Implementing Cisco Advanced Call Control and Mobility Services Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Implementing Cisco Advanced Call Control and Mobility Services Training Course Outline

Module 1: Signaling and Media Protocols

  • Analysing and Troubleshooting Signaling and Media Protocols

Module 2: CME/SRST Gateway Technologies

  • Implementing Cisco Unified Communications Manager Express
  • Implementing Cisco Unified Communications Manager Supplemental Services
  • Implementing Remote Site Survivability

Module 3: Cisco Unified Border Element

  • Examining Global Dial Plan Replication
  • Configuring and Troubleshooting Cisco Unified Border Element

Module 4: Call Control and Dial Planning

  • Implementing Globalised Call Routing
  • Implementing Remote Site Survivability

Module 5: Cisco Unified CM Call Control Features

  • Implementing Call Coverage in Cisco Unified Communications Manager
  • Implementing URI Calling in Cisco Unified Communications Manager
  • Implementing Call Admission Control in Cisco Unified Communications Manager

Module 6: Mobility

  • Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
  • Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
  • Configuring and Troubleshooting Cisco Unified CM Unified Mobility

Labs

  • Analyse SIP, H.323, and Media Protocols
  • Troubleshoot SIP and Media Protocols
  • Implement Cisco Unified Communications Manager Supplemental Services
  • Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
  • Configure Device Mobility
  • Troubleshoot Cisco Unified Communications Manager Device Mobility
  • Configure Cisco Unified Communications Manager Extension Mobility
  • Troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Configure Cisco Unified Mobility
  • Troubleshoot Cisco Unified Mobility
  • Implement Endpoints in Cisco Unified Communications Manager Express
  • Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
  • Implement Calling Privileges in Cisco Unified Communications Manager Express
  • Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
  • Implement Globalised Call Routing
  • Implement TEHO, PSTN Backup, and CoS in a Globalised Call-Routing Deployment
  • Implement MGCP Fallback and Survivable Remote Site Telephony
  • Implement Call Admission Control
  • Implement a URI-Based Dial Plan for Multisite Deployments
  • Troubleshoot Globalised Call Routing
  • Troubleshoot Call Admission Control
  • Implement Global Dial Plan Replication
  • Implement Cisco Unified Border Element
  • Troubleshoot Cisco Unified Border Element
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Who Should Attend this Implementing Cisco Advanced Call Control and Mobility Services Training?

The Implementing Cisco Advanced Call Control and Mobility Services Training Course is designed for IT professionals and individuals interested in implementing and managing advanced call control and mobility services using Cisco technologies. This course is beneficial for various professionals, including:

  • Unified Communications (UC) Engineers
  • Collaboration Engineers
  • Voice Engineers
  • Network Administrators
  • Telephony Engineers
  • VoIP Specialists
  • Technical Support Engineers
  • Unified Communications Managers

Prerequisites for the Implementing Cisco Advanced Call Control and Mobility Services Training

No formal prerequisites are required for this Cisco Training; however, having the following knowledge and skills beforehand is recommended:

  • Basic computer and browser use, networking fundamentals, voice/video basics, and codecs
  • Understanding of Cisco IOS XE commands and Cisco Collaboration architecture
  • Ability to configure and manage Cisco Unified CM settings, endpoints, and features
  • Familiarity with SIP, H.323, and SCCP signalling protocols
  • Skills in analysing traffic patterns, QoS models, and SIP call setup/teardown
  • Knowledge of dial plan configuration, call routing, and toll fraud prevention
  • Experience implementing PSTN access via Cisco gateways and SIP dial plans
  • Ability to deploy and troubleshoot media resources within Cisco Unified CM and Cisco ISR

Implementing Cisco Advanced Call Control and Mobility Services Course Overview

Implementing Cisco Advanced Call Control and Mobility Services Training develops skills to configure and manage CUCM features like globalised call routing, SIP URI dialling, call admission control, and unified mobility for efficient, scalable collaboration.

Delegates will explore CUCM Express, SRST gateways, Cisco Unified Border Element deployments, signaling protocols, call coverage, and time-of-day routing. These skills enable the design of resilient, scalable communication solutions for modern enterprise networks.

This 2-Day Cisco Training provides hands-on training to configure, manage, and troubleshoot Cisco call control and mobility features. Learners will optimise communication systems, enhance connectivity, and ensure business continuity with confidence.

Course Objectives

  • To establish a standard numbering plan for call routing and simplify International multisite dial plans
  • To regulate traffic volume in voice communications, particularly in wireless mobile networks and VoIP
  • To configure dial plan elements within a single site, Cisco Unified CM deployment
  • To configure and troubleshoot Cisco Unified Communications Manager extension mobility
  • To consolidate communications infrastructure into a scalable, portable, and secure collaboration solution
  • To know how to migrate to SIP that works for business by controlling the pace and strategy

After attending this Cisco Training, delegates will be able to implement media gateway control protocol fallback and survivable remote site telephony in Cisco Unified Communications Manager and Cisco IOS® XE gateways. They will also be able to Implement toll fraud prevention to reduce the fraudster's ability to create a high traffic volume over a short period.

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What’s Included in this Implementing Cisco Advanced Call Control and Mobility Services Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Implementing Cisco Advanced Call Control and Mobility Services Certificate
  • Digital Delegate Pack
Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.
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Looking for Implementing Cisco Advanced Call Control and Mobility Services Training in-house or onsite training in Montreal? We specialise in corporate group training and bulk bookings for organisations of all sizes in Montreal. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

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IT support is on hand to sort out any unforseen issues that may arise.

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This location has full video conferencing equipment.

Montreal is the largest city in the province of Quebec and is the 9th largest city in the whole of the continent of North America. The city is named after the hill in the heart on the city called Mount Royal. It has and estimated population of roughly 1.65 million people. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Montreal and find that picking a secondary school is a fraught decision involving school zones and ratings. Royal West Academy is one of the most prestigious schools in Montreal. It is a public Anglophone secondary school that performs excellently academically. Royal West Academy is part of the English Montreal School Board. The schools mission is to provide a structured environment for those who are committed to academic study. They offer top computer training courses and have an appreciation for the arts, social issues and community responsibilities. To enter this school students must pass an entrance exam due to the limit places that are available. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Montreal has the highest concentration of post-secondary students of all major cities in North America. There are 4 universities, seven degree awarding institutions and 12 CEGEPS (publicly funded pre‑university college in the province of Quebec) in a 5 mile radius. The University of Montreal is the second largest research university in the country. It is ranked 115th in the world and is the 5th highest ranked Canadian university in the world rankings. The university is affiliated with two other higher education institutions in the area; the École Polytechnique de Montréal (School of Engineering) and HEC Montréal (School of Business). The school of business is widely regarded as being one of the best business schools in Canada. The University of Montreal is a Francophone institute which means the lessons are taught predominantly in French.

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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Implementing Cisco Advanced Call Control and Mobility Services Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Learn Implementing Cisco Advanced Call Control and Mobility Services Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Package deals for Implementing Cisco Advanced Call Control and Mobility Services Training in Montreal

Our training experts have compiled a range of course packages on a variety of categories in Implementing Cisco Advanced Call Control and Mobility Services Training, to boost your career. The packages consist of the best possible qualifications with Implementing Cisco Advanced Call Control and Mobility Services Training, and allows you to purchase multiple courses at a discounted rate.

Implementing Cisco Advanced Call Control And Mobility Services Training | Cisco Training in Montreal FAQs

What are Cisco Advanced Call Control and Mobility Services (CLACCM)?

Cisco Advanced Call Control and Mobility Services (CLACCM) focuses on configuring, managing, and troubleshooting advanced features in Cisco Unified Communications Manager. It equips professionals with the skills to deliver resilient, scalable, and seamless communication solutions.

What is meant by call control?

Call control refers to the process of managing the setup, routing, and termination of voice or video calls. It ensures calls are connected efficiently, routed correctly, and supported with the desired features for a smooth communication experience.

What is Cisco Unified Mobility?

Cisco Unified Mobility allows users to access and manage their office communications from remote or mobile devices. It ensures business calls can be seamlessly routed, answered, or transferred regardless of location, improving flexibility and responsiveness.

What is the duration of this Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Training?

This Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Training is delivered over 2-day, combining theoretical learning with hands-on practice to help you master key Cisco communication and mobility features effectively.

What are the prerequisites for attending this Implementing Cisco Advanced Call Control and Mobility Services Training?

There are no formal prerequisites. However, having knowledge of networking, voice and video basics, Cisco IOS XE commands, and Cisco Unified Communications Manager will help you gain the most from this training.

What are the advantages of taking this CLACCM Training?

This training enhances your skills in configuring and managing advanced Cisco call control and mobility features. It boosts your career prospects, improves your ability to deliver efficient communication solutions, and prepares you for advanced roles in Cisco collaboration.

Who should take the Cisco Advanced Call Control and Mobility Services Course?

This course is ideal for network engineers, system administrators, IT consultants, and telecommunications specialists. It is also beneficial for anyone working in VoIP, security, or network planning who wishes to expand their Cisco expertise.

What will I learn in this course?

You will learn to configure, manage, and troubleshoot advanced Cisco Unified Communications Manager features, including Globalised Call Routing, Global Dial Plan Replication, SIP URI call routing, Call Admission Control, SRST, and Cisco Unified Mobility. You will also learn to configure and troubleshoot Cisco UCM Extension Mobility and master URI calling for intra-cluster and inter-cluster communication.

Do you offer 24/7 support for the Cisco Advanced Call Control and Mobility Services Course?

Yes. We provide 24/7 support to ensure your learning experience is smooth and uninterrupted. Our expert team is always available to assist you with course queries or technical assistance.

Will I receive a certification upon completion of the course?

Yes. Upon successful completion of the course, you will receive a certification recognising your expertise in Cisco Advanced Call Control and Mobility Services, adding value to your professional profile.

How can completing this CLACCM Course impact my salary?

Completing this course can enhance your skills, making you more competitive in the job market. This increased expertise can lead to higher-paying roles in network engineering, collaboration, and Cisco technology specialisations.

What are the career opportunities after completing the course?

Graduates can pursue roles such as Collaboration Engineer, Unified Communications Administrator, Network Engineer, or VoIP Specialist. These roles are in high demand across industries that rely on advanced communication systems.

How can this training enhance my career in Cisco collaboration and mobility?

This training equips you with in-demand skills in advanced call control and mobility, positioning you for higher-level responsibilities. It also strengthens your ability to design and implement robust communication solutions, a key advantage in Cisco collaboration careers.

How does this course stay current with industry trends?

The course content is regularly updated to reflect Cisco’s latest technologies, features, and best practices. This ensures you learn skills that are relevant, practical, and aligned with current industry standards.

What key skills will I gain from the CLACCM Training?

You will gain expertise in troubleshooting SIP and media protocols in enterprise environments, along with implementing advanced call routing and coverage strategies in Cisco UCM. These skills will enable you to design, optimise, and support resilient communication solutions.

What practical hands-on exercises are included in the CLACCM Training?

You will work on configuring Cisco UCM Express for SIP phones in lab simulations and troubleshooting multisite Cisco UCM deployments in real-world case studies, gaining valuable practical experience to apply in professional environments.

Why choose The Knowledge Academy in Montreal over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Implementing Cisco Advanced Call Control and Mobility Services Training in Montreal?

The training fees for Implementing Cisco Advanced Call Control and Mobility Services Training in Montreal starts from CAD4695

Which is the best training institute/provider of Implementing Cisco Advanced Call Control and Mobility Services Training in Montreal?

The Knowledge Academy is one of the Leading global training provider for Implementing Cisco Advanced Call Control and Mobility Services Training.

What are the best Cisco Training courses in Montreal?

Please see our Cisco Training courses available in Montreal

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