Course information

Oracle Sales CRM Masterclass Outline

Module 1: Introduction to Oracle CRM

  • Overview of CRM
  • Overview of Oracle CRM
  • Personal Preference Window
  • Password Policies
  • Personalisation
  • Account Settings

Module 2: Sales Techniques in Oracle CRM

  • Oracle CRM Sales Prospector on Demand

Module 3: Setting Up Users with the Oracle CRM

  • Oracle Sales Cloud
  • Creating Users

Module 4: Managing Users in the Oracle CRM

  • Managing Users

Module 5: Resources

  • Resources and Resources Manager
  • Locating a Resource

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Who should attend this Oracle CRM Training ?

The Oracle CRM Course is designed for professionals who are seeking to enhance their skills and knowledge in the realm of Customer Relationship Management (CRM), specifically within the context of Oracle's Sales CRM software. This course can benefit a wide range of professionals, including:

  • Sales Professionals
  • Marketing Professionals
  • Customer Service Representatives
  • Business Development Managers
  • CRM Administrators
  • IT Managers and System Administrators
  • Entrepreneurs and Business Owners

Prerequisites of the Oracle Sales CRM Masterclass

There are no formal prerequisites for attending this Oracle Sales CRM Masterclass.

Oracle CRM Training Course  Overview

The Oracle CRM Course focuses on leveraging Oracle's comprehensive CRM tools to optimise sales processes and Customer Relationship Management. In today's fast-paced business environment, CRM Training is vital for managing customer interactions efficiently, ensuring both customer satisfaction and business growth.

This course is particularly crucial for sales professionals, CRM Managers, and Business Development Executives. Understanding Oracle CRM is essential for these professionals to streamline sales processes, enhance customer engagement, and drive effective sales strategies using data-driven insights.

The Knowledge Academy's 1-day training is designed to provide delegates with a thorough understanding of Oracle CRM functionalities. This CRM Training will equip participants with practical skills to implement Oracle CRM solutions effectively in their respective business environments, enhancing both customer relationships and sales outcomes.

Course Objectives

  • To introduce the fundamental concepts and functionalities of Oracle CRM
  • To demonstrate techniques for managing customer relationships using Oracle CRM
  • To enhance skills in leveraging Oracle CRM for sales process optimisation
  • To provide hands-on experience with Oracle CRM tools and features
  • To teach best practices for data management and analysis within Oracle CRM
  • To prepare delegates for practical application of Oracle CRM in their professional roles

Upon completing the Oracle CRM Course, delegates will possess a comprehensive understanding of Oracle's CRM tools and their application in the sales domain. This knowledge will empower them to effectively manage customer relationships and drive sales growth within their organisations.

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What’s included in this Oracle Sales CRM Masterclass?

  • World-Class Training Sessions from Experienced Instructors  
  • Oracle Sales CRM Certificate
  • Digital Delegate Pack

Why choose us

Our New York venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New York City is the biggest city in the United States. It is the most populous urban agglomerations in the world. New York is often described as the cultural and financial capital of the world. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. The public school system is run by the New York City Public School board. It is the biggest school system in the United States. They serve approximately 1.1 million pupils in 1,700 schools. There are nine special schools for those who are academically or artistically gifted. There are approximately 900 additional privately-run secular and religious schools in the city. There are roughly 600,000 students in New York that are enrolled in one of the 120 higher education institutions. There are a number of notable universities in the City of New York. These include: Columbia University, New York University and the New York Institute of Technology. Columbia is the highest ranked New York University in the world rankings, coming in at number 22. It is a private Ivy League research university that has twenty school including Columbia College, the School of Engineering and Applied Science, and the School of General Studies. New York is also home to a number of specialist art schools such as the world renowned Juilliard School that specialises in the performing arts. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as New York.

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Address

NYC Seminar and Conference Center
71 West 23rd Street
Suite 515
New York
NY 10010

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Oracle Training | Oracle CRM Training in New York. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Oracle Training | Oracle CRM Training in New York, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Oracle Training | Oracle CRM Training in New York FAQs

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The training fees for certification in New York starts from $1595
The Knowledge Academy is the Leading global training provider for .
Please see our courses available in New York
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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