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Course Information

HR Skills for Non-HR Managers Course Outline

Module 1: Introduction

  • Definition of Human Resources
  • Personnel Management and HR
  • Challenges to HR Professionals

Module 2: Employment Law

  • Employment Law Overview
  • Employment Contracts
  • Fundamental Employment Rights and Employer Responsibilities
  • Employee Handbook
  • Employee Rights
  • Data Protection
  • Data Protection Act
  • Health and Safety Regulations
  • Redundancy
  • What is Discrimination and What are the Different Types of it?

Module 3: Management Roles within HR

  • Links Between Manager Role and Employment Law
  • HR Generalist Activities
  • Roles and Responsibilities
  • Inductions
  • Cost Efficiencies
  • Recruitment
  • Talent Management
  • Remuneration
  • Documentation
  • Gap Analysis
  • Training Requirements
  • When to Involve HR Managers in Relations with Team Members

Module 4: Managing Absence

  • Absence and Sickness
  • Identifying Reasonable Levels of Sickness 
  • Authorised and Unauthorised Absences
  • Firm but Fair Approach to Absence
  • Return to Work Interviews
  • Employer Rights in Line with the Law

Module 5: Dealing with Difficult Employees

  • Communication with Employees
  • Effective Employee Communication
  • What is a Grievance and What Causes One?
  • Types of Grievance
  • Performance Management
  • Planning Performance
  • Coaching Performance
  • Reviewing Performance
  • Performance Management
  • Dealing with Poor Performance
  • Dismissal
  • Redundancy
  • Preventing Poor Performance
  • Efficient Discipline Structure
  • Putting Planning Strategies into Place to Deal with Difficult Situations

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Who should attend this HR Skills For Non-HR Managers Course?

The HR Skills For Non-HR Managers Training Course is a valuable investment to help the delegates become more effective managers and leaders. This course is ideal for anyone who is in a managerial role and would like to learn the fundamentals of HR. The following professionals can benefit from attending this course:  

  • Team Leaders And Project Managers
  • Executives and Senior Leaders
  • Customer Service Managers
  • Entrepreneurs and Small Business Owners
  • Employees in Leadership Development
  • Operations Managers
  • Sales Managers

Prerequisites of the HR Skills For Non-HR Managers Course 

There are no formal prerequisites for the HR Skills for Non-HR Managers Course. However, the course will be most beneficial for those with a basic understanding of HR concepts and practices.  

HR Skills for Non-HR Managers Course Overview

In today's dynamic business environment, the role of managers transcends traditional boundaries. The ability to understand and implement HR practices is no longer confined solely to HR professionals. As such, mastering HR skills or pursuing HR Courses is becoming indispensable for managers in various fields.

HR proficiency enables managers to enhance team productivity, foster positive workplace relationships, and navigate the intricacies of employment law. Managers from finance to marketing, and IT to operations, should aim to grasp the core HR principles via HR Courses, to bolster both team and organisational performance.

This intensive 1-day HR Skills for Non-HR Managers Course offered by The Knowledge Academy, delves into essential HR concepts tailored for non-HR managers. Delegates will gain a working knowledge of recruitment, retention, employee relations, and legal compliance. By the end, delegates will be equipped to lead more effectively and contribute to their organisation's HR strategies.

Course Objectives:

  • To provide an understanding of key HR principles and their application
  • To empower managers with skills to enhance team cohesion and productivity
  • To equip delegates with tools for effective recruitment and retention
  • To instil knowledge on fostering positive workplace relationships
  • To impart awareness of employment law and its implications for management

By the end of this course, delegates will acquire a versatile skill set that enables them to effectively manage and support HR functions within their respective departments or organisations. By pursuing more HR Courses, delegates can enhance this skillset and pave the way for high-paying jobs.

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What’s included in this HR Skills For Non-HR Managers Course?      

  • World-Class Training Sessions from Experienced Instructors       
  • HR Skills For Non-HR Managers Certificate     
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

HR Skills for Non-HR Managers FAQs


The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this HR Skills for Non-HR Managers course.
No, delegates do not need to take an examination to pass this HR Skills for Non-HR Managers course.
Please arrive at the venue at 8:45am.
The price for HR Skills for Non-HR Managers certification in Philippines starts from $995
The Knowledge Academy is the Leading global training provider for HR Skills for Non-HR Managers.
Please see our HR Courses courses available in Philippines

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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HR Manager Package

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4 courses

Total without package:  $5880

Package price:  $3495 (Save $2385)

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