ILM Level 5 Diploma In Leadership And Management - Philippines

ILM Level 5 Diploma in Leadership and Management Course Outline

Total CV: 38

Module 1: Understand the Effectiveness of the Organisation and Own Ability to Manage and Improve Quality to Meet Customer Requirements

• Evaluate Own Ability to Manage Quality to Meet or Exceed Customer Requirements
• Total Quality Management
• Methods of Identifying Potential Customers
• Methods of Identifying Customer Requirements and Monitoring Customer Satisfaction

Module 2: Be Able to Plan and Implement Projects to Meet, and if Possible Exceed, Customer Requirements

• Develop an Improvement Plan that is Designed to Meet and, if possible, Exceed Customer Requirements
• Developing and Implementing an Improvement Plan

Unit 2: Managing Stress and Conflict in the Organisation 8607-506

CV: 3

Module 3: Understand the Effectiveness of Own Organisation in Dealing with Workplace Stress and Conflict

• Evaluate the Effectiveness of the Organisation in Recognising Workplace Stress and Conflict and Providing the Necessary Support Mechanisms   
• Management Responsibilities in Relation to Work-Related Stress
• Methods to Manage Stress at Own Place of Work
• Workplace Risk Assessments

Module 4: Be Able to Improve the Management of Workplace Stress and Conflict in Own Area of Responsibility

• Plan Improvements to the Identification and Approach to Dealing with Workplace Stress and Conflict in Own Area of Responsibility
• Implement Improvements to the Identification and Approach to Dealing with Workplace Stress and Conflict in Own Area of Responsibility
• Critically Evaluate Own Ability to Identify and Deal with Workplace Stress and Conflict Effectively in Own Area of Responsibility 
• Time Management Techniques as Major Factor
• Benefits of Delegating

Unit 3: Managing Information 8607-513

CV: 4

Module 5: Understand the Management of Information Within the Organisation

• Critically Assess Information Flow Through a Number of Different Channels Within the Organisation
• Propose Improvements to the Flow of Information Within Your Area of Responsibility, Based on Your Organisational Assessment
• Information Flows
• Internet and E-Business

Module 6: Be Able to Gather and Analyse Information to Make Decisions or Solve Problems in Your Area of Responsibility

• Collect Information from a Wide Range of Sources to Support Management Decision-Making
• Analyse the Information Collected from a Wide Variety of Sources, to Inform Decision-Making
• Records Management
• Knowledge, Information, and Data
• Data and Information Analysis
• Decision-Making Models and Techniques

Module 7: Be Able to Disseminate Information on a Management Decision, Through the Right Organisational Channels

• Communicate Information to Team Members or Other Colleagues to Meet Business Objectives, Using Appropriate Organisational Channels
• Communicate Information to Stakeholders or Customers to Meet Business Objectives, Using Appropriate Organisational Channels
• Internal and External Organisation Communication Channels
• Communication Strategies to Achieve Business Objectives

Unit 4: Managing Work Analysis 8607-515

CV: 3

Module 8: Understand the Strategic Context and Purpose of Work Analysis

• How Work Analysis Can Contribute to Continuous Improvement Within Your Organisation?
• Work Analysis Methods and Techniques Appropriate for a Middle Manager

Module 9: Be Able to Conduct a Work Analysis to Improve Organisational Performance

• Conduct the Work Analysis in Your Selected Area of Responsibility Using an Appropriate Work Analysis Method or Technique
• Use the Outcomes of Your Work Analysis to Identify Possible Improvements that Could Be Made to Processes

Module 10: Be Able to Make Decisions Based on Work Analysis Outcomes

• Use a Formal Decision-Making Technique to Identify the Outcome that is Best Able to Achieve the Strategic Objective
• Outcome for Possible Consequences for the Organisation

Unit 5: Becoming an Effective Leader 8607-522

CV: 5

Module 11: Understand Own Ability to Fulfil Key Responsibilities of the Leadership Role

• Evaluate Own Ability to Use a Range of Leadership Styles, in Different Situations and With Different Types of People, to Fulfil the Leadership Role
• Use Theories of Emotional Intelligence to Review the Effect of Emotions on Own and Others’ Performance
• Dispersed Leadership

Module 12: Be Able to Evaluate Own Ability to Lead Others

• Review Own Ability to Set Direction and Communicate this to Others
• Review Own Ability to Motivate, Delegate and Empower Others
• Produce a Personal Development Plan to Improve Own Ability to Lead

Unit 6: Improving and Maintaining the Organisation’s Environmental Performance 8607-525

CV: 5

Module 13: Understand the Strategic Context of Environmental Sustainability

• Review Current Legislative Requirements and Codes of Practice Associated with Environmental Sustainability that Impact on the Organisation
• Evaluate the Organisation’s Current Environmental Sustainability Strategy, Policy, and Standards

Module 14: Understand How to Identify and Resolve Environmental Problems and Issues Through an Environmental Audit

• Environmental Audit, or Baseline Environmental Audit, Using an Appropriate Methodology in Own Area of Responsibility to Improve Environmental Performance
• Produce a Formal Post-Audit Report Comprising an Evaluation of Findings, Recommendations, Action Plan, and Monitoring and Review Techniques used to Maintain Improvements
• Environmental Audit Practice and Procedures and Methodologies

Unit 7: Planning and Leading a Complex Team Activity 8607-401

CV: 4

Module 15: Be Able to Plan a Complex Team Activity

• Purpose, Aims, and Objectives of the Activity
• Tasks and Resources Required for the Activity, Including any Operational Constraints that Apply
• Produce a Plan for the Implementation of the Activity
• Assess the Risks and any Operational or Safety Issues that Apply to the Activity

Module 16: Be Able to Communicate Information on the Activity to Your Team

• Present Information on the Activity to Your Team, Inviting Questions and Seeking to Clarify any Uncertainties
• Communicate Allocations of Roles and Responsibilities to Team Members
• Techniques to Check Understanding

Module 17: Be Able to Review Own Ability to Lead a Team Through a Complex Activity

• Collect Feedback on Your Ability to Lead the Team Through a Complex Activity
• Review Own Performance, Identifying Leadership Strengths, and Weaknesses
• Produce a Development Plan to Improve Own Planning and Leadership Skills, Using Feedback and Self-Assessment

Unit 8: Developing Your Leadership Styles 8607-406

CV: 4

Module 18: Understand the Outcomes of Effective Leadership

• Importance of Performance and Engagement with Followers in an Organisation
• Defining Leadership

Module 19: Be Able to Assess Own Leadership Styles

• Review Own Leadership Styles by Using a Diagnostic
• Assess the Effectiveness of Own Leadership Styles

Module 20: Understand the Implications of Own Leadership Styles for Self and for Leadership Within Own Organisation

• Evaluate the Impact of Changes in the Situation on the Effectiveness of the Adopted Style
• Leadership Profiling

Module 21: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

• Evaluate the Factors Which Impact on Leadership Effectiveness
• Assess Own Leadership Behaviour in Terms of These Factors

Module 22: Understand How to Develop Own Leadership Style and Effectiveness

• Produce an Action Plan for Developing Own Leadership Style and Effectiveness
• Benefits of Implementing the Action Plan
• How you Will Monitor and Evaluate the Action Plan?

Unit 9: Management Communication 8607-408

CV: 4

Module 23: Understand the Importance of Effective Communication in Management

• Communication Cycle for Effective Communication in Management
• Importance of Selecting an Appropriate Tone, Language, and Level of Formality in Management Communications
• Effectiveness of a Range of Verbal and Written Communication Methods Within Your Area of the Organisation

Module 24: Be Able to Develop Effective Communication Skills as a Reflective Manager

• Develop Appropriate Criteria to Evaluate Own Ability to Communicate Effectively
• Collect and Analyse Feedback on Own Verbal and Written Communication Skills
• Evaluate Own Communication Skills as a Manager, Identifying Strengths and Areas for Improvement

Unit 10: Solving Problems by Making Effective Decisions in the Workplace 8607-416

CV: 3

Module 25: Be Able to Analyse a Complex Problem in the Context of the Workplace

• Complex Problem in the Workplace Including Its Scope and Impact
• Analyse Information on the Identified Problem, to Help Inform the Decision-Making Process

Module 26: Be Able to Apply Decision-Making Techniques When Assessing Possible Solutions

• Propose a Range of Alternative Solutions to the Problem
• Using a Decision-Making Technique, Evaluate a Range of Solutions to Identify the Most Appropriate Option

Module 27: Be Able to Plan How You Will Implement the Solution

• Develop a Detailed Plan for Implementing the Solution
• Communicate the Plan to Relevant Stakeholders
• Assess Appropriate Monitoring Techniques to Ensure Successful Implementation of Solution