Course information

Complete ITIL 4 Managing Professional (MP) Certification Path Course Outlines

Within this bundle you are required to take the following courses:

The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams, and workflows.

To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.

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Who should attend this Complete ITIL 4 Managing Professional (MP) Certification Path Course?

The Complete ITIL 4 Managing Professional (MP) Certification Path Course is suitable for anyone looking to deepen their understanding of IT Service Management's best practices as defined by ITIL 4 and those aiming for advanced ITIL 4 Certifications.

A few of the professionals who will benefit from this ITIL Certification are:

  • IT Service Managers and Practitioners
  • IT Architects and Planners
  • Service Delivery Professionals
  • IT Consultants
  • Quality and Process Engineers
  • IT Auditors
  • Project Managers

Prerequisites of the Complete ITIL 4 Managing Professional (MP) Certification Path Course

To undertake the ITIL 4 Managing Professional (MP) Certification Path Course, candidates typically need an ITIL 4 Foundation Certification. Additionally, experience in IT Service Management or a related field is advantageous but not mandatory. 

Complete ITIL 4 Managing Professional (MP) Certification Course Overview

ITIL (Information Technology Infrastructure Library) is a globally recognised framework that sets best practices for IT service management, offering a structured approach to effectively plan, design, deliver, and manage IT services. ITIL is essential for optimising IT service delivery, aligning IT with business objectives, and enhancing overall service quality, reliability, and efficiency. ITIL Certification  enables organisations to utilise tools to streamline IT operations, improve service performance, and enhance customer satisfaction.

By pursuing this ITIL Certification, individuals will gain comprehensive knowledge of ITIL principles and methodologies, enabling them to significantly contribute to their organisation's IT service improvement initiatives. Attaining knowledge from this ITIL Certification will open doors to career advancement, paving the way for leadership roles and increased opportunities for professional development.

In this Complete ITIL® 4 Managing Professional (MP) Certification Path Training Course, delegates will learn the fundamental concepts, terminology, and practices of ITIL. They will also learn how to create, deliver, and support' services by mastering service design, development, and deployment. Delegates will also learn about stakeholder value concepts and high-velocity IT procedures. They will acquire Direct, Plan and Improve strategic skills to align IT services with business goals and drive continuous improvement. This ITIL Certification will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To comprehend the value of ITIL in modern IT service management
  • To develop expertise in creating, testing, and delivering IT services
  • To align IT services with customer needs and business outcomes
  • To explore rapid IT service delivery, digital transformation, and automation
  • To drive organisational growth and value through effective IT governance
  • To enhance skills in service operation, incident management, and service desk

After attending this Complete ITIL® 4 Managing Professional (MP) Certification Path Course, delegates will be able to create, deliver, and support IT services, ensuring operational excellence and customer satisfaction. They will also be able to direct, plan, and improve IT service management, enhancing governance, risk management, and continuous improvement strategies.

 

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What’s included in the Complete ITIL 4 Managing Professional (MP) Certification Path Course?

  • World-class training from Experienced Instructors
  • Complete ITIL 4 Managing Professional (MP) Certification Path Certificate
  • Digital Delegate Pack

Why choose us

Our Virginia Beach venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Virginia Beach has a population of around 450,000 inhabitants. The city is located within the state of Virginia, its boarders the south-eastern side of the Atlantic Ocean. Virginia Beach Is the largest city by size and the most populated in the state. It has been ranked at the 39th most populated city in the United States. The city has around 200,000 employed residents and 9,000 unemployed. 67% of the cities ethnicity is white or Caucasian.The over 25 population of the Virginia Beach has around 90% having high school diploma or equivalent which is higher than the national average. The city is home to one of the state’s largest schooling systems, Virginia Beach City Public Schools. There are around 69,000 students that the public system educates, there are 58 elementary schools, 14 middle schools, 12 high schools.Virginia Beach is home to Landstown High School which has an enrolment of around 2,000 pupils. It is a public school offering engineering technology, information technology and entrepreneurship technology. Princess Anne High School is the oldest high school within the Virginia Beach public school system. The school has an enrolment of around 1,800 students.Regent University is one of the cities university with around 6,000 enrolled students, it is a private Christian research university and offers bachelors, masters and doctoral degrees. 

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Address

Hampton Inn Norfolk
5793 Greenwich Rd.
Virginia Beach
VA
23462

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Complete ITIL 4 Managing Professional (MP) Certification Path. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Complete ITIL 4 Managing Professional (MP) Certification Path, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Team building opportunity

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The training fees for certification in Virginia Beach starts from $12995
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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