ITIL® Version 5 Transformation Course Outline

Module 1: ITIL Foundation Recap and Transformation Overview

  • Key Concepts of ITIL
  • Key Concepts of ITIL Transformation

Module 2: The ITIL Transformation Model

  • Layers, Stages, Steps, and Contextual Adaptation in Transformation
  • Introduction to Common Patterns for Transformation

Module 3: Initiation Patterns

  • Key Characteristics of the Five Initiation Patterns
  • How does an Initiation Pattern influence Scope, Sponsorship, Timing, and Methods?
  • Describe the Tools/Methods/Techniques that Could Contribute to the Initiation Pattern

Module 4: Governance Patterns

  • Describe Common BAU Governance Patterns
  • Describe Common Transformation Governance Patterns
  • Distinguish BAU vs. Transformation Governance Patterns
  • How Governance Supports Alignment, Decision-Making, and Oversight in Transformation?

Module 5: Execution Patterns

  • Three Execution Patterns
  • How Transformation Work is Executed using the Implement, Discover, and Contain Patterns
  • Recognise which Execution Pattern Fits Different Transformation Situations
  • Apply the Correct Execution Pattern to Simple Transformation Examples

Module 6: End-to-End Transformation Examples

  • End-to-End Examples
    • Describe an End-to-End Transformation Example
    • Assess an End-to-End Transformation Example

Module 7: Measurement, Learning, and Synthesis

  • Tools, Methods, and Techniques
  • Measurement and Evidence
  • Learning and Knowledge Transfer

Module 8: ITIL and AI

  • Transformation in the AI Context
  • AI Governance

Module 9: ITIL and Other Frameworks

  • ITIL and DevOps
  • ITIL and PRINCE2
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Who Should Attend this ITIL® 5 Transformation Certification? 

The ITIL® 5 Transformation Certification is designed for professionals responsible for leading, supporting, or enabling change across service organisations. It is particularly beneficial for: 

  • IT Service Managers 
  • Transformation and Change Managers 
  • Digital and Technology Leaders 
  • IT Consultants and Advisory Professionals 
  • Enterprise Architects 
  • Programme and Project Managers 

Prerequisites of the ITIL® 5 Transformation Certification 

There are no formal prerequisites for this ITIL® 5 Transformation Certification Course. However, delegates should have completed the ITIL® 5 Foundation Certification in order to take the ITIL® 5 Transformation Exam. 

ITIL® Version 5 Transformation Certification Overview

The ITIL® 5 Transformation Certification Course covers digital transformation in IT service management. It focuses on aligning IT services with business needs using modern practices. Key areas include value streams, automation, and strategy. 

This training builds skills to drive change and optimise service delivery. It improves readiness for transformation initiatives and enhances efficiency. Learners also strengthen decision-making for complex challenges. 

This 2-Day course offered by The Knowledge Academy helps delegates apply concepts in real-world scenarios. It focuses on practical implementation and process improvement. Professionals gain skills to adapt to evolving technologies.

The ITIL Version 5 Foundation Certification Course is already available. Please check it out to get started on the ITIL Certification pathway.

ITIL® (Version 5) Transformation Certification

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What's Included in this ITIL® Version 5 Transformation Certification? 

  • World-Class Training Sessions from Experienced Instructors 
  • Interactive Learning with 24*7 Support 
  • Digital Delegate Pack 
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ITIL® 5 Transformation Course Exam Information

The ITIL® 5 Transformation course assesses a delegate’s ability to understand and apply modern service transformation principles within dynamic digital environments. It validates knowledge of organisational change, value stream optimisation, and practices required to enable agile, resilient, and value-driven service management.

The ITIL® 5 Transformation Exam is in the following format:

  • Question Type: Multiple Choice
  • Total Questions: 40
  • Pass Mark: 70%
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Open Book
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Train Your Workforce

Looking for ITIL® 5 Transformation Certification in-house or onsite training in Orlando? We specialise in corporate group training and bulk bookings for organisations of all sizes in Orlando. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

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IT support is on hand to sort out any unforseen issues that may arise.

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This location has full video conferencing equipment.

Orlando is situated within Central Florida and is the largest inland city within the state of Florida. Orlando is home to a population of an estimated 238,300  making it the 5th largest city within Florida as well as being the 26th largest metropolitan area within the United States with around 2,134,411 people estimated living there in 2010. The City Beautiful and The Theme Park Capital of the World as the city is otherwise known as is also the county seat of the orange county. There are both private schools and secondary schools within Orlando, most of the public primary and secondary schools are operated by the orange county public schools, with some of the private schools including Dr. Phillips High School, Orlando Lutheran Academy, The First Academy, Lake Highland Preparatory School and the Forest Lake Academy. Orlando also offers a weekend program for Japanese children the Orlando Hoshuko, which is within the Lake Highland Preparatory school. There are only a few state universities and colleges which include the Florida A&M University College of Law, University of Central Florida and Seminole State College of Florida, Valencia College within Orlando. Whereas there are more private universities and colleges some of which are Belhaven University, Dwayne O. Andreas School of Law - Barry University, Hindu University of America, Nova Southeastern University, Everest University, Adventist University of Health Sciences, Le Cordon Bleu College of Culinary Arts, Florida Institute of Technology, Reformed Theological Seminary, Connecticut School of Broadcasting, Southern Technical College, Keiser University, Palm Beach Atlantic University and Columbia College. All of the different universities offer different courses in a range of subjects. Students within Orlando are able to enrol on graduate, under graduate, professional, masters, doctors and associate degrees. Degrees can vary depending on the type of institute it is, some of the subjects can include law, sciences, technology, medicines, nursing, dentistry, veterinary medicine, hospitality, film production, business, management, information technology, sports and many more.

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Ways to take ITIL® 5 Transformation Certification in Orlando

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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 5 Transformation Certification. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Join a scheduled class with a live instructor and other delegates.

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Access ITIL® 5 Transformation Certification in Orlando delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ITIL® 5 Transformation Certification with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 5 Transformation Certification industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ITIL® 5 Transformation Certification through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Flexible Learning

Access ITIL® 5 Transformation Certification resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

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Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

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Access ITIL® 5 Transformation Certification in Orlando from a trusted global training provider delivering consistent learning to professionals worldwide.

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Cost-Effective Training

Benefit from the cost-effective ITIL® 5 Transformation Certification that delivers high-quality course content without compromising learning outcomes.

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Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Package deals for ITIL® 5 Transformation Certification in Orlando

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Transformation Certification, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Transformation Certification, and allows you to purchase multiple courses at a discounted rate.

ITIL® 5 Transformation Certification - in Orlando FAQs

What is the ITIL® Version 5 Transformation Certification Course?

This course focuses on leading and managing organisational transformation using the ITIL® 5 framework. It covers governance, change enablement, digital transformation, and continual improvement to support sustainable business outcomes.

When is the ITIL® 5 Transformation Certification Course launching?

The ITIL® Version 5 Transformation Certification Course will be launching on 9th April 2026. For more details and availability, please contact The Knowledge Academy support team.

Who should attend the ITIL® Version 5 Transformation Course?

It is suitable for transformation leaders, IT service managers, consultants, architects, and professionals involved in driving organisational change, digital initiatives, and service transformation aligned with ITIL® best practices.

Do I need prior ITIL knowledge to take this ITIL® Version 5 Transformation Certification?

Yes, completing the ITIL® Version 5 Foundation Certification is recommended, as it provides essential knowledge of ITIL® concepts and the Value System required to fully understand transformation focused content.

What is the cost/training fees for ITIL® 5 Transformation Certification in Orlando?

The training fees for ITIL® 5 Transformation Certification in Orlando starts from $2695

Which is the best training institute/provider of ITIL® 5 Transformation Certification in Orlando?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Transformation Certification.

What are the best ITIL® Certification Training courses in Orlando?

Please see our ITIL® Certification Training courses available in Orlando

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