Course information

Business Communication Training​ Course Outline

Module 1: Communication Fundamentals

  • What is Business Communication?
  • Process of Communication
  • Communication
  • Elements of Communication
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Business Writing
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

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Who should attend this Business Communication Course?

The Business Communication Training Course covers essential techniques and best practices to effectively communicate in a professional environment. This training course can be beneficial for the professionals who are into Business Communication, which includes:

  • Business Executives
  • Team Leaders
  • Managers
  • Sales Representatives
  • Customer Service Agents
  • Public Relations Officers
  • Marketing Professionals
  • HR Professionals
  • Corporate Trainers

Prerequisites of the Business Communication Course

There are no prerequisites required for the Business Communication Training Course.

Business Communication Training Course Overview

Business Communication Training delves into effective communication strategies essential for success in professional environments. It addresses the relevance of clear and concise communication in fostering collaboration, building relationships, and achieving organisational goals across industries and sectors.

Mastering Business Communication is crucial for professionals in various roles, including sales, management, customer service, and leadership. This course is essential for individuals seeking to enhance communication skills, influence stakeholders, and navigate complex business scenarios. It equips them with the tools to convey messages effectively and achieve desired outcomes.

The Knowledge Academy's 1-day training provides delegates with practical skills to excel in business communication. Delegates learn verbal and written communication techniques, active listening, and interpersonal communication. This tailored training ensures that delegates can communicate confidently and persuasively, contributing to their professional growth and success.

Course Objectives

  • To understand the principles of effective Business Communication
  • To master verbal and written communication skills
  • To develop active listening and interpersonal communication skills
  • To enhance professional presentation and negotiation skills
  • To practice communication strategies for different business scenarios
  • To apply learned skills through interactive exercises and real-world case studies

Upon course completion, delegates will possess enhanced communication skills, enabling them to effectively convey ideas, build relationships, and achieve their professional objectives in diverse business settings.

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What’s included in this Business Communication Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Communication Certificate
  • Digital Delegate Pack

Why choose us

Our Mississauga venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mississauga is the sixth largest city in Canada. It is in the south of the province of Ontario in the region of peel. The city is estimated to have a population of around 715,000 people. The rapid growth of this city is attributed to its proximity to Toronto. It was originally built as suburb of Toronto. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Mississauga is served by the Peel District School Board, which operates the secular English speaking public schools. There is also a school board that runs the local catholic schools and a board that runs the French speaking schools in the area, one for the secular French schools and one for the catholic French schools. There are a number of schools in the area that offer specialised programs. These include the French immersion schools such as Clarkson Secondary School and Streetsville Secondary School. There are three schools in the areas that off a Regional Arts Program and two that offer a specialist sci-tech program for students who are gifted in these areas. There is also two schools that offer support for those studying for the international baccalaureate plus numerous other programs. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Mississauga is home to one of the three campuses run by the University of Toronto. This university is ranked as the 34th best university in the world and is the second highest ranked Canadian university in the rankings. The campus was established in 1967 and is the universities second largest division. It is home to 12,000 students. They have 15 academic departments and pupils can choose from 148 programs to participate in from 89 areas of study. Students can study both undergraduate and graduate programs on this campus. This campus also has an excellent research environment that has helped the staff and researchers become internationally recognised for their work. The university includes Institutes for Management and Innovation, and Communication, Culture, Information and Technology.

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Address

Robert Speck 2
2 Robert Speck Parkway
Suite 750
Mississauga
Ontario
L4Z 1H8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Communication Course in Mississauga. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Communication Course in Mississauga, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Business Communication Course in Mississauga FAQs

Business communication is the exchange of information between individuals both within and outside of an organisation.
In this Business Communication training course, there are no formal prerequisites.
This training course is ideal for anyone who wants to attain in-depth knowledge about communication skills efficiently.
Making plans and proposals, executing decisions, reaching agreements, sending and fulfilling orders, successful selling, and effective meetings are the benefits of Business Communication.
Web-based communication, telephone meetings, video conferencing, face-to-face meetings, reports and official documents, presentations, forum boards and FAQs, and surveys are the methods of Business Communication.
Pursuing this Business Communication training course will allow the business to communicate information to a large number of people simultaneously. This obtained information will lead you to attain many greater designations such as chief communications officer, director of communications, public affairs manager, and many other job titles.
Attending this training course, delegates will understand the organisational change, steps to make communication work effectively, intercultural communication, meetings and presentations, organisational and communication, steps to build an effective team, and many other important concepts to increase your calibre.
The training fees for Business Communication Course certification in Mississauga starts from CAD1695
The Knowledge Academy is the Leading global training provider for Business Communication Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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