Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Raleigh

Home

Courses

Cisco Training

Implementing and Operating Cisco Collaboration Core Technologies Training

Raleigh

The Cisco CLCOR Training in Raleigh builds advanced knowledge of implementing and troubleshooting Cisco Collaboration Core Technologies. It focuses on call control, QoS, gateways, media resources, and network services required to support secure and scalable enterprise collaboration solutions.

Develop skills in Cisco collaboration core technologies with our Cisco CLCOR Training
Strengthen expertise in call control, SIP, and gateway configuration
Improve troubleshooting capabilities across collaboration networks

Dates & Prices

Implementing and Operating Cisco Collaboration Core Technologies Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Implementing and Operating Cisco Collaboration Core Technologies Training Course Outline

Module 1: Cisco Collaboration Solutions Architecture

Introduction to Cisco Collaboration Solutions Architecture
Collaboration Deployment Models
Licensing
High Availability
Capacity Planning
Security Requirements
Disaster Recovery
Dial Plan
IP Network Protocols
Codecs

Module 2: Call Signaling Over IP Networks Bullet

IP Phone Initialization
Single Site On-Cluster Calling
Troubleshoot Single Site On-Cluster Call Setup
Call Setup and Teardown Process
SIP Call Signaling for Call Setup and Teardown
Compare the Call Control Protocols
DTMF Signaling Over IP Networks

Module 3: Integrate Cisco Unified Communications Manager LDAP

LDAP in Cisco Unified Communications Manager
- Integration
- Synchronization
- Authentication
- Attribute Mapping
- Considerations
Access Control Groups
Templates of Feature Group

Module 4: Implement Cisco Unified Communications Manager Provisioning Features

Provisioning Options
Self-Provisioning
- Prerequisites
- Components
- Authentication Modes
Batch-Provisioning Tools

Module 5: Codecs

What are Codecs?
Audio and Video Codecs
Evaluate the Effects of Encryption on Codecs
Call Admission Control
Configure Regions and Locations

Module 6: Dial Plans and Endpoint Addressing

Introduction to Dial Plan
Dial Plan Components and Their Functions
EndPoint Addressing
Cisco Unified Communications Manager
- Call Routing
- Call-Routing Logic
Address Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns, and Urgent Priority

Module 7: Implement MGCP Gateways

What are MGCP Gateways?
MGCP Gateway Implementation
Path Selection
Route Groups
Route Lists and Patterns
Digit Manipulation

Module 8: Implement Voice Gateways

Dial Peers
Digit Manipulation Features on Cisco IOS Gateways
Codec and DTMP-Relay Selection on Cisco IOS Gateways

Module 9: Configure Calling Privileges

Calling Privileges Introduction
Partitions and CSSs
Considerations of Partition and CSS
Time-of-Day Routing
Client Matter Codes and Forced Authorization Codes

Module 10: Toll Fraud Prevention Implementation

Introduction to Toll Fraud Prevention
Cisco Unified Communications Manager CoS for Toll Fraud Prevention

Module 11: Globalized Call Routing Implementation

Multisite Dial Plans
Globalized Call Routing
- Introduction
- Number Formats
Globalization of Localized Call Ingress
Localization During Call Egress

Module 12: Implement and Troubleshoot Media Resources

Media Resources Overview
Media Resource Selection and Access Control
Annunciator Feature
Unicast and Multicast MOH Characteristics
Audio and Video Conference Bridge
- Devices
- Integration Options
MTP and Transcoder
- Devices
- Requirements

Module 13: Cisco Instant Messaging and Presence

Cisco IM and Presence Features and Architecture
Compare the Protocols XMPP and SIMPLE SIP
Clustering
Cisco Unified Communications IM and Presence Components and Communication Flows

Module 14: Enable Cisco Jabber

Deployment Modes
Operational Modes

Module 15: Configure Cisco Unity Connection Integration

Introduction to Cisco Unity Connection Integration
SIP Integration
Typical Integration Mistakes
Integration Considerations

Module 16: Configure Cisco Unity Connection Call Handlers

What is Call Handler?
System Call Handler
Caller Input
Operator Call Handler
Goodbye Call Handler
Directory Handler
Interview Handler

Module 17: Collaboration Edge Architecture

Collaboration Edge (Expressway -C, -E)
Supported Services for B2B Collaboration
Mobile and Remote Access
Service Discovery
Explore Expressway Settings for MRA
Cisco Unified Border Element (CUBE)

Module 18: Quality Issues Analysis in Converged Networks

Converged Networks
Available Bandwidth
Network Delay Components
End-to-End Delay Calculations
Jitter
Packet Loss

Module 19: QoS and QoS Models

What is QoS?
Network Traffic Identification
Categorize Network Traffic into Classes
Policies
QoS Mechanisms and Models
DSCP Encoding
Expedited Forwarding and Assured Forwarding
Class Selector

Module 20: Implement Classification and Marking

Classification and Marking Introduction
Classification and Marking at the Network and Data Link Layers
QoS Service Class
Cisco Marking Recommendations
QoS Markings in a SIP Call Flow
MQC Classification and Marking Options

Module 21: Configure Classification and Marking on Cisco Catalyst Switches

Introduction to Campus Classification and Marking
QoS Trust Boundaries
Ingress QoS Models
QoS Marking and Table Maps
Internals DSCP

Labs

Configure IP Network Protocols
Configure and Troubleshoot Collaboration Endpoints
Troubleshoot Calling Issues
Configure and Troubleshoot LDAP Integration
Deploy an IP Phone Through Auto and Manual Registration
Configure Self-Provisioning
Configure Batch Provisioning
Cisco VoIP Bandwidth Calculator
Configure Regions and Locations
Implement Endpoint Addressing and Call Routing
Implement PSTN Calling Using MGCP Gateways
Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Configure Calling Privileges
Implement Toll Fraud Prevention on Cisco Unified Communications Manager
Implement Globalized Call Routing
Deploy an On-Premise Cisco Jabber Client for Windows
Configure the Integration Between Unity Connection and Cisco UCM
Manage Unity Connection Users
EAI: Configure QoS

Who Should Attend this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

The Implementing and Operating Cisco Collaboration Core Technologies Training Course in Raleigh is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions. This course is beneficial for various professionals including:

Network Engineers
Unified Communications (UC) Engineers
Voice and Video Engineers
Telephony Administrators
Unified Communications Managers
Network Architects
VoIP Technicians
Telecom Engineers

Prerequisites for the Implementing and Operating Cisco Collaboration Core Technologies Training Course

There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training Course.

Implementing and Operating Cisco Collaboration Core Technologies Training Course Overview

Cisco Collaboration Core Technologies Training explores key components of Cisco’s collaboration platforms used in modern communication systems. Delegates learn how collaboration tools support efficient communication, integration, and management across organizations.

This training helps delegates strengthen skills in implementing and managing advanced collaboration solutions. By developing expertise in communication technologies, delegates enhance organizational connectivity and performance.

This 2-Day course offered by The Knowledge Academy enables delegates to apply Cisco collaboration principles confidently. Delegates gain practical insight into system implementation, configuration, and troubleshooting in real-world environments.

Implementing and Operating Cisco Collaboration Core Technologies Training Course Objectives:

To understand the architecture of Cisco collaboration technologies
To implement and manage voice and video networks
To configure advanced collaboration tools and services
To troubleshoot and optimize collaboration solutions
To enhance communication security in Cisco environments
To integrate collaboration technologies with other Cisco Systems

After completing this course in Raleigh, delegates will have the knowledge and skills to take on challenging roles in collaboration technology management. The course lays the groundwork for advanced Cisco certifications, opening doors to career advancement.

What’s Included in this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

World-Class Training Sessions from Experienced Instructors
Implementing and Operating Cisco Collaboration Core Technologies Certificate
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for Implementing and Operating Cisco Collaboration Core Technologies Training in-house or onsite training in Raleigh? We specialise in corporate group training and bulk bookings for organisations of all sizes in Raleigh. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Raleigh venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Raleigh is the capital of North Carolina, USA. It is located in Wake County and is the second largest city in the whole of the state of North Carolina. It is known as “The City of Oaks” because of how many oak trees are growing in the city. The Wake County Public School System operates most schools in Raleigh. The high schools include Leesville Road High School and Athens Drive High School. There are also magnet schools who offer International Baccalaureate programs and also a few alternative schools. Private religious schools also operate such as the An Noor Quran Academy, Jewish Academy of Wake County and Neuse Baptist Christian School. There are a large number of further education facilities in Raleigh or in close proximity. These public universities include North Carolina State University and Wake Technical Community College. There are also private universities such as Shaw University and Skema Business Schools as well as The Medical Arts School. The unemployment rate in Raleigh is at 5%. This has generally stayed the same throughout the years.

Ways to take Implementing and Operating Cisco Collaboration Core Technologies Training in Raleigh

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Implementing and Operating Cisco Collaboration Core Technologies Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Implementing and Operating Cisco Collaboration Core Technologies Training in Raleigh delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Implementing and Operating Cisco Collaboration Core Technologies Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Implementing and Operating Cisco Collaboration Core Technologies Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Implementing and Operating Cisco Collaboration Core Technologies Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Implementing and Operating Cisco Collaboration Core Technologies Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Implementing and Operating Cisco Collaboration Core Technologies Training in Raleigh from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Implementing and Operating Cisco Collaboration Core Technologies Training that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Implementing and Operating Cisco Collaboration Core Technologies Training Schedule in Raleigh

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for Implementing and Operating Cisco Collaboration Core Technologies Training in Raleigh

Our training experts have compiled a range of course packages on a variety of categories in Implementing and Operating Cisco Collaboration Core Technologies Training, to boost your career. The packages consist of the best possible qualifications with Implementing and Operating Cisco Collaboration Core Technologies Training, and allows you to purchase multiple courses at a discounted rate.

Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Raleigh FAQs

What is Cisco Collaboration Core Technologies (CLCOR)?

Cisco Collaboration Core Technologies (CLCOR) is a training focused on core collaboration solutions which includes call control, Cisco Unified Communications Manager, collaboration applications, endpoints, conferencing, and security. It helps delegates manage, troubleshoot, and support Cisco collaboration environments effectively.

What is the duration of the Cisco CLCOR Training?

This Cisco CLCOR Training takes 2-Day to complete, during which delegates participate in intensive learning sessions that cover various course topics.

What are the prerequisites for attending this training?

There are no formal prerequisites for attending this training. However, learners should have basic knowledge of networking terms, LANs, WANs, switching, routing, PSTNs, VoIP, converged voice and data networks, and Cisco Unified Communications Manager implementation.

Is this Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training worth it?

Yes, this training is worth it for delegates who want to improve their communication and Cisco collaboration skills. Learners build practical knowledge for managing voice, video, messaging, and remote communication systems in modern business environments.

What are the benefits of getting certified?

Getting certified helps learners validate their Cisco collaboration skills, improve professional credibility, and strengthen their career prospects. It also builds confidence in managing communication technologies such as voice, video, messaging, and remote collaboration systems.

What are the technology areas of this Cisco CLCOR Course?

The technology areas of this Cisco CLCOR course include collaboration infrastructure, call control, Cisco Unified Communications Manager, voice and video communication, conferencing, messaging, endpoints, gateways, and collaboration security. It also covers remote access concepts used to support modern communication environments.

Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Course?

This Implementing and Operating Cisco Collaboration Core Technologies Course is suitable for IT professionals who want to build skills in Cisco collaboration systems. It is ideal for network engineers, collaboration engineers, voice engineers, systems engineers, and professionals working with call control, video, messaging, conferencing, and unified communications solutions.

What will I learn in this Cisco CLCOR Course?

Delegates will learn how to work with Cisco collaboration technologies, including call control, dial plans, endpoints, conferencing, messaging, and collaboration security. They will also gain practical skills to support voice, video, and remote communication systems in business environments.

Do you offer 24/7 support for the Cisco CLCOR Training?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Will I receive a certification upon completing the Cisco CLCOR Technologies Training?

Yes, after completing this Implementing and Operating Cisco Collaboration Core Technologies Certification Course, you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

How can completing this course impact my salary?

Completing this Cisco CLCOR Technologies Course can support salary growth by strengthening your Cisco collaboration and unified communications skills. It may help you qualify for better roles, promotions, or higher-paying positions in networking, voice, video, and collaboration technology, depending on your experience and job market.

What are the career prospects after completing this Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Course?

After completing this CLCOR Course, learners can explore roles such as Collaboration Engineer, Network Engineer, Voice Engineer, and Unified Communications Engineer.

How does this Cisco CLCOR Training stay current with industry trends?

This Cisco CLCOR Training stays current with industry trends by focusing on modern collaboration technologies used in business communication. It covers areas such as unified communications, remote access, voice, video, messaging, and secure collaboration, helping learners build skills relevant to today’s connected workplaces.

Why choose The Knowledge Academy in Raleigh over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Implementing and Operating Cisco Collaboration Core Technologies Training in Raleigh?

The training fees for Implementing and Operating Cisco Collaboration Core Technologies Training in Raleigh starts from $3295

Which is the best training institute/provider of Implementing and Operating Cisco Collaboration Core Technologies Training in Raleigh?

The Knowledge Academy is one of the Leading global training provider for Implementing and Operating Cisco Collaboration Core Technologies Training.

What are the best Cisco Training courses in Raleigh?

Please see our Cisco Training courses available in Raleigh

Customers Reviews

Mohammed Khalid Shariff

excellent skilled trainer

Request For Pricing

WHO WILL FUNDING THE COURSE?

My employer

I will

Not sure

+44

Courses Related to Cisco Training

CCNA Certification CompTIA A+ Course SAP HANA Implementation & Modeling CCNP Wireless Training Oracle Database 11g Release 2 DBA - Part I

Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water