Course information

HR Skills for Non-HR Managers Course Outline

Module 1: Introduction

  • Definition of Human Resources
  • Personnel Management and HR
  • Challenges to HR Professionals

Module 2: Employment Law

  • Employment Law Overview
  • Employment Contracts
  • Fundamental Employment Rights and Employer Responsibilities
  • Employee Handbook
  • Employee Rights
  • Data Protection
  • Data Protection Act
  • Health and Safety Regulations
  • Redundancy
  • What is Discrimination and What are the Different Types of it?

Module 3: Management Roles within HR

  • Links Between Manager Role and Employment Law
  • HR Generalist Activities
  • Roles and Responsibilities
  • Inductions
  • Cost Efficiencies
  • Recruitment
  • Talent Management
  • Remuneration
  • Documentation
  • Gap Analysis
  • Training Requirements
  • When to Involve HR Managers in Relations with Team Members

Module 4: Managing Absence

  • Absence and Sickness
  • Identifying Reasonable Levels of Sickness 
  • Authorised and Unauthorised Absences
  • Firm but Fair Approach to Absence
  • Return to Work Interviews
  • Employer Rights in Line with the Law

Module 5: Dealing with Difficult Employees

  • Communication with Employees
  • Effective Employee Communication
  • What is a Grievance and What Causes One?
  • Types of Grievance
  • Performance Management
  • Planning Performance
  • Coaching Performance
  • Reviewing Performance
  • Performance Management
  • Dealing with Poor Performance
  • Dismissal
  • Redundancy
  • Preventing Poor Performance
  • Efficient Discipline Structure
  • Putting Planning Strategies into Place to Deal with Difficult Situations

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Who should attend this HR Skills For Non-HR Managers Course?

The HR Skills For Non-HR Managers Training Course is a valuable investment to help the delegates become more effective managers and leaders. This course is ideal for anyone who is in a managerial role and would like to learn the fundamentals of HR. The following professionals can benefit from attending this course: 

  • Team Leaders And Project Managers
  • Executives and Senior Leaders
  • Customer Service Managers
  • Entrepreneurs and Small Business Owners
  • Employees in Leadership Development
  • Operations Managers
  • Sales Managers

Prerequisites of the HR Skills For Non-HR Managers Course

There are no formal prerequisites for the HR Skills for Non-HR Managers Course. However, the course will be most beneficial for those with a basic understanding of HR concepts and practices.

HR Skills for Non-HR Managers Course Overview

The HR Skills for Non-HR Managers Course is a specialized training program designed for professionals who are not directly involved in human resources but require a foundational understanding of HR concepts and practices to effectively manage their teams and support organizational objectives.

Non-HR managers across various departments and functions should prioritize enrolling in the HR Skills for Non-HR Managers Course. This course equips them with the essential HR skills and knowledge required to address people management issues, enhance team performance, and foster a supportive work environment, thereby enhancing their effectiveness as managers and leaders within their organizations.

This intensive 1-day HR Skills for Non-HR Managers Course offered by The Knowledge Academy, delves into essential HR concepts tailored for non-HR managers. Delegates will gain a working knowledge of recruitment, retention, employee relations, and legal compliance. By the end, delegates will be equipped to lead more effectively and contribute to their organisation's HR strategies.

Course Objectives

  • To understand the role of HR in supporting organizational objectives and fostering a positive work culture
  • To develop essential HR skills for managing employee relations, performance, and development
  • To learn strategies for effective communication, conflict resolution, and team management
  • To gain insights into HR compliance requirements and ethical standards
  • To enhance leadership abilities and promote employee engagement and productivity
  • To empower non-HR managers to effectively address HR-related challenges within their teams and departments

Upon completion of this course, non-HR managers will be better equipped to navigate HR-related issues, support employee development, and promote a positive work environment within their teams. They will have the confidence and skills needed to effectively manage people-related challenges and contribute to organizational success and growth.

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What’s included in this HR Skills For Non-HR Managers Course?      

  • World-Class Training Sessions from Experienced Instructors       
  • HR Skills For Non-HR Managers Certificate     
  • Digital Delegate Pack

Why choose us

Our Vancouver venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

­­­­Vancouver, a popular and beautiful city in the Canadian province of British Columbia, has an average population of roughly 603,500 spread across 44.39 square miles of land.  At The Knowledge Academy, we offer 50,000 classroom based training courses throughout the different areas of Vancouver, in order to enhance people’s learning in an array of subject areas.  Education in Canada is generally funded by federal, provincial, and local governments; the system is divided into primary, secondary and post-secondary education and is operated under provincial jurisdiction.  On the whole, there are 190 days in a school year, starting in September and ending towards the last Friday of June.  Some popular and highly regarded universities in Canada include: the University of Toronto (notable alumni including: William Lyon Mackenzie King, Vincent Massey, Donald Sutherland and Lesra Martin), the University of British Columbia (notable alumni including: Eddie Peng, Justin Trudeau and Nardwuar the Human Serviette), and the University of Alberta (notable alumni including: Dayo Wong, George Stanley and Beverley McLachlin).  In Vancouver, it is compulsory for residents under the age of 16 to complete compulsory schooling – from low level elementary (kindergarten + grades 1-7), to high level secondary (grades 8-12); Vancouver’s secondary schools are also commonly subdivided into two groups - starting with junior secondary and then followed by senior secondary level.  In most cases, expatriates of Vancouver will send their children to public schools.  The public schools in Vancouver are generally well-respected – scoring highly in student assessments at an international level, as well as nationally, and students normally have a reputation for positive academic success and achievements. Other residents of Vancouver opt for their children to attend private schools instead; although private schools are few-and-far-between in the area as opposed to other areas of Canada, there is still nonetheless a large private school community, most of which is largely either a religious or international institution.  

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Address

World Trade Centre
999 Canada Place
Suite 404
Vancouver
British Columbia
V6C 3E2

 

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led HR Training | HR Skills For Non-HR Managers Training in Vancouver. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's HR Training | HR Skills For Non-HR Managers Training in Vancouver, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

HR Training | HR Skills For Non-HR Managers Training in Vancouver FAQs

The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this HR Skills for Non-HR Managers course.
No, delegates do not need to take an examination to pass this HR Skills for Non-HR Managers course.
Please arrive at the venue at 8:45am.
The training fees for HR Skills for Non-HR Managers certification in Vancouver starts from CAD1695
The Knowledge Academy is the Leading global training provider for HR Skills for Non-HR Managers.
Please see our HR Courses courses available in Vancouver
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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