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Course Information

ISO 17020 Internal Auditor Training Course Outline

Module 1: Introduction to ISO 17020

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Inspection Bodies

  • What is Inspection?
  • Introduction to Inspection Bodies
  • Goals and Requirements of Inspection Bodies
  • Inspection According to ISO
  • Important Functions of Inspection
  • Types of Inspection Bodies
  • Inspection Body Accreditation

Module 3: Inspection Procedure

  • Select and Prepare
  • Conduct Intelligence Led Inspection
  • Report, Record, Follow Up, CloseOut, and Evaluate

Module 4: Quality Management and Improvement Overview

  • Introduction to Quality Improvement
  • Basics of Quality Improvement
  • Quality Improvement Process
  • Methods of Quality Improvement Management
  • Benefits of Improving Quality

Module 5: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 6: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 7: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

Module 8: Plan-Do-Check-Act

  • PDCA Cycle
  • PDCA Approach
    • Planning
    • Support
    • Operation
    • Performance Analysis
    • Improvement

Module 9: Planning Individual Internal Audits

  • Internal Audit Approach
  • Risk Assurance Mapping 
  • Audit Plan
  • Research the Audit Area
  • Conduct Process Walk-Throughs
  • Map Risks to the Organisation, Process, or Function
  • Obtain Data Prior to Fieldwork

Module 10: Audit Procedure

  • Considerations During the Auditing Process
  • Auditing Methods
  • Requirements for Auditors
  • Conformity Assessment Audit Procedure
  • Conducting the Audit

Module 11: Auditing Roles and Principles

  • Auditing Roles
  • Audit Team 
  • Maintaining Confidentiality 
  • Independence
  • Evidence-Based Approach 
  • Integrity 
  • Fair Presentation of Audit Reports 

Module 12: Skills and Competencies of an Internal Auditor

  • Personal Attributes 
  • Skills
  • Education and Experience
  • Knowledge

Module 13: Responsibilities of the Auditor

  • Management of Personnel
  • Preparing Checklist
  • Scope of Work
  • Managing an Audit Programme 
  • Communication at All Levels of Organisation

Module 14: Conducting the Internal Audit and Handling the Interview Process

  • Decide What You Want to Achieve 
  • Identify Risks 
  • Plan and Audit Activities
  • Validate the Facts and Complete the Work 
  • Develop a Deliverable or Report That will Drive Action
  • Follow Up

Module 15: Audit Programme

  • Reviewing and Improving Audit Programme

Module 16: Closing an ISO 17020 Audit

  • Prepare Audit Report
  • Distribute Audit Report
  • Conduct Audit Follow-Up

Module 17: Managing an ISO 17020 Audit Programme

  • Know What and When to Audit
  • Create an Audit Schedule
  • Pre-Planning the Scheduled Audit
  • Conducting the Audit
  • Record the Findings
  • Report Findings

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There are no formal prerequisites to attend this ISO 17020 Internal Auditor Training course.


This ISO 17020 Internal Auditor Training course is suitable for anyone who wishes to undertake audit skills within inspection bodies to succeed in today's competitive environment.

ISO 17020 Internal Auditor Training Course Overview

ISO 17020 is an international standard that specifies the competency of an inspection body as well as the objectivity and consistency of its inspection activities. Innumerable organisations have developed ISO 17020 conformity assessment requirements to boost confidence and uniformity in their inspection efforts. This training will enable learners to acquire auditing abilities using various audit techniques to gather, confirm, and document factual evidence. Conformity assessment demonstrates whether a product, service, process, claim, system, or person meets the relevant requirements. Pursuing this training will help individuals establish a stronger reputation as elite inspection body auditors on the worldwide market and increase their visibility and trustworthiness.

This 2-day ISO 17020 Internal Auditor Training course is designed to provide delegates with an understanding of technical issues relating to an audit. During this training, they will gain knowledge of various activities involved in audit techniques, audit processes, and audit requirements. They will also learn how to conduct and perform an internal audit in any inspection agency. Our highly skilled and knowledgeable trainer with years of teaching experience in ISO courses will deliver this course.

Course Objectives

  • To get familiar with the plan-do-check-act cycle of standard requirements
  • To create an audit schedule for managing timelines and date
  • To collect various audit evidence and document observations
  • To report, record, follow up, closeout, and evaluate inspection procedures
  • To develop the skills and competencies of an internal auditor
  • To get an understanding of organisational issues and the context of the organisation

After attending this training course, delegates will be able to prepare reports that draw conclusions and disclose relevant facts and figures as general information. They will also be conducting the internal audit and handling the interview process.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor


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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

ISO 17020 Internal Auditor Training FAQs


ISO 17020 is a conformity assessment standard that contains specifications for several kinds of bodies that carry out inspections, surveys, and risk evaluations.
There are no formal prerequisites to attend this ISO 17020 Internal Auditor Training course.
This ISO 17020 Internal Auditor Training course is suitable for anyone who wishes to undertake audit skills within inspection bodies to succeed in today's competitive environment.
ISO 17020 is an essential standard for any company that wants to conduct inspections on behalf of other companies, clients, or government agencies.
The purpose of an ISO internal audit is to evaluate the efficiency of your company's quality management system and overall performance.
The benefits of an ISO 17020 internal audit are that it strengthens internal controls, enhances efficiency, improves security, verifies the accuracy and integrity of financial statements, helps minimise risk, and ensures compliance.
In this ISO 17020 Internal Auditor Training course, you will learn how to manage an ISO 17020 audit programme, audit reports, identify risks, develop the skills and competencies of an internal auditor, conduct intelligence-led inspections, develop inspection procedures, and many other essential concepts.
The price for ISO 17020 Internal Auditor Training certification in Philippines starts from $1495
The Knowledge Academy is the Leading global training provider for ISO 17020 Internal Auditor Training.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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