close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Course information

Administering Microsoft Exchange Server 2016/2019 (M20345-1) Outline

Module 1: Deploying Exchange Server

This module explains the key features and architecture of Exchange Server. It also explains the prerequisites and requirements for deploying Exchange Server. Additionally, it explains how to use the Exchange admin center and the Exchange management shell to manage Exchange Server.

  • Overview of Exchange Server
  • Exchange Server architecture
  • Requirements for Exchange Server
  • Deploying Exchange Server
  • Exchange Server Management Tools

Lab: Deploying Exchange Server

  • Evaluating requirements and prerequisites for an Exchange Server 2019 installation
  • Deploying Exchange Server 2019
  • Verifying Exchange Server functionality
  • Installing Exchange Server 2019 on Windows Server Core 2019 (optional)

After completing this module, students will be able to:

  • Describe the key features and functionality of Exchange Server.
  • Describe the Exchange Server architecture.
  • Describe the requirements and options for deploying Exchange Server.
  • Deploy Exchange Server.
  • Describe how to use management tools to manage Exchange Server.

Module 2: Managing Exchange Server 2016 storage

This module explains the features of Exchange Server mailbox databases and the storage options available for Exchange Server. It also explains how to configure Exchange Server mailbox databases and storage.

  • Exchange Server mailbox databases
  • Exchange Server storage
  • Configuring Exchange Server mailbox databases and storage

Lab: Configuring Exchange Server storage

  • Creating and configuring mailbox databases

After completing this module, students will be able to:

  • Describe the features of Exchange Server mailbox databases.
  • Explain the storage options available for Exchange Server.
  • Configure Exchange Server mailbox databases and storage.

Module 3: Managing recipient objects

This module explains how to manage the user, shared, resource, public folder, arbitration mailboxes in Exchange Server. It also explains how to manage contacts, mail users, and distribution groups in Exchange Server. Finally, it explains how to configure address lists and email address and address book policies in Exchange Server.

  • Managing user mailboxes
  • Managing other types of mailboxes
  • Managing other recipients objects
  • Configuring policies and adress lists

Lab : Managing recipient objects

  • Configuring recipient objects
  • Managing public folder mailboxes

Lab: Configuring address lists and policies

  • Managing email-address policies
  • Managing address lists and address book policies

After completing this module, students will be able to:

  • Manage user mailboxes in Exchange Server.
  • Manage shared, resource, public folder, and arbitration mailboxes in Exchange Server.
  • Manage contacts, mail users, and distribution groups in Exchange Server.
  • Configure address lists, and email address and address book policies in Exchange Server.

Module 4: Managing recipients and Exchange servers by using Exchange Server cmdlets

This module describes how to manage recipients by using Exchange Server cmdlets. It also explains how to manage Exchange servers by using Exchange Server cmdlets and scripts.

  • Overview of the Exchange Management Shell
  • Managing Exchange Servers by using Exchange Management Shell cmdlets
  • Managing Exchange servers by using scripts

Lab: Managing Exchange Server and recipient objects by using Exchange Management Shell

  • Using Exchange Management Shell to manage recipients
  • Using Exchange Management Shell to manage Exchange Server

After completing this module, students will be able to:

  • Manage recipients by using Exchange Server cmdlets.
  • Manage Exchange servers by using Exchange Server cmdlets.
  • Manage Exchange servers by using scripts.

Module 5: Implementing client connectivity

This module explains how to configure and manage client access services in Exchange Server. It also explains the client connectivity options for Exchange Server and how to configure Outlook on the web. Additionally, it explains how to configure mobile messaging for Exchange Server.

  • Configuring client access services
  • Managing client access services
  • Client connectivity in Exchange Server
  • Configuring Outlook on the web
  • Configuring mobile messaging

Lab: Configuring client access services

  • Configuring namespaces for client access
  • Configuring certificates for client access
  • Configuring custom MailTips

Lab: Deploying and configuring client access services on Exchange Server

  • Configuring Exchange Server for Outlook
  • Configuring Outlook on the web
  • Configuring Microsoft Exchange ActiveSync

After completing this module, students will be able to:

  • Configure client access services in Exchange Server.
  • Manage client access services.
  • Describe client connectivity and publishing of Exchange Server services.
  • Configure Outlook on the web.
  • Configure mobile messaging on Exchange Server.

Module 6: Managing high availability in Exchange Server

This module describes the high availability options for Exchange Server. It also explains how to configure highly available mailbox databases and Client Access services by using load balancing methods.

  • High availability on Exchange Server
  • Configuring highly available mailbox databases
  • Configuring high availability of Client Access services

Lab: Implementing DAGs

  • Creating and configuring a DAG

Lab: Implementing and testing high availability

  • Deploying a high availability solution for Client Access services
  • Testing the high availability configuration

After completing this module, students will be able to:

  • Describe the high availability in Exchange Server.
  • Configure highly available mailbox databases.
  • Configure high available Client Access services.

Module 7: Implementing disaster recovery for Exchange Server

This module describes Exchange Server backup and restore features and the details that you need to consider when you create a backup plan.

  • Implementing Exchange Server backup
  • Implementing Exchange Server recovery

Lab: Backing up Exchange Server data

  • Backing up an Exchange Server mailbox database

Lab: Restoring Exchange Server data

  • Restoring Exchange Server mailbox
  • Restoring a database availability group (DAG) member (optional)

After completing this module, students will be able to:

  • Back up Exchange Server data.
  • Restore Exchange Server data by using the configured backups.

Module 8: Configuring and managing message transport

This module explains messaging transport in Exchange Server. It also explains how to configure message transport in Exchange Server and manage transport rules in Exchange Server.

  • Overview of message transport
  • Configuring message transport
  • Managing transport rules

Lab: Configuring and managing message transport

  • Configuring message transport
  • Monitoring and verifying message delivery
  • Configuring a disclaimer transport rule
  • Configuring a DLP policy for financial data

After completing this module, students will be able to:

  • Describe messaging transport in Exchange Server.
  • Configure message transport in Exchange Server.
  • Manage transport rules in Exchange Server.

Module 9: Configuring message security

This module describes how to deploy and manage an Edge Transport server for message security. It also explains how to implement antivirus and antispam solutions for Exchange Server.

  • Deploying and managing an Edge Transport server for message security
  • Implementing an antivirus solution for Exchange Server
  • Implementing an antispam solution for Exchange Server

Lab: Configuring message security in Exchange Server

  • Configuring and testing EdgeSync
  • Configuring antivirus, antispam and malware protection features

After completing this module, students will be able to:

  • Deploy and manage an Edge Transport server for message security.
  • Implement an antivirus solution for Exchange Server.
  • Implement an antispam solution for Exchange Server.

Module 10: Monitoring and troubleshooting Exchange Server

This module explains how to configure performance monitoring and troubleshoot issues in Exchange Server.

  • Monitoring Exchange Server
  • Troubleshooting Exchange Server

Lab: Monitoring and troubleshooting Exchange Server

  • Monitoring Exchange Server
  • Troubleshooting database availability
  • Troubleshooting Client Access servers

After completing this module, students will be able to:

  • Configure performance monitoring in Exchange Server.
  • Troubleshoot issues in Exchange Server.

Module 11: Securing and maintaining Exchange Server

This module explains how to secure Exchange Server by using role-based access control (RBAC). It also explains how to configure audit logging in Exchange Server and how to maintain and update Exchange Server.

  • Securing Exchange Server by using RBAC
  • Configuring audit logging in Exchange Server
  • Maintaining Exchange Server

Lab: Securing and maintaining Exchange Server

  • Configuring Exchange Server permissions
  • Configuring audit logging
  • Maintaining Exchange Server

After completing this module, students will be able to:

  • Secure Exchange Server by using RBAC.
  • Configure audit logging in Exchange Server.
  • Maintain and update Exchange Server.

Module 12: Implementing and managing Exchange Online deployments

This module explains Exchange Online and Office 365 and how to manage it. It also explains how to implement a migration to Exchange Online.

  • Overview of Exchange Online and Office 365
  • Managing Exchange Online
  • Implementing the migration to Exchange Online
  • Managing a hybrid environment

Lab: Managing Exchange Online

  • Managing Exchange Online

After completing this module, students will be able to:

  • Provide an overview of Exchange Online and Office 365.
  • Manage Exchange Online.
  • Implement a migration to Exchange Online.

 

Show moredowndown

Who should attend?

The audience for this course includes enterprise-level messaging administrators on Exchange Server. IT generalists and helpdesk professionals who want to learn about Exchange Server may also take this course. Students taking this course are expected to have at least two years of experience working in the IT field—typically in the areas of Windows Server administration, network administration, helpdesk, or system administration. They are also expected to have some experience with Exchange Server concepts but previous experience managing Exchange Server is not a requirement.

Prerequisites

  • In addition to their professional experience, students who attend this training should already have the following technical knowledge:
  • Minimum of two years of experience administering Windows Server.
  • Minimum of two years of experience working with Active Directory Domain Services (AD DS).
  • Minimum of two years of experience working with name resolution, including Domain Name System (DNS).
  • Understanding of TCP/IP and networking concepts.
  • Understanding of security concepts such as authentication and authorization.
  • Understanding of Simple Mail Transfer Protocol (SMTP).
  • Working knowledge of public key infrastructure (PKI) technologies, including Active Directory Certificate Services (AD CS).

Administering Microsoft Exchange Server 2016/2019 (M20345-1) Overview

This 5-day course teaches IT, professionals, how to administer and support Exchange Server. The course covers how to install and configure Exchange Server. It also covers how to manage mail recipients and public folders, including how to perform bulk operations by using Exchange Management Shell. In addition, the course covers how to manage client connectivity, message transport and hygiene, and highly available Exchange Server deployments. It also covers how to implement disaster recovery solutions. Finally, the course covers how to maintain and monitor an Exchange Server deployment and how to administer Exchange Online in an Office 365 deployment.

After completing this course, students will be able to:

  • Deploy Exchange Server.
  • Plan and configure storage for Exchange Server.
  • Create and manage various recipient objects in Exchange Server.
  • Perform recipient management and Exchange server management tasks by using Exchange Server cmdlets.
  • Deploy Client Access services in Exchange Server.
  • Manage high availability in Exchange Server.
  • Implement disaster recovery for Exchange Server.
  • Configure and manage message transport in Exchange Server.
  • Configure message security in Exchange Server.
  • Monitor and troubleshoot Exchange Server.
  • Configure Exchange Server role-based access control permissions and configure audit logging for both administrators and users.
  • Implement and manage integration with Exchange Online.

Show moredowndown

Administering Microsoft Exchange Server 2016 (M20345-1) Exam

The examination that corresponds to the Administering Microsoft Exchange Server 2016/2019 (M20345-1) training course is the Designing and Deploying Microsoft Exchange Server 2016/2019 (70-345) exam. This exam is not included in the course price and must be taken separately. This exam tests the following points:

  • Planning, deploying, managing, and troubleshooting mailbox databases
  • Planning, deploying, managing, and troubleshooting client access services
  • Planning, deploying, managing, and troubleshooting transport services
  • Planning, deploying, and managing compliance, archiving, eDiscovery and auditing
  • Planning, deploying, and managing an Exchange Infrastructure recipients, and security
  • Implement and manage coexistence, hybrid scenarios, migration, and federation

Show moredowndown

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

best_trainers

Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

venues

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

small_classes

Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

value_for_money

Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

tailored_learning_experience

Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

team_building

Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

monitor_progress

Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

Please arrive at the venue at 8:45am.
It is required that candidates have a background in Information Technology, with at least two years of experience working in an IT-based field. Typically, candidates have experience working in Windows Server administration, network administration, help desk, or system administration. Delegates do not require familiarity of previous Exchange Server versions.
This course is designed to help IT professionals become enterprise-level messaging administrators for Microsoft Exchange Server 2016/2019. Alternatively, this course could be attended by Help-Desk professionals who may find it useful to know more about Exchange Server 2016/2019.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments.
This course is 5 days in duration.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts.
The price for Administering Microsoft Exchange Server 2016/2019 M20345-1 certification in Philippines starts from $3295
The Knowledge Academy is the Leading global training provider in the world for Administering Microsoft Exchange Server 2016/2019 M20345-1.

Why choose us

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Trusted & Approved

Microsoft Exchange Server Training

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo
Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

Looking for more information on Microsoft Exchange Server Training?

backBack to course information

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +44 1344 203999 and speak to our training experts, we should be able to help you with your requirements.