Course information

CCNP Collaboration Training Course Outline

Module 1: Infrastructure and Design

  • Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
    • Licensing (Smart, Flex)
    • Sizing
    • Bandwidth
    • High Availability
    • Disaster Recovery
    • Dial Plan
    • Security (Certificates, SRTP, TLS)
    • QoS
  • Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
  • Configure these Network Components to Support Cisco Collaboration Solutions
    • DHCP
    • NTP
    • CDP
    • LLDP
    • LDAP
    • TFTP
    • Certificates
  • Troubleshoot these Network Components in a Cisco Collaboration Solution
    • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
    • NTP
    • LDAP Integration on Cisco UCM
  • Explain these Components to Support Cisco Collaboration Solutions
    • SNMP
    • DNS
    • Directory Connector
  • Describe Webex Control Hub Features

Module 2: Protocols, Codecs, and Endpoints

  • Troubleshoot these Elements of a SIP Conversation
    • Call Set Up and Tear Down
    • SDP
    • DTMF
  • Identify the Collaboration Codecs for a Given Scenario
  • Deploy SIP Endpoints
    • Manual
    • Self-Provisioning
    • Bulk Administration Tool (BAT)
    • Onboarding Cloud Devices
    • Device Onboarding Via Activation Codes (MRA/On-Premises)
  • Troubleshoot SIP Endpoints
  • Describe SIP OAuth on Cisco UCM

Module 3: Cisco IOS XE Gateteway and Media Resources

  • Configure Voice Gateway Elements
    • DTMF
    • Voice Translation Rules and Profiles
    • Codec Preference List
    • Dial Peers
  • Troubleshoot ISDN PRI/BRI
  • Identify the Appropriate IOS XE Media Resources
  • Describe Cloud Calling Hybrid Local Gateway

Module 4: Call Control

  • Describe the Cisco UCM Digit Analysis Process
  • Implement Toll Fraud Prevention on Cisco UCM
  • Configure Globalised Call Routing in Cisco UCM
    • Route Patterns (Traditional and +E.164)
    • Translation Patterns
    • Standard Local Route Group
    • Transforms
    • SIP Route Patterns
  • Describe Mobile and Remote Access (MRA)
  • Describe Webex Calling Dial Plan Features
    • Locations and Numbers
    • Outgoing and Incoming Permissions
    • Transfer and Forwarding Restrictions

Module 5: QoS

  • Describe Problems that can Lead to Poor Voice and Video Quality
    • Latency
    • Jitter
    • Packet Loss
    • Bandwidth
  • Describe the QoS Requirements for Voice and Video
  • Describe the Class Models for Providing QoS on a Network
    • 4/5 Class Model
    • 8 Class Model
    • QoS Baseline Model
  • Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
    • EF
    • AF41
    • AF42
    • CS3
    • CS4
  • Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
  • Describe and Determine Location-Based CAC Bandwidth Requirements
  • Configure LLQ
    • Class Map
    • Policy Map
    • Service Policy

Module 6: Collaboration Applications

  • Configure Cisco Unity Connection Mailbox and MWI
  • Configure Cisco Unity Connection SIP Integration Options to Call Control
  • Describe Cisco Unity Connection Call Handlers
  • Deploy Webex App

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Who should attend this CCNP Collaboration Training Course?

The CCNP Collaboration Course is designed to equip professionals with the skills and knowledge required to deploy collaboration solutions that offer seamless communication experiences.

This course can be beneficial for various professionals, including:

  • Network Engineers
  • Systems Engineers
  • Network Administrators
  • IP Network Engineers
  • Cisco Technology Specialists
  • Collaboration Engineers
  • Telecommunications Engineers

Prerequisites of the CCNP Collaboration Training Course

There are no formal prerequisites for attending this CCNP Collaboration Training. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts.

CCNP Collaboration Training Course Overview

This CCNP Training Course is an essential course designed to empower professionals with the expertise required to excel in the field of network collaboration. In an era where seamless communication and collaboration are pivotal, this course is of paramount importance. With an emphasis on real-world applications and hands-on experience, it equips delegates with the knowledge and skills to manage, implement, and troubleshoot complex collaboration solutions.

Proficiency in CCNP Collaboration is crucial for IT professionals looking to elevate their careers, especially those working in roles involving the design, implementation, and support of collaboration networks. Individuals who have attained their CCNA Certification can greatly benefit from this course, as it builds upon the foundational knowledge acquired in the CCNA Course, enabling them to reach the next level of expertise.

This intensive 4-day CCNP Collaboration Training empowers delegates with practical insights and hands-on experience in Cisco collaboration technologies. Delegates will learn to configure, manage, and troubleshoot collaboration solutions, ensuring their organisations have reliable communication systems. The course blends theoretical understanding with practical application, making it a comprehensive learning experience. Delegates will also gain insights into the latest trends and best practices in collaboration technologies.

Course Objectives

  • To learn the principles and elements of Cisco Collaboration Solutions design
  • To configure network components and troubleshoot Cisco Collaboration Solutions
  • To deploy SIP endpoints and troubleshoot SIP conversations in collaboration scenarios
  • To configure Cisco IOS XE gateway elements and identify appropriate media resources
  • To implement toll fraud prevention and globalised call routing in Cisco UCM
  • To describe QoS requirements and configure Quality of Service mechanisms
  • To configure Cisco Unity Connection and deploy WebEx applications efficiently

After completing this CCNA Training, professionals will be well-equipped to design, implement, and support advanced collaboration solutions, enhancing their career prospects and contributing significantly to the success of their organisations. This course opens doors to more advanced CCNA Training, allowing delegates to continue their journey of professional development and specialisation in the dynamic field of collaboration technologies.

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What’s included in this CCNP Collaboration Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • CCNP Collaboration Certificate
  • Digital Delegate Pack

Why choose us

Our Mississauga venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mississauga is the sixth largest city in Canada. It is in the south of the province of Ontario in the region of peel. The city is estimated to have a population of around 715,000 people. The rapid growth of this city is attributed to its proximity to Toronto. It was originally built as suburb of Toronto. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Mississauga is served by the Peel District School Board, which operates the secular English speaking public schools. There is also a school board that runs the local catholic schools and a board that runs the French speaking schools in the area, one for the secular French schools and one for the catholic French schools. There are a number of schools in the area that offer specialised programs. These include the French immersion schools such as Clarkson Secondary School and Streetsville Secondary School. There are three schools in the areas that off a Regional Arts Program and two that offer a specialist sci-tech program for students who are gifted in these areas. There is also two schools that offer support for those studying for the international baccalaureate plus numerous other programs. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Mississauga is home to one of the three campuses run by the University of Toronto. This university is ranked as the 34th best university in the world and is the second highest ranked Canadian university in the rankings. The campus was established in 1967 and is the universities second largest division. It is home to 12,000 students. They have 15 academic departments and pupils can choose from 148 programs to participate in from 89 areas of study. Students can study both undergraduate and graduate programs on this campus. This campus also has an excellent research environment that has helped the staff and researchers become internationally recognised for their work. The university includes Institutes for Management and Innovation, and Communication, Culture, Information and Technology.

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Address

Robert Speck 2
2 Robert Speck Parkway
Suite 750
Mississauga
Ontario
L4Z 1H8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CCNA Training | CCNP Collaboration Training Course in Mississauga. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CCNA Training | CCNP Collaboration Training Course in Mississauga, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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What our customers are saying

CCNA Training | CCNP Collaboration Training Course in Mississauga FAQs

CCNP Collaboration Certification is designed to validate the skills and knowledge of IT professionals in implementing and managing collaboration and video solutions, primarily in Cisco's collaboration environments.
Securing a CCNP Collaboration Certification signifies a deep understanding of collaboration solutions, enhancing job prospects in the IT sector globally. It opens doors to higher-paying roles by endorsing the holder's expertise in managing sophisticated collaboration technologies and solutions.
Choosing between CCNP and CCNA largely depends on your existing knowledge and career goals. CCNA is ideal for beginners offering foundational knowledge, while CCNP is suited for delegates with some prior experience in the field, looking to specialise and advance in their careers.
Certainly. Undertaking CCNP Collaboration Course enables professionals to hone their skills in Cisco's collaboration solutions, potentially paving the way for advanced career opportunities and growth.
While there are no mandatory prerequisites, having a foundational understanding through CCNA certification or equivalent knowledge is advised to grasp the advanced concepts covered in the course effectively.
The Knowledge Academy’s CCNP Collaboration Course spans over a duration of 4 days.
This certification equips delegateswith practical skills essential in the modern workspace. It imparts knowledge on how to design, deploy, and troubleshoot Cisco collaboration solutions.
After completing the CCNP Collaboration Certification, individuals can explore career opportunities in roles such as Collaboration Engineer, Solutions Architect, and Network Administrator.
The Knowledge Academy in Mississauga stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking an CCNP Collaboration Course.
After completing the CCNP Collaboration Certification, individuals can explore career opportunities in roles such as Collaboration Engineer, Solutions Architect, and Network Administrator. The certification opens doors to senior positions in IT organisations, where expertise in Cisco collaboration solutions is essential, enhancing the prospects for a rewarding career in the dynamic field of IT and networking.
The CCNP Collaboration Course significantly enhances a professional's ability to design and implement Cisco collaboration solutions efficiently. It imbues participants with knowledge on the most recent collaboration technologies, offering a hands-on approach to understanding the deployment and troubleshooting of unified communications. The course delves into essential areas like voice, video, and conferencing solutions, imparting a comprehensive understanding and facilitating the acquisition of expertise in Cisco’s collaboration solutions.
In addition to our wide variety of courses, The Knowledge Academy offers a wealth of supplementary materials such as informative Blogs and News articles. These supplementary resources are crafted to enrich your educational journey and can be found in the [Knowledge Centre] area of our homepage. If you'd like to gain an immediate understanding of the calibre of our training modules, feel free to peruse the Reviews page for feedback from previous attendees.
The Knowledge Pass is a pre-purchased voucher with a 12-month validity, allowing enrolment in diverse training courses, both online and onsite, at regulated prices.
The training fees for CCNP Collaboration Training Course certification in Mississauga starts from CAD5995
The Knowledge Academy is the Leading global training provider for CCNP Collaboration Training Course.
Please see our CCNA Training courses available in Mississauga
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