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VeriSM™ Plus - United States

Key points about this course


Duration: 1 Days*

Accredited: Yes

Support: 24/7

Dates & Prices Inquire
  • Identify and describe how to move from a reactive to proactive operation with VeriSM.
  • Learn how VeriSM™ re-defines service Management.
  • VeriSM™ describes how an organisation can define service management principles.

Available delivery methods for this course

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Online Instructor-Led

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Online Self-Paced

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With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.

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Works on all devices

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Revisit what you’ve learnt at any time.
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See your trainer’s screen

Your instructor can share their screen at any time to demonstrate what they’re teaching.
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Share documents

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Key points about this course


Duration: 1 Days*

Accredited: Yes

Support: 24/7

View dates & prices

Find out more

Please enter Name
Please enter valid Email
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The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry. View privacy policy

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646-687-6780
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VeriSM™ Plus Dates & Prices

Select your preferred delivery method

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Fri 24th Apr 2020
Places available
$1095
Atlanta
Fri 8th May 2020
Places available
$1395
San Francisco
Fri 8th May 2020
Places available
$1395
Washington D.C.
Fri 8th May 2020
Places available
$1395
New York
Fri 8th May 2020
Places available
$1395
Houston
Fri 8th May 2020
Places available
$1395
Dallas
Fri 8th May 2020
Places available
$1395
Denver
Fri 8th May 2020
Places available
$1395
Boston
Fri 8th May 2020
Places available
$1395
Chicago
Fri 8th May 2020
Places available
$1395
Seattle
Fri 8th May 2020
Places available
$1395
Detroit
Fri 8th May 2020
Places available
$1395
Las Vegas
Fri 8th May 2020
Places available
$1795
Portland
Fri 8th May 2020
Places available
$1795
Irvine
Fri 8th May 2020
Places available
$1795
San Diego
Fri 8th May 2020
Places available
$1395
San Jose
Fri 8th May 2020
Places available
$1395
Tampa
Fri 8th May 2020
Places available
$1795
Sacramento
Fri 8th May 2020
Places available
$1795
Minneapolis
Fri 8th May 2020
Places available
$1795
Phoenix
Fri 8th May 2020
Places available
$1395
Austin
Fri 8th May 2020
Places available
$1395
Philadelphia
Fri 8th May 2020
Places available
$1395
Colorado Springs
Fri 8th May 2020
Places available
$1795
Los Angeles
Fri 8th May 2020
Places available
$1395
San Antonio
Fri 8th May 2020
Places available
$1795
Fri 29th May 2020
Places available
$1095
Fri 19th Jun 2020
Places available
$1095
Las Vegas
Fri 10th Jul 2020
Places available
$1795
Portland
Fri 10th Jul 2020
Places available
$1795
Irvine
Fri 10th Jul 2020
Places available
$1795
San Antonio
Fri 10th Jul 2020
Places available
$1795
San Diego
Fri 10th Jul 2020
Places available
$1395
San Jose
Fri 10th Jul 2020
Places available
$1395
Tampa
Fri 10th Jul 2020
Places available
$1795
Sacramento
Fri 10th Jul 2020
Places available
$1795
Minneapolis
Fri 10th Jul 2020
Places available
$1795
Phoenix
Fri 10th Jul 2020
Places available
$1395
Austin
Fri 10th Jul 2020
Places available
$1395
Philadelphia
Fri 10th Jul 2020
Places available
$1395
Colorado Springs
Fri 10th Jul 2020
Places available
$1795
Los Angeles
Fri 10th Jul 2020
Places available
$1395
Atlanta
Fri 10th Jul 2020
Places available
$1395
San Francisco
Fri 10th Jul 2020
Places available
$1395
Washington D.C.
Fri 10th Jul 2020
Places available
$1395
New York
Fri 10th Jul 2020
Places available
$1395
Houston
Fri 10th Jul 2020
Places available
$1395
Dallas
Fri 10th Jul 2020
Places available
$1395
Denver
Fri 10th Jul 2020
Places available
$1395
Boston
Fri 10th Jul 2020
Places available
$1395
Chicago
Fri 10th Jul 2020
Places available
$1395
Seattle
Fri 10th Jul 2020
Places available
$1395
Detroit
Fri 10th Jul 2020
Places available
$1395
Fri 17th Jul 2020
Places available
$1095
Fri 14th Aug 2020
Places available
$1095
Las Vegas
Fri 11th Sep 2020
Places available
$1795
Minneapolis
Fri 11th Sep 2020
Places available
$1795
Portland
Fri 11th Sep 2020
Places available
$1795
Irvine
Fri 11th Sep 2020
Places available
$1795
Los Angeles
Fri 11th Sep 2020
Places available
$1395
San Antonio
Fri 11th Sep 2020
Places available
$1795
San Diego
Fri 11th Sep 2020
Places available
$1395
San Jose
Fri 11th Sep 2020
Places available
$1395
Tampa
Fri 11th Sep 2020
Places available
$1795
Fri 11th Sep 2020
Places available
$1095
Sacramento
Fri 11th Sep 2020
Places available
$1795
Phoenix
Fri 11th Sep 2020
Places available
$1395
Austin
Fri 11th Sep 2020
Places available
$1395
Philadelphia
Fri 11th Sep 2020
Places available
$1395
Colorado Springs
Fri 11th Sep 2020
Places available
$1795
Detroit
Fri 11th Sep 2020
Places available
$1395
Atlanta
Fri 11th Sep 2020
Places available
$1395
San Francisco
Fri 11th Sep 2020
Places available
$1395
Washington D.C.
Fri 11th Sep 2020
Places available
$1395
New York
Fri 11th Sep 2020
Places available
$1395
Houston
Fri 11th Sep 2020
Places available
$1395
Dallas
Fri 11th Sep 2020
Places available
$1395
Denver
Fri 11th Sep 2020
Places available
$1395
Boston
Fri 11th Sep 2020
Places available
$1395
Chicago
Fri 11th Sep 2020
Places available
$1395
Seattle
Fri 11th Sep 2020
Places available
$1395
Fri 30th Oct 2020
Places available
$1095
Los Angeles
Fri 13th Nov 2020
Places available
$1395
San Antonio
Fri 13th Nov 2020
Places available
$1795
San Diego
Fri 13th Nov 2020
Places available
$1395
San Jose
Fri 13th Nov 2020
Places available
$1395
Tampa
Fri 13th Nov 2020
Places available
$1795
Sacramento
Fri 13th Nov 2020
Places available
$1795
Houston
Fri 13th Nov 2020
Places available
$1395
Phoenix
Fri 13th Nov 2020
Places available
$1395
Austin
Fri 13th Nov 2020
Places available
$1395
Philadelphia
Fri 13th Nov 2020
Places available
$1395
Colorado Springs
Fri 13th Nov 2020
Places available
$1795
Detroit
Fri 13th Nov 2020
Places available
$1395
Atlanta
Fri 13th Nov 2020
Places available
$1395
San Francisco
Fri 13th Nov 2020
Places available
$1395
Washington D.C.
Fri 13th Nov 2020
Places available
$1395
New York
Fri 13th Nov 2020
Places available
$1395
Dallas
Fri 13th Nov 2020
Places available
$1395
Denver
Fri 13th Nov 2020
Places available
$1395
Boston
Fri 13th Nov 2020
Places available
$1395
Chicago
Fri 13th Nov 2020
Places available
$1395
Seattle
Fri 13th Nov 2020
Places available
$1395
Las Vegas
Fri 13th Nov 2020
Places available
$1795
Minneapolis
Fri 13th Nov 2020
Places available
$1795
Portland
Fri 13th Nov 2020
Places available
$1795
Irvine
Fri 13th Nov 2020
Places available
$1795
Fri 20th Nov 2020
Places available
$1095
Fri 11th Dec 2020
Places available
$1095

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course


Duration: 1 Days*

Accredited: Yes

Support: 24/7


Course Information

VeriSM™ Plus Training Course Overview

The Knowledge Academy’s VeriSM™ Plus training course has been designed to describe how an organisation can define its service management principles and then use organisational competencies, evolving technologies and a combination of management practices to deliver. This 1-day VeriSM™ training course forms a channel into VeriSM™ and will build upon your existing service management certifications.

VeriSM™ is a new service management method to help organisations create a flexible operating model that is adaptable. VeriSM™ describes how an organisation can define service management principles, and use a combination of management practices to deliver value.

Our VeriSM™ Plus course is accredited by EXIN.

VeriSM™ Plus Course Outline

1. Module: The Service Organisation

  1. Digital Transformation – Delegates will learn how to define the impact of new technologies on organisations and how to describe the impact of digital transformation on service management

2. Module: People and Organisational Structure

  1. Organisational structure – Delegates will be able to define the differences between a leader and a manager and learn how to explain the competencies of the service management professional. Learn how to list the elements of a well-functioning team.

3. Module: The VeriSM™ Model

  1. The VeriSM™ model – Delegates will learn the elements of VeriSM™ model and explain how VeriSM™ re-defines service Management.
  2. Delegates will also learn how to explain how VeriSM™ uses the management mesh to create and stabilize services, wiliest gaining an understanding of the elements within each of the four stages of the VeriSM™ Model
    1. Define.
    2. Produce.
    3. Provide.
    4. Respond.
  3. Adapting the VeriSM™ model – Delegates will learn how to define the process of selecting and integrating management practices and will be able to explain the characteristics of successful operating models

4. Module: Progressive Practices

  1. Delegates will be able to indicate the success factors for adopting progressive management practices and will be able to clarify the key concepts and when to apply Agile, DevOps, SIAM and Lean as a management practice

5. Module: Innovative Technologies

  1.  Impact of Technology – Delegates will learn how to summarize implications of technology on service Management and will be able to explain the benefits of cloud, virtualization and automation.
  2. Delegates will learn how to explain the impact of big data, internet of things, mobile computing, bring your own device on service management. To be able to describe server-less computing, artificial intelligence, Robotic Process Automation (RPA), Machine Learning and containerization.

6. Module: Getting started with VeriSM

  1. Delegates will learn how to identify and describe how to move from a reactive to proactive operation with VeriSM™

Who should attend this VeriSM™ Plus Training?

This VeriSM™ Training course is aimed at all professionals and organisation involved in delivering value to customers through delivery, development, operation and/or promotion of services.

VeriSM™ Plus Prerequisites

Delegates wishing to attend this VeriSM™ Plus training must hold one or more of the following:

  • VeriSM™ Essentials Certificate
  • A Current foundation certificate in IT Service Management (ITIL® Foundation)
Please arrive at the venue at 8:45am.
Delegates wishing to attend this VeriSM™ Plus training must hold one or more of the following: VeriSM™ Essentials Certificate A Current foundation certificate in IT Service Management (ITIL® Foundation)
This VeriSM™ Training course is aimed at all professionals and organisation involved in delivering value to customers through delivery, development, operation and/or promotion of services. VeriSM™ Plus training is recommended for graduates and undergraduates who are looking to join an organisation and required a basic understanding of IT Service Management. This VeriSM™ training course is also designed for Manager and executives who are involved in the delivery of value to customers and required knowledge in IT Service Management.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Experienced Instructor, and Refreshments
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for VeriSM™ Plus certification in the United States starts from $1769
The Knowledge Academy is the Leading global training provider in the world for VeriSM™ Plus.
Please see our VeriSM™ courses available in the United States

What’s included in this VeriSM™ Training Course

  • VeriSM™ Plus Exam
  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor
  • Refreshments

VeriSM™ Plus Exam Information

  • Duration: 30 Minutes
  • Questions: 20 Multiple Choice ‘Closed Book’
  • Pass mark: 65% (13 out of 20)

The VeriSM™ Plus exam is carried out through EXIN

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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