CMI Level 3 Certificate in First Line Management Training Course Overview

CMI Level 3 Certificate in First Line Management Training Course Outline

Our CMI Level 3 Certificate in First Line Management (SCQF) Training Course is thoughtfully structured to meet the 40 Guided Learning Hours requirement, providing delegates with 20 hours of comprehensive course material and 20 hours of interactive e-learning content.

Qualification Level: Certificate

Minimum Credit Value: 13

The following topics will be discussed in an interactive session with a certified instructor.

Unit 3001V1: Personal Development as a First Line Manager (Credit Value 6)

Module 1: Develop and Use a Personal Development Plan

  • Relation between Organizational Objectives and Personal Development Objectives
  • Create a Personal Development Plan
  • Learning and Development Opportunities
  • Review the Progress of the Plan

Module 2: How to Plan and Manage Work?

  • Methods or Processes Available to Determine Work Plan Priorities
  • How to Manage Time to Achieve Work Plan Objectives?
  • Reasons for Incorporating Flexibility into a Work Plan

Module 3: Develop and Maintain Effective Working Relationships

  • Leadership Styles and Approaches used in Different Situations
  • How to Develop and Maintain Good Working Relationships?
  • Working with Team Members to Maintain Standards of Work and Behavior

Module 4: Safeguard the Welfare of the Team

  • Responsibilities of a First Line Manager for Safeguarding Team Welfare
  • Identify and Monitor Risks Affecting Team Welfare
  • Implement Actions upon Identifying a Risk to Team Welfare

After completing the instructor-led training, we'll move to our self-paced training to complete the certification.

Unit 3008V1 Improving Team Performance (Credit Value 7)

Module 5: Be Able to Identify Issues which Affect Performance

  • Manager’s Role in Identifying Performance Issues
  • How to Evaluate Individual and Team Performance and Behaviors?
  • Limits of Responsibility for Dealing

Module 6: Select and Apply Optimal Solutions for Performance Issues

  • Identify the Range of Approaches Available
  • Different Methods Available in Providing Help and Support
  • How to Conduct a Performance Counselling Session for an Individual?
  • Importance of Maintaining Confidentiality

Module 7: Achieve the Performance Issue of an Individual

  • Agree on Team Member Action Plan for Issue Resolution
  • Range of Support Services Available
  • How to Ensure that the Desired Outcomes are Achieved?
  • Disciplinary and Grievance Procedure Triggers
  • First Line Manager’s Role in a Disciplinary and Grievance Situation
  • Reasons for Recording Action Plan Achievements and Actions Taken

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Who should attend this CMI Level 3 Certificate in First Line Management (SCQF) Training Course?

The CMI Level 3 Certificate in First Line Management (SCQF) Training Course in the United States is tailored for individuals seeking foundational management skills. This course is especially advantageous for the following professionals:

  • Aspiring First-Line Managers
  • Team Leaders and Supervisors
  • Junior Management Trainees
  • Administrative Managers
  • Project Team Leads
  • Department Heads
  • Shift Supervisors
  • Entry-Level Managers

Prerequisites of the CMI Level 3 Certificate in First Line Management (SCQF) Training Course

There are no formal prerequisites for attending this CMI Level 3 Certificate in First Line Management (SCQF) Training Course.

CMI Level 3 Certificate in First Line Management Training Course Overview

The CMI Level 3 Certificate in First Line Management Training Course in the United States offers a comprehensive introduction to the fundamentals of effective management, tailored for new or aspiring first-line managers. This training is crucial in today's dynamic business environment, providing the foundational skills and knowledge essential for effective team leadership and operational management. The course's relevance extends across various industries, highlighting its adaptability and wide-reaching benefits.

The 2-day CMI Level 3 Courses in the United States, provided by the Knowledge Academy is designed to be both intensive and enlightening. It provides delegates with a concise yet thorough understanding of key management principles. This training emphasizes practical skills, enabling delegates to apply their learning immediately in their professional roles. By the end of the course, delegates will be better equipped to handle managerial challenges, lead teams more effectively, and contribute significantly to their organization's success.

Course Objectives

  • To enhance delegates' understanding of effective team management principles
  • To develop skills in strategic decision-making and problem-solving
  • To improve communication and interpersonal skills for better team leadership
  • To instil confidence in handling managerial challenges efficiently
  • To provide practical tools and techniques for immediate application in the workplace

Upon completion of the CMI Level 3 Course in the United States Online, delegates will possess a robust set of management skills. They will be able to lead teams more effectively, make informed decisions, and navigate the complexities of managerial roles with greater confidence and competence. This course sets the foundation for a successful journey in management, paving the way for further professional growth and leadership opportunities.

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What’s included in this CMI Level 3 Certificate in First Line Management (SCQF) Training Course?

  • CMI Level 3 Certificate in First Line Management (SCQF) Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 3 Certificate in First Line Management (SCQF) Certificate
  • Digital Delegate Pack

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CMI Level 3 Certificate in First Line Management (SCQF) Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.
  • You will receive the learner assessment guide once you’ve registered for the course.

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Certificate in First Line Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CMI Level 3 Certificate in First Line Management Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

CMI Level 3 Certificate in First Line Management Training Course FAQs

First line Management refers to the management of employees or teams at the lowest levels of an organisation's hierarchy. It involves overseeing day-to-day operations and ensuring that employees are working effectively to achieve organisational goals.
First-line managers are responsible for tasks like setting work objectives, managing work schedules, fostering team relationships, safeguarding team welfare, identifying performance issues, and implementing performance improvements.
First-line managers play a crucial role in ensuring that daily operations run smoothly. They bridge the gap between higher management and front-line employees, helping to achieve operational efficiency and team cohesion.
Improving your first-line management skills often involves formal training, like the CMI Level 3 Certificate in First Line Management, which provides comprehensive knowledge and practical skills.
In this CMI Level 3 Certificate in First Line Management (SCQF) Training Course, you will learn essential skills and knowledge to excel in First Line Management. Topics include personal development planning, work management, effective team relationships, safeguarding team welfare, and performance management, all of which are vital for success in managerial roles.
This course is [ ] day(s)
The training fees for CMI Level 3 Certificate in First Line Management Training Course certification in the United States starts from $4395
The Knowledge Academy is the Leading global training provider for CMI Level 3 Certificate in First Line Management Training Course.
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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