ISO 21001 Lead Auditor Training - Philippines

ISO 21001 Lead Auditor Training Course Outline

Module 1: Introduction to ISO 21001

• Introduction
• Scope
• Terms and Definitions

Module 2: Educational Management

• What is Educational Management?
• Need of Educational Management
• Nature of Educational Management
• Principles of Educational Management
• Characteristics of Good Management

Module 3: Process of Educational Management

• Educational Management as a Process
  • Planning
  • Organising
  • Directing
  • Controlling
  • Evaluating

Module 4: Management at Different Levels

• Characteristics of Institutional Plan
• Aims and Objectives of Institutional Planning
• Management at Elementary Level Education
• Management at Secondary Level Education
• Management at Higher Level Education
• Records, Lesson Plan, Laboratory, and Library
• Role of Head in School or College Activities

Module 5: SWOT Analysis

• Introduction to SWOT Analysis
• SWOT: Essential Tool for Strategic Planning
• Application of SWOT Analysis in Formulating Strategies
• Pros and Cons of Using SWOT in Strategic Planning

Module 6: Internal Audit

• What is an Internal Audit?
• Importance of Internal Audits
• Types of Internal Audit
• Internal Audit Vs External Audit
• Internal Audit Process
• 5 C’s
• Internal Auditor Responsibilities

Module 7: Internal Auditing of an Educational Institute

• Internal Audit Procedures
• Fund Balances
• Liabilities
• Assets
• Internal Auditor’s Role in Corporate Governance

Module 8: Context of the Organisation

• Organisation and Its Context
• Needs and Expectations of Interested Parties
• Scope of the Management System for Educational Organisations
• Management System for Educational Organisations (EOMS)

Module 9: Leadership

• Leadership and Commitment
  • General
  • Focus on Learners and Other Beneficiaries
  • Additional Requirements for Special Needs Education
• Policy
  • Developing the Policy
  • Communicating the Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 10: PDCA Approach

• What is the Plan-Do-Check-Act (PDCA) Cycle?
• PDCA Cycle to Assure Quality in Leadership Education
• Quality Improvement of Leadership Education Program
• Continuous and Gradual Quality Improvement and Goal Attainment Level

Module 11: Risk Based Thinking

• Importance of Risk Based Thinking
• Threats and Opportunities
• Benefits of Risk-Based Thinking
• Technical Tools that will Help with Mitigating Risk

Module 12: Planning

• Actions to Address Risks and Opportunities
• Educational Organisation Objectives and Planning to Achieve Them
• Planning of Changes

Module 13: Support

• Resources
  • General
  • Human Resources
  • Facilities
  • Environment for the Operation of Educational Processes
  • Monitoring and Measuring Resources
  • Organisational Knowledge
• Competence
• Awareness
• Communication
  • Communication Purposes
  • Communication Arrangements

• Documented Information
  • Creating and Updating
  • Control of Documented Information

Module 14: Operation

• Operational Planning and Control
• Requirements for the Educational Products and Services
• Design and Development of the Educational Products and Services
• Control of Externally Provided Processes, Products, and Services
• Delivery of the Educational Products and Services
• Release of the Educational Products and Services
• Control of the Educational Nonconforming Outputs

Module 15: Measurement and Evaluation in Education

• Introduction to Measurement
• Types of Measurement
• Characteristics of Good Measurement Tool
• Nature of Educational Measurement and Evaluation
• Characteristics of Evaluation
• Evaluation from Educational Angle
• Measurement Methods
• Need for Measurement and Evaluation in Education

Module 16: Performance Evaluation

• Monitoring, Measurement, Analysis and Evaluation
  • Satisfaction of Learners, Other Beneficiaries and Staff
  • Other Monitoring and Measuring Needs
  • Methods for Monitoring, Measurement, Analysis, and Evaluation
  • Analysis and Evaluation
• Internal Audit
• Management Review
  • Management Review Inputs
  • Management Review Outputs

Module 17: On-Site Audit Process

• Audit Team Preparation Meeting
• Opening Meeting        
• Orientation Tour
• Detailed Evaluation     
• Management Interviews
• Worker Interviews      
• Analysis of Findings
• Daily Wrap Up Meetings
• Closing Meeting           

Module 18: Conduct Academic and Administrative Audit (AAA)

• Introduction to Academic and Administrative Audit
• Aim of Academic and Administrative Audit (AAA)
• Steps to Conduct an Academic and Administrative Audit (AAA)

Module 19: Audit Report

• Contents of an Audit Report
• Opinion in an Audit Report
• Emphasis of Matter Paragraph in an Audit Report
• Best Practices for Writing a Digestible Audit Report

Module 21: Improvement

• Nonconformity and Corrective Action
• Continual Improvement
• Opportunities for Improvement