Course information

HR Skills for Non-HR Managers Course Outline

Module 1: Introduction

  • Definition of Human Resources
  • Personnel Management and HR
  • Challenges to HR Professionals

Module 2: Employment Law

  • Employment Law Overview
  • Employment Contracts
  • Fundamental Employment Rights and Employer Responsibilities
  • Employee Handbook
  • Employee Rights
  • Data Protection
  • Data Protection Act
  • Health and Safety Regulations
  • Redundancy
  • What is Discrimination and What are the Different Types of it?

Module 3: Management Roles within HR

  • Links Between Manager Role and Employment Law
  • HR Generalist Activities
  • Roles and Responsibilities
  • Inductions
  • Cost Efficiencies
  • Recruitment
  • Talent Management
  • Remuneration
  • Documentation
  • Gap Analysis
  • Training Requirements
  • When to Involve HR Managers in Relations with Team Members

Module 4: Managing Absence

  • Absence and Sickness
  • Identifying Reasonable Levels of Sickness 
  • Authorised and Unauthorised Absences
  • Firm but Fair Approach to Absence
  • Return to Work Interviews
  • Employer Rights in Line with the Law

Module 5: Dealing with Difficult Employees

  • Communication with Employees
  • Effective Employee Communication
  • What is a Grievance and What Causes One?
  • Types of Grievance
  • Performance Management
  • Planning Performance
  • Coaching Performance
  • Reviewing Performance
  • Performance Management
  • Dealing with Poor Performance
  • Dismissal
  • Redundancy
  • Preventing Poor Performance
  • Efficient Discipline Structure
  • Putting Planning Strategies into Place to Deal with Difficult Situations

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Who should attend this HR Skills For Non-HR Managers Course?

The HR Skills For Non-HR Managers Training Course is a valuable investment to help the delegates become more effective managers and leaders. This course is ideal for anyone who is in a managerial role and would like to learn the fundamentals of HR. The following professionals can benefit from attending this course: 

  • Team Leaders And Project Managers
  • Executives and Senior Leaders
  • Customer Service Managers
  • Entrepreneurs and Small Business Owners
  • Employees in Leadership Development
  • Operations Managers
  • Sales Managers

Prerequisites of the HR Skills For Non-HR Managers Course

There are no formal prerequisites for the HR Skills for Non-HR Managers Course. However, the course will be most beneficial for those with a basic understanding of HR concepts and practices.

HR Skills for Non-HR Managers Course Overview

The HR Skills for Non-HR Managers Course is a specialized training program designed for professionals who are not directly involved in human resources but require a foundational understanding of HR concepts and practices to effectively manage their teams and support organizational objectives.

Non-HR managers across various departments and functions should prioritize enrolling in the HR Skills for Non-HR Managers Course. This course equips them with the essential HR skills and knowledge required to address people management issues, enhance team performance, and foster a supportive work environment, thereby enhancing their effectiveness as managers and leaders within their organizations.

This intensive 1-day HR Skills for Non-HR Managers Course offered by The Knowledge Academy, delves into essential HR concepts tailored for non-HR managers. Delegates will gain a working knowledge of recruitment, retention, employee relations, and legal compliance. By the end, delegates will be equipped to lead more effectively and contribute to their organisation's HR strategies.

Course Objectives

  • To understand the role of HR in supporting organizational objectives and fostering a positive work culture
  • To develop essential HR skills for managing employee relations, performance, and development
  • To learn strategies for effective communication, conflict resolution, and team management
  • To gain insights into HR compliance requirements and ethical standards
  • To enhance leadership abilities and promote employee engagement and productivity
  • To empower non-HR managers to effectively address HR-related challenges within their teams and departments

Upon completion of this course, non-HR managers will be better equipped to navigate HR-related issues, support employee development, and promote a positive work environment within their teams. They will have the confidence and skills needed to effectively manage people-related challenges and contribute to organizational success and growth.

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What’s included in this HR Skills For Non-HR Managers Course?      

  • World-Class Training Sessions from Experienced Instructors       
  • HR Skills For Non-HR Managers Certificate     
  • Digital Delegate Pack

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led HR Training | HR Skills For Non-HR Managers Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's HR Training | HR Skills For Non-HR Managers Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

HR Training | HR Skills For Non-HR Managers Training in Ottawa FAQs

The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this HR Skills for Non-HR Managers course.
No, delegates do not need to take an examination to pass this HR Skills for Non-HR Managers course.
Please arrive at the venue at 8:45am.
The training fees for HR Skills for Non-HR Managers certification in Ottawa starts from CAD1695
The Knowledge Academy is the Leading global training provider for HR Skills for Non-HR Managers.
Please see our HR Courses courses available in Ottawa
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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