Course information

Customer Acquisition Masterclass​ Outline

Module 1: Fundamentals

  • Introduction to Customer Acquisition
  • Decision-Making Process
  • How People and Companies Buy?
  • Effect of Technology: Buying and Selling a Process

Module 2: Finding and Acquiring Right Customers

  • Techniques of Market Search
  • Marketing
    • Analysis
    • Segmentation
    • Profiling
    • Personas
  • Difference Between Volume and Value
  • Prospect Pool

Module 3: Setting Objectives

  • SMART Objectives
  • Developing KPIs
  • Conversion of Rates Via Sales Cycle

Module 4: Building an Acquisition Strategy

  • Describing the Target Audience
  • Defining the Value Statements for the Audience
  • Communicating by the Journey from Prospect to Customer
  • Predicting Response and Results

Module 5: Creating an Acquisition Communication Plan

  • Evaluation and Selection of Media
  • Develop an Effective Online and Offline Strategy Using Media
  • Benefits of Multimedia Integration

Module 6: Creative Long-Term Acquisition Marketing Strategies

  • Measuring the Efficiency of Campaigns
  • Focus on Customer Requirements
  • Testing and Evolution’s Role
  • Measure Campaign Effectiveness Using Web Analytics

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Who should attend this Customer Acquisition Training?

The Customer Acquisition Training is tailored for individuals and businesses seeking to enhance their skills and strategies in acquiring new customers. This Customer Acquisition course can benefit a wide range of professionals, including:

  • Marketing Professionals
  • Business Owners
  • Entrepreneurs
  • Product Managers
  • Digital Marketers
  • E-Commerce Professionals
  • Public Affairs Professionals

Prerequisites of the Customer Acquisition Training

There are no formal prerequisites for this Customer Acquisition Training.

Customer Acquisition Training Overview

Customer Acquisition stands at the heart of every business's growth strategy, embodying the process of attracting and obtaining new consumers. Central to the lifecycle of businesses, it encompasses the strategies and practices aimed at influencing potential customers to patronise a company's products or services.

The cost and efficacy of acquiring new customers directly impacts a business's profitability and sustainability. Understanding Customer Acquisition allows companies to estimate the financial value each consumer brings, an essential metric that shapes marketing budgets, business strategies, and overall direction. Mastery of this subject is paramount for professionals such as marketers, sales executives, business strategists, and startup founders, all of whom play a pivotal role in expanding a company's customer base and revenue streams.

This 1-day Customer Acquisition Training is meticulously crafted to instil delegates with a profound understanding of Customer Acquisition's core principles and advantages. Delegates will delve into the profound impact of technology on consumer behaviours and decision-making processes in modern buying or selling scenarios.

Course Objectives:

  • To equip delegates with cutting-edge strategies for effective customer targeting and outreach
  • To develop proficiency in utilising digital platforms for maximised customer engagement
  • To instil a data-driven approach for analysing and optimising acquisition campaigns
  • To enhance skills for building long-term customer relationships and ensuring retention
  • To provide insights into measuring and evaluating the success metrics of acquisition strategies

After completing this Customer Acquisition Training, delegates will be well-equipped to navigate the ever-evolving domain of Digital Marketing. They will possess the skills needed to design and execute successful customer acquisition campaigns, ultimately driving business growth and revenue.

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What’s included in this Customer Acquisition Masterclass?

  • World-Class Training Sessions from Experienced Instructors
  • Customer Acquisition Certificate
  • Digital Delegate Pack

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Customer Acquisition Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Customer Acquisition Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Customer Acquisition Training in Ottawa FAQs

Customer Acquisition refers to the process and strategies involved in attracting and converting new customers to a business. It's a crucial component of business growth, involving marketing tactics, and understanding customer needs to effectively increase the customer base. Customer Acquisition Courses can play a vital part in mastering this process.
Customer Acquisition Courses, including the Customer Acquisition Training, provide valuable insights into effective strategies for attracting new customers. They equip professionals with skills in marketing, sales, customer behaviour analysis, and digital tactics, essential for increasing a business’s market share and revenue. These courses are integral for professionals aiming to enhance their customer acquisition capabilities.
In this Customer Acquisition Training, there are no formal prerequisites.
This Customer Acquisition Training is designed for those who want to attain the specific knowledge of Customer Acquisition.
We are able to provide support via phone & email prior to attending, during and after the Customer Acquisition Course.
The Knowledge Academy provides you with world-class training sessions from experienced instructors, a digital delegate pack and a certificate of completion.
The duration of this Customer Acquisition Training Course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Customer Acquisition Training certification in Ottawa starts from CAD1695
The Knowledge Academy is the Leading global training provider for Customer Acquisition Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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