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Module 1: Service Organisation
Module 2: People and Organisational Structure
Module 3: VeriSM™ Model
Module 4: Progressive Practices
Module 5: Innovative Technologies
Module 6: Getting Started with VeriSM™
This VeriSM™ Plus Course is designed for individuals with a background in IT Service Management, who wish to branch into utlising VeriSM™ practices. It provides further insights into the progressive practices and innovative models in Service Management. The professionals who can benefit from attending this course include:
Delegates must possess a Service Management Foundation Certification, either in ISO/IEC ISO 20000, EXIN SIAM, IT4IT or ITIL, before pursuing this VeriSM™ Plus Course.
The Knowledge Academy’s VeriSM™ Plus training course has been designed to describe how an organisation can define its service management principles and then use organisational competencies, evolving technologies and a combination of management practices to deliver. This 1-day VeriSM™ training course forms a channel into VeriSM™ and will build upon your existing service management certifications.
VeriSM™ is a new service management method to help organisations create a flexible operating model that is adaptable. VeriSM™ describes how an organisation can define service management principles, and use a combination of management practices to deliver value.
Our VeriSM™ Plus course is accredited by EXIN.
What’s included in this VeriSM™ Plus Course?
The VeriSM™ Plus exam assesses participants' ability to apply the VeriSM™ approach to service management in practical scenarios. VeriSM™ is a service management framework that emphasizes a flexible and adaptive approach to delivering value through services. The format of the exam is as follows:
Why choose us
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led VeriSM™ Plus. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's VeriSM™ Plus, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
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Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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