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Course Information

ILM Level 3 Certificate in Principles of Leadership and Management Course Outline

TCV: 15

Course Outline

Unit 1: Solving Problems and Making Decisions 8606-300

CV= 2

Module 1: Know How to Describe a Problem, its Nature, Scope, and Impact

  • Defining Problems
  • Identifying and Structuring Problems
  • Better Decision-Making
  • Creative Problem Solving
  • Ways to Improve Creative Problem-Solving Skills

Module 2: Know How to Gather and Interpret Information to Solve a Problem

  • Difference Between Data and Information
  • Qualitative Data-Collection Methods
  • Use Charts and Graphs Effectively
  • Evidence, Facts, and Intuition in Decision Making

Module 3: Know How to Evaluate Options to Make a Decision

  • Decision‐Making Process
  • How to Make Decisions?
  • Techniques and Tools to Help Make Business Decisions
  • Decision-Making Techniques to Improve Business Outcomes

Module 4: Know How to Plan, Monitor, and Review the Implementation and Communication of Decisions

  • Role of a Team in Decision-Making
  • Benefits of Team Decision-Making
  • Different Types of Decision-Making
  • Role of Communication in Management
  • Decision-Making Strategies for Plan Implementation
  • Planning, Monitoring, and Review Techniques Used to Manage Innovation

Unit 2: Leading and Motivating a Team Effectively 8606-341


Module 5: Know How to Communicate the Organisations Vision and Strategy to the Team

  • Purpose of Work Teams
  • Importance of the Team
  • Importance of Teamwork in Organisation
  • Team Communication is Important in the Workplace
  • Role of Managerial Communication at Workplace    

Module 6: Know How to Motivate and Develop the Team

  • Motivational Factors in a Work Context
  • Importance of Motivational Leadership
  • Motivation Matters in Leadership
  • Leaders Need to Motivate Their Employees
  • Effective Team Development
  • Traits of an Effective Team Leader

Unit 3: Planning Change in the Workplace 8606-302


Module 7: Understand the Forces for Change in an Organisation

  • PESTLE Analysis
  • SWOT Analysis

Module 8: Know How to Identify and Plan Change in an Organisation

  • Reason to Use SWOT and PESTLE Analysis
  • Planning for Change
  • Gantt Charts, PERT Charts, and PM Planning Tools
  • Human Factor in Change Management
  • Importance of Communication When There is Change in a Company    

Unit 3: Understanding Conflict Management in the Workplace 8606-312


Module 9: Understand Conflict Management in the Workplace

  • Causes of Conflict at Work
  • Different Stages in a Conflict
  • Effects of Conflict within an Organisation
  • Conflict Prevention and How to Make Conflict Productive?
  • Minimising Conflict in the Workplace
  • Conflict Resolution Techniques in the Workplace

Unit 3: Planning and Monitoring Work 8606-202


Module 10: Understand How to Work within the Organisational Guidelines to Achieve Team Goals

  • Process for Planning and Allocating
  • Work Allocation
  • Key Factors for Work Allocation
  • How to Allocate Work- the Process?

Module 11: Understand How to Plan and Allocate Work

  • Plans and Common Planning Tools
  • Work Allocation Procedure
  • Purpose
  • Scope
  • Procedure Overview
  • Procedures
  • Responsibilities of Supervisors
  • Responsibilities of Employees
  • Managing Work Allocation Concerns
  • Work Allocation Disputes

Module 12: Understand How to Monitor A Team’s Performance Against the Plan

  • Allocation of Responsibility
  • Successfully Allocating Work Across Your Team
  • Monitor Your Staff Performance and Increase Motivation
  • How to Monitor the Performance of an Employee?

Unit 4: Maintaining a Healthy and Safe Working Environment 8606-210


Module 13: Understand Responsibilities for Health and Safety

  • Health and Safety Regulations
  • Health and Safety Policy
  • Health and Safety Common Procedures Used by Organisations
  • Procedure for Recording and Reporting Accidents

Module 14: Know How to Conduct a Risk Assessment of the Team’s Work Environment

  • Difference Between Hazard and Risk
  • Risk Assessments
  • Health and Safety Risk Assessment
  • How to Carry Out a Risk Assessment?
  • Ways to Control Hazards and Risk in the Workplace
  • Chemical Safety and Risk Assessments

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There are no formal prerequisites to attend this ILM Level 3 Certificate in Principles training course.


This ILM Level 3 Certificate in Principles of Leadership and Management training course is intended for every individual who wants to gain in-depth knowledge of leadership and management principles.

ILM Level 3 Certificate in Principles of Leadership and Management Course Overview

Leadership is one of the most important skills a manager can use to communicate with their teams effectively. It allows them to motivate and inspire teams to achieve great business results. On the other hand, management skills help individuals handle tasks better. This training course will help individuals become proficient in core leadership and management skills to get more work done and achieve better outcomes. Holding essential leadership and management skills can help individuals solve problems, motivate teams, handle tasks, and achieve outstanding team performance to meet the company’s target.

In this 3-day ILM Level 3 Certificate in Principles of Leadership and Management training course, delegates will gain in-depth knowledge about the fundamental concepts of leadership and management. During this training, delegates will learn how to gather and interpret information to solve a problem and make a decision. They will also learn how to plan and monitor work and establish an effective team. This course will be taught by our expert trainers, who have years of experience teaching leadership and management courses.

Course Objectives:

  • To understand the traits of an effective team leader
  • To learn decision making techniques to improve business outcomes
  • To gain knowledge on how to monitor the performance of an employee
  • To acquire skills for planning and monitoring work
  • To get familiar with key factors for work allocation

At the end of this training, delegates will be able to work effectively and collaboratively with their teams to achieve the best results. They will also be able to maintain a healthy and safe working environment to achieve team goals.

Delegates can also choose from our popular ILM Level 3 courses such as ILM Level 3 Award in Leadership and Management, ILM Level 3 Certificate in Leadership and Management, ILM Level 3 Diploma in Management, ILM Level 3 Diploma in Leadership and Management, and ILM Level 3 Certificate in Leadership.

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What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

ILM Level 3 Certificate in Principles of Leadership and Management FAQs


The primary goal of this ILM Level 3 Certificate in Principles of Leadership and Management training course is to assist individuals in developing leadership and management skills so that they can effectively lead and manage their employees, team, or organisation to achieve their desired goal.
There are no formal prerequisites for attending this course.
This course is designed for new and aspiring junior managers.​
Leadership skills help individuals motivate others to achieve a common goal. It allows them to set direction and inspire the employees to achieve the business's desired goal.
Division of work, authority, discipline, unity, order, and equity are basic principles of management that help managers to manage their teams more effectively and achieve company goals.
This course is 3 days.
This ILM Level 3 Certificate in Principles of Leadership and Management training course covers various topics, which will help you to acquire leadership and management skills to manage your team and achieve outstanding business results.
The price for ILM Level 3 Certificate in Principles of Leadership and Management certification in Philippines starts from $2995
The Knowledge Academy is the Leading global training provider for ILM Level 3 Certificate in Principles of Leadership and Management.
Please see our ILM Level 3 courses available in Philippines

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

The Knowledge Academy is an Approved Centre for ILM


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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