learning outcomes.

interactive-lms

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Mon 16th Nov 2026

-

Mon 16th Nov 2026

View Price

1 day

Online Instructor-Led

Mon 14th Dec 2026

-

Mon 14th Dec 2026

View Price

1 day

Online Instructor-Led

Mon 22nd Feb 2027

-

Mon 22nd Feb 2027

View Price

1 day

Online Instructor-Led

Mon 3rd May 2027

-

Mon 3rd May 2027

View Price

1 day

Online Instructor-Led

Mon 9th Aug 2027

-

Mon 9th Aug 2027

View Price

1 day

Online Instructor-Led

Mon 13th Dec 2027

-

Mon 13th Dec 2027

View Price

1 day

Online Instructor-Led

Package deals for ISO 9001 Foundation Course in Edmonton

Our training experts have compiled a range of course packages on a variety of categories in ISO 9001 Foundation Course, to boost your career. The packages consist of the best possible qualifications with ISO 9001 Foundation Course, and allows you to purchase multiple courses at a discounted rate.

ISO 9001 Training | ISO 9001 Foundation Course in Edmonton FAQs

What is ISO 9001?

ISO 9001 is a Quality Management System standard that provides requirements for establishing, maintaining, and improving organisational quality processes. It helps organisations focus on consistent processes, customer requirements, performance evaluation, and continual improvement.

What is this ISO 9001 Foundation Training about?

This ISO 9001 Foundation Training introduces delegates to the key requirements and principles associated with Quality Management Systems. It develops a structured understanding of how quality management supports organisational processes, performance, and improvement.

Who should attend this ISO 9001 Foundation Training?

This training is suitable for Quality Officers, Quality Assurance Professionals, Compliance Officers, Operations Managers, Internal Auditors, and Process Improvement Professionals. It is also relevant to professionals who want to build foundational knowledge of Quality Management Systems.

Is this ISO 9001 Foundation Training suitable for beginners?

Yes, this ISO 9001 Foundation Training is suitable for beginners. It introduces Quality Management and ISO 9001 concepts from a foundational level, helping delegates gradually build their understanding of Quality Management System requirements, principles, and practices.

What is the duration of this ISO 9001 Foundation Training?

This ISO 9001 Foundation Training takes 1 day to complete. The focused format helps delegates build a structured understanding of key quality management requirements and their practical application.

What skills will I gain from this ISO 9001 Foundation Training?

Delegates will develop skills in understanding quality requirements, interpreting organisational processes, supporting performance evaluation, and recognising improvement opportunities. They will also strengthen their understanding of operational controls, internal audits, corrective actions, and Quality Management System practices.

Do you provide corporate training for this ISO 9001 Foundation Training?

Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements. The training can be customised to suit team roles, quality objectives, learning needs, and preferred delivery arrangements.

Does this ISO 9001 Foundation Training cover internal audits?

Yes, the course introduces internal audits as part of performance evaluation within a Quality Management System. Delegates learn how internal audits contribute to reviewing processes and identifying opportunities for improvement.

What career opportunities can this ISO 9001 Foundation Training support?

After completing this training, delegates can pursue roles such as Quality Officer, Quality Assurance Specialist, Internal Auditor, Compliance Officer, Process Improvement Analyst, and Quality Coordinator. These roles involve supporting quality processes, organisational controls, compliance, and continual improvement.

What is the cost/training fees for ISO 9001 Foundation Course in Edmonton?

The training fees for ISO 9001 Foundation Course in Edmonton starts from CAD2795

Which is the best training institute/provider of ISO 9001 Foundation Course in Edmonton?

The Knowledge Academy is one of the Leading global training provider for ISO 9001 Foundation Course.

What are the best ISO 9001 Training courses in Edmonton?

Please see our ISO 9001 Training courses available in Edmonton

Show more blue-arrow

Customers Reviews

Request For Pricing

WHO WILL FUNDING THE COURSE?
+44

Corporate Training

Unlock tailored pricing and customised training solutions for your team’s needs.

Request your quote today!

Government of Canada Employees

Take advantage of our Standing Offers and Supply Arrangements with the Government of Canada to enjoy exclusive discounts when you register for training.

View Supply Arrangements

Why choose The Knowledge Academy

price

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

learning

Many delivery methods

Flexible delivery methods are available depending on your learning style.

resources

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water
santander barclays bmw google thames-water deloitte bupa tesla
cross

Upgrade Your Skills. Save More Today.

superSale Unlock up to 40% off today!

* WHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.