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One of our training experts will be in touch shortly to go over your training requirements.

Course Information

Business Communication Training​ Course Outline

Module 1: Communication Fundamentals

  • Analysing Communication
  • Communication Codes and Meaning
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Writing Style
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

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Prerequisites

In this Business Communication training course, there are no formal prerequisites.

Audience

This training course is ideal for anyone who wants to attain in-depth knowledge about communication skills efficiently.

Business Communication Training​ Course Overview

Business communication is the exchange of information between individuals both within and outside of an organisation. Business communication aims to enhance procedures and eliminate mistakes, which is especially important in today's hyper-connected, digitally-driven corporate environment. Attending this Business Communication training course, delegates will obtain insights into the steps to improve the communication between the employees can achieve your language and professional goals. This obtained information will lead you to attain many greater designations such as chief communications officer, director of communications, public affairs manager, and many other job titles.

The Knowledge Academy’s 1-day Business Communication training course is designed to enlighten the delegates to get elaborated information to convey clear, compelling messages regarding strategy, customer service, and branding in a company. During this training course, delegates will gain a comprehensive understanding of the interpersonal skills in action: communicating face to face. Delegates will get an in-depth understanding of building a brand that will reflect a consistent message tailored to their audience.

It also accommodates the delegates with more knowledgeable concepts, such as:

  • Analysing communication
  • Communication codes and meaning
  • Intercultural communication
  • Understanding organisational change
  • Making communication work

At the end of this training course, delegates will be able to organise and plan business according to the steps in order of importance. They will also be able to get familiar with the information and communications technology (ICT) in organisations. Our highly expert trainer with abundant knowledge has curated this training course to make you write emails, speak fluently at interviews and meetings, give presentations, and network online.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

Business communication is the exchange of information between individuals both within and outside of an organisation.
In this Business Communication training course, there are no formal prerequisites.
This training course is ideal for anyone who wants to attain in-depth knowledge about communication skills efficiently.
Making plans and proposals, executing decisions, reaching agreements, sending and fulfilling orders, successful selling, and effective meetings are the benefits of Business Communication.
Web-based communication, telephone meetings, video conferencing, face-to-face meetings, reports and official documents, presentations, forum boards and FAQs, and surveys are the methods of Business Communication.
Pursuing this Business Communication training course will allow the business to communicate information to a large number of people simultaneously. This obtained information will lead you to attain many greater designations such as chief communications officer, director of communications, public affairs manager, and many other job titles.
Attending this training course, delegates will understand the organisational change, steps to make communication work effectively, intercultural communication, meetings and presentations, organisational and communication, steps to build an effective team, and many other important concepts to increase your calibre.
The Knowledge Academy is the Leading global training provider in the world for Business Communication Training.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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