ITIL® 5 Strategy Certification in Pittsburgh

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ITIL® 5 Strategy Certification Training

Pittsburgh

Understand how strategy influences value streams and drives long-term business outcomes
Explore alignment between business priorities, governance, and digital services
Gain skills to develop effective strategies with ITIL Strategy (Version 5) Certification

Dates & Prices

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ITIL® 5 Strategy Certification Training Black Friday Offers

ITIL® 5 Strategy Certification Training is part of our Black Friday sale. Lock in 59% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

FROM $1,095 ~~$2,695~~ SAVE $1,600

Offer ends 27 November 2026

ITIL® 5 Strategy Certification Training Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ITIL® 5 Strategy Course Outline

Module 1: ITIL Foundation recap

Key Concepts of ITIL
- Explain the ITIL Guiding Principles
- Key Concepts of Products and Services and Product and Service Management
- Understand the ITIL Product and Service Lifecycle
- Describe the ITIL Four Dimensions of Product and Service Management
- Explain the Components and Purpose of the ITIL Value System

Module 2: Key concepts of ITIL Strategy

Key Concepts of ITIL Strategy
- Understand Digital Transformation and the Role of Digital Strategy
- Key Characteristics of Strategy
- Describe Strategy in a VUCA Environment
- Describe Business and Operating Models and how they Relate to Strategy

Module 3: Strategy across the ITIL Four Dimensions of Product and Service Management

Strategy across the ITIL Four Dimensions
- Understand Strategic Considerations for the 'Organisations and People' Dimension
- Understand Strategic Considerations for the 'Partners and Suppliers' Dimension
- Understand Strategic Considerations for the 'Information and Technology' Dimension
- Understand Strategic Considerations for the 'Value Streams and Processes' Dimension

Module 4: The ITIL Strategy Management Model

Introduction to the ITIL Strategy Management Model
- Understand the Purpose of the ITIL Strategy Management Model
- Describe the Structure of the ITIL Strategy Management Model

Module 5: The ITIL Strategy Development Lifecycle

Strategy Development
- Purpose and Key Outputs of Each Activity within the Strategy Development Lifecycle
- How the ITIL Guiding Principles Support Strategy Development
- How PESTLE Factors Influence Strategy?
- Describe How Internal Capabilities and Resources Affect Strategy
- Apply the 'Observe' Step of the Strategy Development Lifecycle
- Apply the 'Orient' Step of the Strategy Development Lifecycle
- Apply the 'Decide' Step of the Strategy Development Lifecycle
- Apply the 'Plan' Step of the Strategy Development Lifecycle

Module 6: The ITIL Strategy Implementation Lifecycle

Strategy Implementation
- Purpose and Key Outputs of Each Activity within the Strategy Implementation Lifecycle
- How Strategic Objectives are Translated into Implementation Initiatives during the 'Plan' Activity
- How the Execution Approach for Implementation Initiatives is Selected during the 'Plan' Activity
- How Strategy Implementation is Balanced with Effective Operations during the 'Execute' Activity
- Key Functions of the 'Synthesize' Activity
- How the 'Reflect' Activity of the Strategy Implementation Lifecycle is Performed
- Fundamental Considerations of Strategy Implementation
- Apply the Strategy Implementation Lifecycle to a Given Scenario

Module 7: Sustainable Strategy Management

Sustainable Strategy Management
- How Sustainable Strategy Implementation is Ensured
- How Ongoing Relevance and Success of Strategy are Ensured

Module 8: Strategic Capabilities

Leadership
Communication
Innovation
AI Governance
Organisational Change Management (OCM)
Digital Ethics
Complexity Thinking
Portfolio Management
Risk Management
Sustainability

Module 9: ITIL and Other Frameworks

ITIL and DevOps
ITIL and PRINCE2

ITIL® 5 Strategy Course Exam Information

The ITIL® 5 Strategy Certification Exam assesses delegates’ understanding and application of strategic concepts within digital product and service management. It focuses on translating strategic intent into actionable initiatives while balancing governance, execution, and value creation in modern digital environments.

The ITIL® 5 Strategy Certification Exam is in the following format:

Question Type: Multiple Choice
Total Questions: 40
Pass Mark: 70%
Duration: 90 Minutes
Open Book/ Closed Book: Open Book

Please Note: Proof of training completion is required before the official exam results can be released.

Who Should Attend this ITIL® 5 Strategy (Version 5) Certification?

The ITIL® Strategy (Version 5) Certification Course is suitable for professionals involved in developing, implementing, or governing strategies for digital products and services. It is particularly relevant to those responsible for strategic planning, transformation, governance, and value creation. The following professionals can benefit from this certification:

Strategy Managers
Digital Transformation Managers
Portfolio Managers
Digital Product Managers
Service Managers
Practice Owners
Business and IT Consultants
Enterprise and Business Architects

Prerequisites for the ITIL® 5 Strategy (Version 5) Certification

Delegates must hold any ITIL® 4 Certification, ITIL® Foundation (Version 5), or ITIL® Foundation Bridge (Version 5) before progressing to the ITIL® 5 Strategy Certification.

ITIL® 5 Strategy (Version 5) Certification Overview

The ITIL® Strategy (Version 5) Certification Course introduces strategic management across digital products and services. It covers digital transformation, the ITIL Four Dimensions, operating models, strategy development, governance, risk, sustainability, and AI governance.

Delegates will develop skills in analyzing strategic factors, making informed decisions, and translating strategic objectives into implementation initiatives. They will also learn to apply the ITIL Strategy Management Model and support sustainable strategy management.

This 2-Day course by The Knowledge Academy enables delegates to apply ITIL strategy concepts in organizational environments. They will be able to support implementation, respond to changing conditions, and align strategic decisions with organizational goals.

ITIL® Strategy (Version 5) Certification Course Objectives

To understand the key concepts of ITIL Strategy and digital strategy
To examine strategic considerations across the ITIL Four Dimensions
To understand the ITIL Strategy Management Model and its structure
To apply the Strategy Development and Implementation Lifecycles
To understand sustainable strategy management and key strategic capabilities
To understand how ITIL relates to DevOps and PRINCE2

After completing this course, delegates will understand how ITIL supports strategy development, implementation, and sustainable management. They will be better prepared to apply strategic models, respond to changing conditions, and align strategic initiatives with organizational goals.

What’s Included in this ITIL® 5 Strategy?

World-Class Training Sessions from Experienced Instructors
Interactive Learning with 24*7 Support
Digital Delegate Pack

Train Your Workforce

Looking for ITIL® 5 Strategy Certification Training in-house or onsite training Pittsburgh. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

Approved supplier to 53,536 organisations

The Knowledge Academy is an approved training supplier to 53,536 organisations across the UK, Europe, North America and Australia, so most buyers can book through their existing purchasing process with no new supplier setup.

Our Pittsburgh venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Pittsburgh has around a population of 305,000 inhabitants living within the commonwealth’s second largest city. The city is located southeast of the Ohio River in the north east of the United States of America. Pittsburgh is characterized by the Appalachia border. The city is renowned for its number of bridges (446) and its steel-related businesses spanning over 300 of them. Pittsburgh has four main areas (North side, south side, east end and west end) surrounding the Golden triangle (downtown area) containing 90 neighbourhoods. The downtown area is the cultural district with art venues and theatres, sports and literature.Pittsburgh has several public schools including charter and magnet schools, City Charter High School, Pittsburgh Montessori School, Pittsburgh Gifted Center and Barack Obama Academy of International. The city also has many private schools including North Catholic High School, Bishop Canevin High School, Seton-La Salle Catholic High School and Central Catholic High School.Carnegie Mellon University is Pittsburgh main university with around, 15,000 students. It’s a private institution with 7 colleges and schools including, the College of Engineering, College of Fine Arts, Dietrich College of Humanities and Social Sciences. Carnegie was rated 24^th university in the world and the best technology school in the United States.The University of Pittsburgh has 17 schools and colleges with around 28,000 enrolled students. Pittsburgh University is located within the Oakland neighbourhood working as a commonwealth system of higher education. The university has 17 undergraduate and graduate schools. There are four undergraduate schools including the western Pennsylvania: Bradford, Greensburg, Johnstown and Titusville. The university has a developed Greek system of 39 fraternities and sororities including Delta Phi, Pi Kappa Pi, Delta Zeta and Kappa Delta. The university has several sports teams including the Pittsburgh panthers (Athletics team), Football team and Pittsburgh panther’s men’s basketball team.

Ways to take ITIL® 5 Strategy Certification Training in Pittsburgh

Classroom

Face to face with your trainer in a small group, at our Pittsburgh, Penn Center East Monroeville venue in Pittsburgh.

Best for: people who learn best in the room.

2 days · next Thu 11 Feb 2027

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Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

2 days · next Thu 26 Nov 2026

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Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

ITIL® 5 Strategy Certification Training Schedule in Pittsburgh

Classroom · Pittsburgh

Next: Thu 11 Feb 2027

4 dates in 2027 · 2 days · $12,995

View classroom dates

Live Online · Same trainer and syllabus Soonest

Next: Thu 26 Nov 2026

5 upcoming dates · 2 days · $2,695

View online dates

Classroom · Pittsburgh

Online Instructor-Led

Online Self-Paced

Onsite

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Package deals for ITIL® 5 Strategy Certification Training in Pittsburgh

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Strategy Certification Training, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Strategy Certification Training, and allows you to purchase multiple courses at a discounted rate.

Save Up to 40%3 Courses

ITIL® Strategic Leader (SL) Certification Path

ITIL® 5 Foundation Certification $2695
ITIL® 5 Strategy Certification Training $2695
ITIL® 5 Transformation Certification $2695

Total Without Package: $8085

Package Price: $4895 (Save $3190)

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ITIL® 5 Strategy Certification in Pittsburgh FAQs

How does ITIL® Version 5 support strategic decision-making?

ITIL® Version 5 provides a structured approach to integrating strategy with product and service management, helping organisations respond effectively to complexity, change, and digital transformation.

Who will benefit most from ITIL® 5 Strategy learning?

This course benefits professionals involved in shaping IT direction, aligning services with business objectives, and ensuring that digital initiatives deliver measurable organisational value.

When will ITIL® Version 5 Strategy be available?

ITIL® 5 Strategy Training will be available from 9th April 2026. Please contact us to receive updates on schedules, availability, and future course dates.

What prior learning is required before taking ITIL® Version 5 Strategy?

Learners must complete ITIL® Version 5 Foundation before progressing. Those with ITIL® 4 Foundation are required to complete the ITIL® Version 5 Bridge Course. Learners may review our ITIL® Version 5 Foundation training to meet this requirement.

Are there any prerequisites for ITIL® Strategy Certification?

Delegates must hold any ITIL® 4 Certification, ITIL® Foundation (Version 5), or ITIL® Foundation Bridge (Version 5) before progressing to the ITIL® 5 Strategy Certification.

What is the cost/training fees for ITIL® 5 Strategy Certification Training in Pittsburgh?

The training fees for ITIL® 5 Strategy Certification Training in Pittsburgh starts from $2695

Which is the best training institute/provider of ITIL® 5 Strategy Certification Training in Pittsburgh?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Strategy Certification Training.

What are the best ITIL® Certification Training courses in Pittsburgh?

Please see our ITIL® Certification Training courses available in Pittsburgh

Customers Reviews

Pallavi Mohapatra

Staff Vendor Manager Google

The training was engaging and clearly delivered, making complex topics easier to understand. It prepared me well and strengthened my confidence in applying the concepts in practice. The booking process was straightforward, and I would highly recommend The Knowledge Academy for its practical and well-organised training.

Chinelo Udutchay

I had the pleasure of attending a two-day ITIL Version 5 Strategy Certification training delivered by Krzysztof, and I was very impressed with the quality of the sessions. Krzysztof demonstrated excellent subject knowledge and delivered the training in a clear, structured and engaging manner, making complex concepts easy to understand. He encouraged questions throughout the sessions and provided clear, comprehensive answers, ensuring the key principles were well understood. I would highly recommend Krzysztof to anyone looking for a knowledgeable, professional and effective ITIL trainer. Thank you for an excellent learning experience.

Emanuel Sousa

This trainer explains every subject in a direct and detailed way.

Daniel J Crawford

Anton is an excellent trainer. He was engaging, adjusted pace to meet the needs of the class members, and explained the material well.

Wayne Kelly Oja

I really enjoyed the way Tony (Anton) conducted the course. I would look to try and schedule future courses with him.

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Courses Related to ITIL® Certification Training

ITIL® 5 Foundation Certification ITIL® Version 5 Foundation Bridge Training ITIL® 5 Product Certification ITIL® 5 Experience Certification

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