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+1 7204454674 Available 24/7
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Back to course information
One of our training experts will be in touch shortly to go overy your training requirements.
One of our training experts will be in touch shortly to go over your training requirements.
This exclusive IT technical course has been designed for anyone who wants to become a Help Desk Support Technician. The 2 certification will help delegates understand the terminology of helpdesk support and the roles and tasks that are required for a support technician.
The following subjects will be taught during this course:
The Helpdesk Support Technical course is for those who:
There are no prerequisites for this IT Service training course.
The role of a help desk support technician is to make sure that technologies which are being used in the business are up to date and running efficiently. This role is vital in the IT sector as they deliver end to end support for those who need assistance with their computer, hardware, or software.
A Helpdesk Support Technician should also have effective communication skills as they must engage with technical and non-technical individuals. Many IT Professionals start their careers as a Helpdesk Support Technician, are you ready to start yours?
Why choose us
Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.
Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.
Thomas Duncan was a brilliant PRINCE2 facilitator. Made a very dry subject very interesting and entertaining. I recommend him as an absolutely brilliant trainer.
Trevor, is spot on! His knowledge is encyclopaedic and there isn’t a question he can’t answer.
Trainer was good, patient enough to answer everyone's queries.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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We may not have any package deals available including this course. If you enquire or give us a call on +1 7204454674 and speak to our training experts, we should be able to help you with your requirements.
If you miss out, enquire to get yourself on the waiting list for the next day!
