ITIL® Training | ITIL® 4 IT Asset Management Training in Raleigh

ITIL® 4 Specialist: IT Asset Management Training Course Outline

Module 1: Key Concepts of ITAM

• Purpose, PSFs, and Value of the ITAM Practice
• Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
• Benefits of Standard IT Assets
• ITAM’s Relationship with Governance, Compliance, and Policies of the Organisation
• Apply an Organisation's Sustainability Objectives to ITAM
• Identify the Key Challenges of ITAM

Module 2: ITM Value Streams and Processes

• Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
• Value of a Common Approach to IT Asset Lifecycle Management
• Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
• Know How to Verify, Audit, and Analyse IT Assets
• Apply IT Asset Lifecycle Models
• Critical Nature of Records and Documentation
• How to Integrate ITAM into the Organisation's Value Streams?
• Relationship between ITAM and the Service Configuration Management Practice

Module 3: ITAM Roles, Skills, and Organisational Solutions

• Key Skills required for ITAM
• Responsibilities of the Following Roles
  • IT Asset Manager
  • License Manager
  • IT Asset Owner
  • IT Asset Custodian
  • IT Asset Consumer
• How to Apply the LACMT Model to ITAM Activities?
• How to Position ITAM within an Organisational Structure?

Module 4: How Does Information and Technology Support and Enables ITAM?

• Key Inputs and Outputs of the ITAM Practice
• Key ITAM Automation Tools and their Role in the Practice

Module 5: Understand the Role of Partners and Suppliers in ITAM

• Types of Service Relationships
• Complexity of Service Relationships
• Consistent Approach to ITAM Across the Organisation's Ecosystem

Module 6: How to Develop ITAM Organisational Capabilities?

• Key Concepts of the ITIL Maturity Model
• How to Apply Capability Criteria to Plan ITAM Capability Development?
• Key Metrics and Methods for Improving ITAM Capabilities
• Apply the Key Steps of the ITAM Capability Development

Who should attend this ITIL® 4 Specialist: IT Asset Management Training Course?

This ITIL® 4 Specialist: IT Asset Management Course in Raleigh is suitable for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Professionals who will benefit the most from this ITIL® Certification Course are:

• IT Financial Managers
• IT Procurement Specialists
• IT Asset Managers
• Project Managers
• Risk Managers
• Business Continuity Managers

Prerequisites of the ITIL® 4 Specialist: IT Asset Management Training Course

Holding an ITI® 4 Foundation Certificate is a must before attending this ITIL® 4 Specialist: IT Asset Management Training Course.

ITIL® 4 Specialist: IT Asset Management Training Course Overview

In today's rapidly evolving digital landscape, understanding the principles of IT asset management is crucial. The ITIL® 4 Specialist: IT Asset Management Training Course in Raleigh serves as a comprehensive introduction to managing IT assets effectively, emphasizing the role of ITIL Certification in optimizing IT services. This course is essential for professionals seeking to ensure their IT operations are both cost-effective and efficient, highlighting the relevance of IT asset management in modern business environments.

The importance of mastering IT asset management cannot be overstated for IT professionals in Raleigh, asset managers, and business leaders aiming to reduce risks and costs while improving their service delivery. Achieving an ITIL Certification in this area equips individuals with the knowledge to implement best practices in IT asset management, making it invaluable for those looking to enhance their career prospects and organizational impact.

The Knowledge Academy's 3-day training in Raleigh is meticulously designed to offer delegates an in-depth understanding of IT asset management within the ITIL framework. By obtaining this ITIL Certification, delegates will learn to manage and optimize their IT assets more effectively, leading to improved IT service management, reduced operational costs, and enhanced organizational efficiency. This course is an excellent opportunity for professionals to gain a competitive edge in the field of IT asset management.

ITIL® 4 Specialist: IT Asset Management Training Course Objectives

• To understand the key concepts and importance of IT asset management within the ITIL framework
• To identify and apply the best practices in managing IT assets effectively
• To prepare delegates for successful ITIL Certification in IT asset management
• To enhance decision-making capabilities regarding IT asset investments and lifecycle management
• To develop strategies for optimizing IT asset utilization and reducing costs

Upon completion of this intensive 1-day course in Raleigh, delegates will have gained a comprehensive understanding of IT asset management aligned with the ITIL 4 framework. They will be equipped with the skills and knowledge necessary to navigate the complexities of IT assets, implement strategic management practices, and make informed decisions that contribute to the overall efficiency and cost-effectiveness of their IT operations.

What’s included in this ITIL® 4 Specialist: IT Asset Management Training Course?

• ITIL® 4 Specialist: IT Asset Management Training Examination
• World-Class Training Sessions from Experienced Instructors
• ITIL® 4 Specialist: IT Asset Management Certificate
• Digital Delegate Pack

ITIL® 4 Specialist: IT Asset Management Training Exam Information 

The ITIL® 4 Specialist: IT Asset Management Training Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to IT asset management. This certification focuses on effective management and optimisation of IT assets throughout their lifecycle. 

• Question Type: Multiple-Choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks  
• Duration: 90 minutes 
• Open Book/ Closed Book: Closed Book