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Oracle CRM Training Course

Phoenix

Oracle CRM Training in Phoenix helps professionals understand CRM fundamentals and Oracle CRM platform functionality. Learners explore setup and personalisation, sales tools, user creation and management, resource handling and practical techniques to optimise customer relationship workflows.

Includes all course mat
Gain knowledge of Oracl
CRM training provided b

Dates & Prices

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Oracle CRM Training Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

Oracle Sales CRM Masterclass Outline

Module 1: Introduction to Oracle CRM

Overview of CRM
Overview of Oracle CRM
Personal Preference Window
Password Policies
Personalisation
Account Settings

Module 2: Sales Techniques in Oracle CRM

Oracle CRM Sales Prospector on Demand

Module 3: Setting Up Users with the Oracle CRM

Oracle Sales Cloud
Creating Users

Module 4: Managing Users in the Oracle CRM

Managing Users

Module 5: Resources

Resources
Resources Detail Administrator
Task in Resources Manager
Importing Resources
Locating a Resource

Who should attend this Oracle CRM Training?

The Oracle CRM Course is designed for professionals who are seeking to enhance their skills and knowledge in the realm of Customer Relationship Management (CRM), specifically within the context of Oracle's Sales CRM software. This course can benefit a wide range of professionals, including:

Sales Professionals
Marketing Professionals
Customer Service Representatives
Business Development Managers
CRM Administrators
IT Managers and System Administrators
Entrepreneurs and Business Owners

Prerequisites of the Oracle CRM Training

There are no formal prerequisites for attending this Oracle CRM Course.

Oracle CRM Training Course Overview

The Oracle CRM Course focuses on leveraging Oracle's comprehensive CRM tools to optimise sales processes and Customer Relationship Management. In today's fast-paced business environment, CRM Training is vital for managing customer interactions efficiently, ensuring both customer satisfaction and business growth.

This CRM Certification is particularly crucial for sales professionals, CRM Managers, and Business Development Executives. Understanding Oracle CRM is essential for these professionals to streamline sales processes, enhance customer engagement, and drive effective sales strategies using data-driven insights.

The Knowledge Academy's 1-day CRM Certification is designed to provide delegates with a thorough understanding of Oracle CRM functionalities. This CRM Training will equip participants with practical skills to implement Oracle CRM solutions effectively in their respective business environments, enhancing both customer relationships and sales outcomes.

Course Objectives

To introduce the fundamental concepts and functionalities of Oracle CRM
To demonstrate techniques for managing customer relationships using Oracle CRM
To enhance skills in leveraging Oracle CRM for sales process optimisation
To provide hands-on experience with Oracle CRM tools and features
To teach best practices for data management and analysis within Oracle CRM
To prepare delegates for practical application of Oracle CRM in their professional roles

Upon completing the Oracle CRM Course, delegates will possess a comprehensive understanding of Oracle's CRM tools and their application in the sales domain. This knowledge will empower them to effectively manage customer relationships and drive sales growth within their organisations.

What’s included in this Oracle Sales CRM Training Course?

World-Class Training Sessions from Experienced Instructors
Oracle Sales CRM Certificate
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for Oracle CRM Training Course in-house or onsite training in Phoenix? We specialise in corporate group training and bulk bookings for organisations of all sizes in Phoenix. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Phoenix venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Phoenix has around 1,500,000 inhabitants and is the largest and capital city of Arizona. The city is the most popular state capital in the United States and is the 13^th largest popular metro area. In 40 years the population of the metro area has grown around 4% per annum. Phoenix is part of the valley of the sun area and the Salt River valley. The city has many developed industries including, cattle farming, cotton, and citrus. Phoenix has 15 urban divided villages with separate planning commities, these areas are known as neighbourhoods including Ahwatukee, Foothills, Alhambra, Camelback East, Central City, Deer Valley, Desert View and Encanto.Phoenix is divided into 29 public school districts, within the districts there are 21 elementary school districts, 4 high school districts and 4 unified districts. There are around 27,000 students who attend phoenix high schools in the district making it the biggest schooling district in the country.Glendale Union high school districts has around 9 high school with the second largest district in the phoenix union. Glendale districts includes Apollo, Cortez, Glendale, Greenway and Moon Valley.Tempe Union High School District has around 13,000 students covering six comprehensive schools. High schools in the district include Compadre, Corona del Sol, Desert Vista, Marcos de Niza, McClintock, Mountain Pointe, and Tempe High School.Phoenix’s main higher education institutes Is the Arizona State University with its main campus in Tempe and several campuses in Phoenix. The university has around 72,000 enrolled students being the largest public university in the United States. The university offers courses including accountancy, physical sciences, neuroscience, forensics, graphic design and art history.Arizona’s only medical school is the University Of Arizona College Of Medicine has around 600 students located on two campuses, the Tucson campus and Phoenix campus. The university provides the curriculum for a four year program. The university does not offer international students the chance to study.

Ways to take Oracle CRM Training Course in Phoenix

Classroom

Face to face with your trainer in a small group, at our Phoenix venue in Phoenix.

Best for: people who learn best in the room.

1 day · next Fri 13 Nov 2026

See classroom dates

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 13 Nov 2026

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

Oracle CRM Training Course Schedule in Phoenix

Classroom · Phoenix Soonest

Next: Fri 13 Nov 2026

1 date in 2026 · 1 day · $9,595

View classroom dates

Live Online · Same trainer and syllabus

Next: Fri 13 Nov 2026

5 upcoming dates · 1 day · $1,995

View online dates

Classroom · Phoenix

Online Instructor-Led

Online Self-Paced

Onsite

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Package deals for Oracle CRM Training Course in Phoenix

Our training experts have compiled a range of course packages on a variety of categories in Oracle CRM Training Course, to boost your career. The packages consist of the best possible qualifications with Oracle CRM Training Course, and allows you to purchase multiple courses at a discounted rate.

Oracle Training | Oracle CRM Training in Phoenix FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

Do you offer support for the course?

We can provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is 1 day

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Oracle CRM Training Course in Phoenix?

The training fees for Oracle CRM Training Course in Phoenix starts from $1995

Which is the best training institute/provider of Oracle CRM Training Course in Phoenix?

The Knowledge Academy is one of the Leading global training provider for Oracle CRM Training Course.

What are the best CRM Training courses in Phoenix?

Please see our CRM Training courses available in Phoenix

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water