Business Communication Course Overview

Business Communication Training​ Course Outline

Module 1: Communication Fundamentals

  • What is Business Communication?
  • Process of Communication
  • Communication
  • Elements of Communication
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Business Writing
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

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Who should attend this Business Communication Course?

The Business Communication Training Course covers essential techniques and best practices to effectively communicate in a professional environment. This training course can be beneficial for the professionals who are into Business Communication, which includes:

  • Business Executives
  • Team Leaders
  • Managers
  • Sales Representatives
  • Customer Service Agents
  • Public Relations Officers
  • Marketing Professionals
  • HR Professionals
  • Corporate Trainers

Prerequisites of the Business Communication Course

There are no prerequisites required for the Business Communication Training Course.

Business Communication Training Course Overview

Business Communication Training delves into effective communication strategies essential for success in professional environments. It addresses the relevance of clear and concise communication in fostering collaboration, building relationships, and achieving organisational goals across industries and sectors.

Mastering Business Communication is crucial for professionals in various roles, including sales, management, customer service, and leadership. This course is essential for individuals seeking to enhance communication skills, influence stakeholders, and navigate complex business scenarios. It equips them with the tools to convey messages effectively and achieve desired outcomes.

The Knowledge Academy's 1-day training provides delegates with practical skills to excel in business communication. Delegates learn verbal and written communication techniques, active listening, and interpersonal communication. This tailored training ensures that delegates can communicate confidently and persuasively, contributing to their professional growth and success.

Course Objectives

  • To understand the principles of effective Business Communication
  • To master verbal and written communication skills
  • To develop active listening and interpersonal communication skills
  • To enhance professional presentation and negotiation skills
  • To practice communication strategies for different business scenarios
  • To apply learned skills through interactive exercises and real-world case studies

Upon course completion, delegates will possess enhanced communication skills, enabling them to effectively convey ideas, build relationships, and achieve their professional objectives in diverse business settings.

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What’s included in this Business Communication Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Communication Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Communication Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Communication Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Business Communication Course FAQs

Business communication is the exchange of information between individuals both within and outside of an organisation.
In this Business Communication training course, there are no formal prerequisites.
This training course is ideal for anyone who wants to attain in-depth knowledge about communication skills efficiently.
Making plans and proposals, executing decisions, reaching agreements, sending and fulfilling orders, successful selling, and effective meetings are the benefits of Business Communication.
Web-based communication, telephone meetings, video conferencing, face-to-face meetings, reports and official documents, presentations, forum boards and FAQs, and surveys are the methods of Business Communication.
Pursuing this Business Communication training course will allow the business to communicate information to a large number of people simultaneously. This obtained information will lead you to attain many greater designations such as chief communications officer, director of communications, public affairs manager, and many other job titles.
Attending this training course, delegates will understand the organisational change, steps to make communication work effectively, intercultural communication, meetings and presentations, organisational and communication, steps to build an effective team, and many other important concepts to increase your calibre.
The training fees for Business Communication Course certification in Canada starts from CAD1695
The Knowledge Academy is the Leading global training provider for Business Communication Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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